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CMS IT Services Interview Questions and Answers

Updated 29 Jun 2025
Popular Designations

94 Interview questions

A Consultant Desktop support engineer was asked 3d ago
Q. What is Active Directory Domain Services (ADDS)?
Ans. 

Active Directory Domain Services (ADDS) is a Microsoft technology for managing users, computers, and resources in a networked environment.

  • ADDS provides a centralized location for network management and security.

  • It uses a hierarchical structure of domains, trees, and forests to organize resources.

  • ADDS enables authentication and authorization of users and devices in a network.

  • Group Policy Objects (GPOs) can be appli...

An IT Hardware Engineer was asked 3w ago
Q. What are your qualifications?
Ans. 

Qualification refers to the process of verifying that a product meets specified requirements and standards.

  • It involves testing and validation of hardware components, e.g., ensuring a motherboard meets performance standards.

  • Qualification can include environmental testing, such as temperature and humidity resistance for servers.

  • It ensures compliance with industry standards, like ISO or IEEE, for reliability and safe...

View all IT Hardware Engineer interview questions
A Desktop Support Executive was asked 1mo ago
Q. Which commands do you know and how are they used in infrastructure?
Ans. 

Commands like ping, ipconfig, and tracert are essential for troubleshooting network issues in IT infrastructure.

  • ping: Tests connectivity between devices and measures response time.

  • ipconfig: Displays network configuration details, including IP address and subnet mask.

  • tracert: Traces the route packets take to reach a destination, helping identify network bottlenecks.

  • netstat: Shows active connections and listening po...

View all Desktop Support Executive interview questions
A Desktop Support Engineer was asked 1mo ago
Q. What is DHCP and how does it work?
Ans. 

DHCP is a network management protocol that automatically assigns IP addresses to devices on a network, simplifying network configuration.

  • Dynamic IP Address Assignment: DHCP dynamically assigns IP addresses to devices, reducing the need for manual configuration.

  • Lease Time: Each IP address is assigned for a specific lease time, after which it can be reassigned to another device if not renewed.

  • DHCP Discover: When a d...

View all Desktop Support Engineer interview questions
A Desktop Support Engineer was asked 1mo ago
Q. What does encryption mean?
Ans. 

Encryption is the process of converting data into a coded format to prevent unauthorized access and ensure data confidentiality.

  • Data Protection: Encryption secures sensitive information, such as credit card numbers and personal data, making it unreadable to unauthorized users.

  • Types of Encryption: There are two main types: symmetric (same key for encryption and decryption) and asymmetric (public and private keys).

  • E...

View all Desktop Support Engineer interview questions
A Desktop Support Engineer was asked 1mo ago
Q. What is Telnet and what is its port number?
Ans. 

Telnet is a network protocol used for remote communication, typically over TCP/IP, operating on port 23.

  • Remote Access: Telnet allows users to connect to remote servers and devices to manage them via command-line interface.

  • Port Number: The default port number for Telnet is 23, which is used for establishing connections.

  • Insecure Protocol: Telnet transmits data in plain text, making it vulnerable to eavesdropping; SS...

View all Desktop Support Engineer interview questions
A Desktop Support Engineer was asked 1mo ago
Q. What is SCCM?
Ans. 

SCCM (System Center Configuration Manager) is a Microsoft tool for managing devices and applications in an enterprise environment.

  • Software Deployment: SCCM allows IT administrators to deploy software applications to multiple devices simultaneously, such as Microsoft Office or custom applications.

  • Patch Management: It helps in managing updates and patches for operating systems and applications, ensuring devices are ...

View all Desktop Support Engineer interview questions
Are these interview questions helpful?
A SOC Analyst was asked 2mo ago
Q. What are the basic components required to assemble a fully functional computer?
Ans. 

A fully functional computer requires essential components like CPU, RAM, storage, and more to operate effectively.

  • Central Processing Unit (CPU) - The brain of the computer, e.g., Intel Core i7.

  • Random Access Memory (RAM) - Temporary storage for active processes, e.g., 16GB DDR4.

