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Capita Customer Care Executive Interview Questions and Answers

Updated 6 Jan 2022

Capita Customer Care Executive Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions, they check your communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if your communication skill is good you will get the job

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Promises and observables?
  • Q2. Component communication in Angular with example.
  • Ans. 

    Component communication in Angular involves passing data between components.

    • Parent to child communication using @Input decorator

    • Child to parent communication using @Output decorator and EventEmitter

    • Sibling component communication using a shared service

    • Example: Passing data from parent component to child component using @Input() decorator

    • Example: Emitting an event from child component to parent component using @Output()

  • Answered by AI
  • Q3. Css positions
  • Q4. Life cycles in Angular and React
  • Ans. 

    Angular and React have different life cycle methods for components.

    • Angular has OnInit, OnDestroy, and ngOnChanges methods.

    • React has componentDidMount, componentWillUnmount, and componentDidUpdate methods.

    • These methods allow developers to control what happens at different stages of a component's life cycle.

    • For example, ngOnInit in Angular is called when a component is initialized, while componentDidMount in React is cal

  • Answered by AI
  • Q5. Call,apply and bind methods
  • Ans. 

    Call, apply and bind are methods used to manipulate the 'this' keyword in JavaScript.

    • Call method allows you to call a function with a specified 'this' value and arguments provided individually.

    • Apply method allows you to call a function with a specified 'this' value and arguments provided as an array.

    • Bind method returns a new function with a specified 'this' value and arguments provided as a list.

    • Example: function greet...

  • Answered by AI
  • Q6. Es6 features
  • Ans. 

    ES6 features are new additions to JavaScript that make coding easier and more efficient.

    • Arrow functions for concise syntax

    • Let and const for block scoping

    • Template literals for string interpolation

    • Destructuring for easy object and array manipulation

    • Spread and rest operators for easy array manipulation

    • Classes for object-oriented programming

    • Promises for asynchronous programming

    • Default parameters for function arguments

    • Modul

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basically every interview starts with basics so my advise to Brush up basics on frond end technology like html,css and js. Based on the answers interviewer will take you to next level, with live examples and asks us how to handle those examples.
I faced 3 technical interviews phone & skype and one hr interview.

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have great typing skills
Good communication skills
Be confident
Initially say yes for rotational shifts later on when u get one u can talk to them

I applied via Referral and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Related to AR profile like on denials in medical billing
  • Q2. Related my previous experience
  • Q3. Stability

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident & positive whoever face your interview

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Grammar test of 20 mins , All basic grammar however the RC was complicated

Round 3 - Typing Test 

(2 Questions)

  • Q1. Checking typing speed, and asked in HR interview about family and study background
  • Q2. Told us to write about any topic that we have in mind in 200 words and then those were examined

Interview Preparation Tips

Interview preparation tips for other job seekers - Poor Management , don't go to this company they treat you like slave and none will value you.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction , work exp , about job switching etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication must be good. .........................

I applied via LinkedIn and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. For BA , Capital Market Question what are futures and deriatives and many more and in technical SQL Queries and agile way of software development

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. For BA , Domain Knowledge
2. SQL knowledge
3. Agile and Scrum master Knowldege.

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 2 - Aptitude Test 

Bpat test online

Interview Preparation Tips

Topics to prepare for FIS Customer Service Associate interview:
  • bpat
Interview preparation tips for other job seekers - fluent english and customer handling skills and typing speed upto 28wpm

I applied via Company Website and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Tell me about yourself.
Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for FIS Customer Service Associate interview:
  • UPSC
  • Stenography
  • Sales
  • Communication Skills
Interview preparation tips for other job seekers - Good Karma and self confidence on yourself always required.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, Mathematics, Computers

Round 3 - One-on-one 

(1 Question)

  • Q1. All about your previous experience, why do you want to join Optum, understanding of claims and healthcare.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and good luck. Prepare yourself well for aptitude test.

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Capita Customer Care Executive Salary
based on 97 salaries
₹1.8 L/yr - ₹4.5 L/yr
19% more than the average Customer Care Executive Salary in India
View more details

Capita Customer Care Executive Reviews and Ratings

based on 31 reviews

3.3/5

Rating in categories

3.2

Skill development

3.3

Work-life balance

3.2

Salary

3.5

Job security

3.3

Company culture

3.1

Promotions

3.2

Work satisfaction

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