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Capita Customer Care Executive Interview Questions and Answers

Updated 6 Jan 2022

Capita Customer Care Executive Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions, they check your communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if your communication skill is good you will get the job

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

How u get to work to this company & our work performance to get hire posting & good computer skills good communication skills good English knowledge or tamil knowledge

Round 2 - Group Discussion 

About working discussion how to work to more improvement

Interview Preparation Tips

Interview preparation tips for other job seekers - When we'r working others want to help for freshers for how to work because they don't no about this company so seniors only want to help for fresher to move to other step

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General basic intro test about your self
Round 3 - Aptitude Test 

Amcat test on computer device, wheree aptitude, languagee and writing skill judged.

Round 4 - One-on-one 

(4 Questions)

  • Q1. Hr manager round, self introduction, one topic on book, movie mostly related to hobby may ask.
  • Q2. Speak well about yourself and introduce
  • Q3. Speak framedly way about your hobbies.
  • Q4. Learn little about organization, like its in Canada main office, work in bpo, gaming .

Interview Preparation Tips

Interview preparation tips for other job seekers - Amact is without web camera, so easily can crack.
Hr do not ask much, they ask basic waht about you, why you want to join and when you can join.
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Sep 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About what's there in resume
Round 3 - HR 

(1 Question)

  • Q1. Family background and studies and previous work
Round 4 - Behavioral 

(2 Questions)

  • Q1. The interview held like upto 15 to 20 minutes and they asked many questions like what they need
  • Q2. It was good and nice
Round 5 - Assignment 

We have given test in system they said it's a cat test

Round 6 - Typing Test 

(1 Question)

  • Q1. They mentioned 30wph

Interview Preparation Tips

Interview preparation tips for other job seekers - I'll say that they have take test first and managers round in last and they have to keep or low down there expectations for typing speed like up to 20wph
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Ness Wadia College of Commerce, Pune and was interviewed in Oct 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Digference between data science and data analytics
  • Ans. 

    Data science focuses on extracting insights and building models from data, while data analytics focuses on analyzing and interpreting data to make informed decisions.

    • Data science involves using statistical techniques and machine learning algorithms to extract insights and patterns from large datasets.

    • Data analytics involves analyzing data to understand trends, patterns, and correlations to support decision-making.

    • Data ...

  • Answered by AI
  • Q2. What are your strengths
  • Q3. What are your weakness

Interview Preparation Tips

Topics to prepare for NielsenIQ Customer Service Associate interview:
  • Data Analytics
Interview preparation tips for other job seekers - Practice data interpretation questions and be calm during the test
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join HPE
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Typing test which was very easy

Round 2 - Aptitude Test 

General English reading test which was good

Round 3 - Group Discussion 

Conversation test which was a bit hard

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction, Related field Knowledge
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself. Which is your favorite subject in school.

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Capita Customer Care Executive Reviews and Ratings

based on 31 reviews

3.3/5

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3.2

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3.3

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3.2

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3.5

Job Security

3.3

Company culture

3.1

Promotions/Appraisal

3.2

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