  • Storage - Long-term data storage, e.g., SSD or HDD with capacities like 512GB or 1TB.

  • Motherboard - The main circuit board connecting all co...

View all SOC Analyst interview questions
A S executive -printer engineer was asked 3mo ago
Q. What is the printing laser technology?
Ans. 

Laser printing technology uses a laser beam to produce high-quality text and images on paper through electrostatic processes.

  • Uses a laser to create an electrostatic image on a drum.

  • The drum attracts toner particles, which are then transferred to paper.

  • Fuses toner to paper using heat, resulting in durable prints.

  • Common in office environments for high-volume printing.

  • Examples include HP LaserJet and Canon imageCLASS...

A Desktop Support Engineer was asked 4mo ago
Q. What is the company's workflow process?
Ans. 

The process of company work involves collaboration, communication, and task management to achieve organizational goals.

  • Collaboration: Teams work together on projects, sharing ideas and resources. Example: Developers and designers collaborating on software.

  • Communication: Regular updates and meetings ensure everyone is aligned. Example: Weekly team meetings to discuss progress.

  • Task Management: Assigning and tracking...

View all Desktop Support Engineer interview questions

CMS IT Services Interview Experiences

146 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. Tell me your self introduction
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring computer systems and networks

  • Answered by AI
  • Q2. What is DNS
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • It helps users access websites and other online services by translating domain names into IP addresses that computers can understand.

    • DNS also helps with email delivery, ensuring that emails are sent to t...

  • Answered by AI
  • Q3. What is letest version of windows
  • Ans. 

    The latest version of Windows is Windows 11.

    • Windows 11 is the latest version of the Windows operating system.

    • It was officially released on October 5, 2021.

    • Windows 11 introduces a new design, improved performance, and new features like Snap Layouts and Snap Groups.

  • Answered by AI
  • Q4. How to be configured office 365
  • Ans. 

    Office 365 can be configured by setting up user accounts, assigning licenses, configuring email settings, and setting up security measures.

    • Set up user accounts by adding users in the admin portal

    • Assign licenses to users based on their roles and needs

    • Configure email settings such as setting up mailboxes, distribution lists, and email forwarding

    • Set up security measures like enabling multi-factor authentication and settin...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your resume right when applying for a
job
A few things are very important while giving an interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Work experience
  • Q2. What is Qualification
  • Ans. 

    Qualification refers to the process of verifying that a product meets specified requirements and standards.

    • It involves testing and validation of hardware components, e.g., ensuring a motherboard meets performance standards.

    • Qualification can include environmental testing, such as temperature and humidity resistance for servers.

    • It ensures compliance with industry standards, like ISO or IEEE, for reliability and safety.

    • Ex...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is very nice and job work experience is good. CEO is very good
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction, Education background
  • Q2. 1-2 technical questions.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is a DHCP server, and what is an APIPA address?
  • Ans. 

    A DHCP server assigns IP addresses to devices on a network, while an APIPA address is a self-assigned IP address when DHCP is not available.

    • DHCP server automatically assigns IP addresses to devices on a network

    • APIPA address is a self-assigned IP address when DHCP server is not available

    • APIPA addresses are in the range of 169.254.0.1 to 169.254.255.254

  • Answered by AI
  • Q2. What is Active Directory Domain Services (AD DS)?
  • Ans. 

    AD DS is a service provided by Microsoft Windows Server that allows administrators to manage and store information about network resources.

    • Centralized management of network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users and computers

    • Facilitates group policy management

    • Enables single sign-on for users across network resources

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answering is better than my selection.

Credit Controller Interview Questions & Answers

user image komal jaitly

posted on 19 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your experience
  • Ans. 

    I have experience in identifying new business opportunities, building relationships with clients, and increasing revenue through strategic partnerships.

    • Identifying new business opportunities through market research and networking

    • Building and maintaining relationships with clients to understand their needs and provide tailored solutions

    • Increasing revenue through strategic partnerships and collaborations

    • Developing and im...

  • Answered by AI
  • Q2. Why this position?
  • Ans. 

    I have a strong background in finance and enjoy the challenge of managing credit and collections.

    • I have a degree in finance and have worked in credit control for the past 5 years.

    • I enjoy analyzing financial data and developing strategies to improve cash flow.

    • I have successfully reduced outstanding debts by 20% in my previous role by implementing efficient collection processes.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is v lan?
  • Ans. 

    VLAN stands for Virtual Local Area Network, a method of segmenting a physical network into multiple virtual networks.

    • VLANs help improve network performance, security, and manageability by isolating traffic within specific groups.

    • Each VLAN operates as if it is its own separate network, even though devices may physically be connected to the same network switch.

    • VLANs are commonly used in large organizations to separate de...

  • Answered by AI

Skills evaluated in this interview

Interview Questions & Answers

user image Anonymous

posted on 23 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self?
  • Ans. 

    Experienced Senior Executive with a strong background in data center management and strategic planning.

    • Over 10 years of experience in leading data center operations

    • Proven track record of implementing cost-effective solutions

    • Skilled in developing and executing strategic plans to optimize data center performance

  • Answered by AI
  • Q2. How many experience in network?
  • Ans. 

    I have over 10 years of experience in network design, implementation, and troubleshooting.

    • Over 10 years of experience in network design

    • Skilled in network implementation

    • Proficient in network troubleshooting

  • Answered by AI
Round 2 - Technical 

(7 Questions)

  • Q1. What is routing?
  • Ans. 

    Routing is the process of selecting the best path for network traffic to reach its destination.

    • Routing involves determining the optimal path for data packets to travel from the source to the destination.

    • Routers use routing tables to make decisions on how to forward packets based on destination IP addresses.

    • Routing protocols like OSPF and BGP are used to exchange routing information between routers.

    • Dynamic routing allow...

  • Answered by AI
  • Q2. How to work ospf?
  • Ans. 

    OSPF (Open Shortest Path First) is a routing protocol used to find the best path for data packets in a network.

    • OSPF uses a link-state routing algorithm to determine the best path for data packets.

    • Routers in an OSPF network exchange link-state advertisements (LSAs) to build a topology map of the network.

    • OSPF calculates the shortest path to each network by using Dijkstra's algorithm.

    • OSPF supports multiple areas to scale ...

  • Answered by AI
  • Q3. What area 0 in ospf?
  • Ans. 

    Area 0 in OSPF is the backbone area where all other areas connect.

    • Area 0 is also known as the backbone area in OSPF.

    • All other OSPF areas must connect to Area 0.

    • Area 0 is required for OSPF to function properly.

    • Area 0 is used to route traffic between different OSPF areas.

  • Answered by AI
  • Q4. How to select DR/BDR in ospf?
  • Ans. 

    DR/BDR in OSPF are selected based on their priority and router ID.

    • DR/BDR election occurs on multi-access networks like Ethernet

    • Priority value is used to determine the DR/BDR, default is 1-255

    • Router with highest priority becomes DR, second highest becomes BDR

    • If priorities are equal, router with highest router ID wins

    • Priority can be manually configured to influence DR/BDR selection

  • Answered by AI
  • Q5. What use of wait attributes in BGP?
  • Ans. 

    Wait attributes in BGP are used to influence the route selection process by delaying the installation of a route into the IP routing table.

    • Wait attributes are used to delay the installation of a route into the IP routing table until the wait timer expires.

    • This can be useful in scenarios where a route should not be immediately installed, allowing time for other routes to be considered first.

    • Wait attributes can help prev...

  • Answered by AI
  • Q6. What is difference between OSPF and BGP?
  • Ans. 

    OSPF is an interior gateway protocol used within a single autonomous system, while BGP is an exterior gateway protocol used between different autonomous systems.

    • OSPF is a link-state routing protocol, while BGP is a path vector routing protocol.

    • OSPF uses a shortest path first algorithm to determine the best path, while BGP uses policies and attributes to make routing decisions.

    • OSPF is typically used within a single orga...

  • Answered by AI
  • Q7. How to synchronise routing from ospf to bgp?
  • Ans. 

    To synchronize routing from OSPF to BGP, redistribute OSPF routes into BGP and adjust metrics accordingly.

    • Redistribute OSPF routes into BGP using route redistribution commands

    • Adjust metrics to ensure BGP routes are preferred over OSPF routes

    • Use route maps to filter and manipulate routes during redistribution

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I think please focus on technical strength and believe yourself.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.

    • Over 5 years of experience providing technical support for desktops, laptops, and mobile devices

    • Proficient in diagnosing hardware and software issues, resolving network connectivity problems

    • Skilled in installing and configuring operating systems, software applications, and peripherals

    • Excellent customer service skills, a...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Basis about computer issue
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What id oops and its advantages
  • Q2. What is jquery and JavaScript
  • Ans. 

    jQuery is a JavaScript library that simplifies HTML document traversal and manipulation, event handling, and animation.

    • jQuery is a fast, small, and feature-rich JavaScript library.

    • It makes things like HTML document traversal and manipulation, event handling, and animation much simpler with an easy-to-use API.

    • jQuery simplifies common tasks like AJAX calls and DOM manipulation.

    • JavaScript is a programming language that en...

  • Answered by AI
Round 2 - Coding Test 

Ecom is core platform

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is php and its advantages
  • Ans. 

    PHP is a server-side scripting language used for web development.

    • PHP stands for Hypertext Preprocessor.

    • It is open source and widely used for creating dynamic web pages.

    • Advantages include easy integration with HTML, support for various databases, and compatibility with different operating systems.

    • PHP code can be embedded within HTML code, making it easy to work with web content.

    • Popular websites like Facebook and WordPre...

  • Answered by AI
  • Q2. How are you hope you doing well
  • Ans. 

    I'm doing well, feeling motivated and excited about the opportunities ahead in my career as a software engineer.

    • I've been working on several personal projects, including a web app that helps users track their fitness goals.

    • I've also been taking online courses to improve my skills in machine learning and data analysis.

    • Networking with other professionals in the field has been rewarding, as I've gained insights into indus...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is itil and lifecycle f incident
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.

    • ITIL is a framework that provides guidelines for IT service management

    • It helps organizations align their IT services with business needs

    • The incident lifecycle includes stages like detection, logging, categori...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. What is sla and its types
  • Ans. 

    SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.

    • SLA is a contract between a service provider and a customer outlining the level of service expected.

    • There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.

    • Customer-based SLA is tailored to the needs of a specific customer or group of customers...

  • Answered by AI

Skills evaluated in this interview

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services interview?
CMS IT Services interview process usually has 1-2 rounds. The most common rounds in the CMS IT Services interview process are Technical, HR and Resume Shortlist.
How to prepare for CMS IT Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Desktop Support, Troubleshooting, Installation, Networking and Configuration.
What are the top questions asked in CMS IT Services interview?

Some of the top questions asked at the CMS IT Services interview -

  1. How to know the hostname of client system through the remote syst...read more
  2. What is VLAN? What is Firewall ? What is Router? What is the Difference between...read more
  3. Where we can see system \ application error log...read more
What are the most common questions asked in CMS IT Services HR round?

The most common HR questions asked in CMS IT Services interview are -

  1. What are your salary expectatio...read more
  2. Why are you looking for a chan...read more
  3. Where do you see yourself in 5 yea...read more
How long is the CMS IT Services interview process?

The duration of CMS IT Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

3.7/5

based on 139 interview experiences

Difficulty level

Easy 47%
Moderate 42%
Hard 11%

Duration

Less than 2 weeks 78%
2-4 weeks 16%
4-6 weeks 4%
More than 8 weeks 2%
View more

Explore Interview Questions and Answers for Top Skills at CMS IT Services

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CMS IT Services Reviews and Ratings

based on 2.8k reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.6

Salary

3.0

Job security

2.9

Company culture

2.4

Promotions

2.9

Work satisfaction

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Desktop Support Engineer

Mundra,

Dadra & nagar haveli

+1

2-4 Yrs

₹ 2.2-3.8 LPA

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Ahmedabad,

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₹ 2.8-4.5 LPA

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