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Axis Bank

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Back Office Staff Interview Questions and Answers

Updated 6 Jun 2022

Axis Bank Back Office Staff Interview Experiences

1 interview found

I applied via Campus Placement and was interviewed in May 2022. There was 1 interview round.

Round 1 - Telephonic Call 

(3 Questions)

  • Q1. Difference between credit card and debit card
  • Ans. 

    Credit cards allow users to borrow money up to a certain limit, while debit cards allow users to spend money directly from their bank account.

    • Credit cards provide a line of credit, while debit cards use funds directly from a bank account.

    • Credit cards charge interest on unpaid balances, while debit cards do not.

    • Credit cards offer rewards and benefits, while debit cards do not.

    • Credit cards can be used to build credit his...

  • Answered by AI
  • Q2. Difference between saving account and credit saving account
  • Ans. 

    A savings account is a basic account that allows individuals to deposit and withdraw money, while a credit savings account is a type of savings account that offers a line of credit.

    • A savings account is primarily used for storing money and earning interest, while a credit savings account combines the features of a savings account and a line of credit.

    • In a savings account, individuals can deposit and withdraw money as ne...

  • Answered by AI
  • Q3. Difference between confidence and non confidence
  • Ans. 

    Confidence is a belief in oneself or one's abilities, while non-confidence refers to a lack of belief or trust.

    • Confidence is having faith in oneself and being self-assured.

    • Non-confidence is a lack of trust or belief in oneself or others.

    • Confidence is often displayed through assertiveness and a positive attitude.

    • Non-confidence can lead to self-doubt and hesitation.

    • Confidence can be built through experience and success.

    • N...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Axis Bank Back Office Staff interview:
  • Banking knowledge
Interview preparation tips for other job seekers - Be positive in your attitude.. And be confidential.. Give a simple answer and be truthful

Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why we are hired you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you want to do overall life future growth job

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Growth prospects and compensation

Interview Preparation Tips

Round: Test
Duration: 25 minutes
Total Questions: 40

Round: Group Discussion
Tips: You should show how you can stand out in the competitive crowd
Duration: 5 minutes

Skills: Selling Skills, Analytical Skills

I applied via Other

Interview Questionnaire 

1 Question

  • Q1. Why u are being here for this job...can u say a reason??
  • Ans. 

    I am passionate about sales and have a proven track record of exceeding targets in previous roles.

    • Passionate about sales and enjoy the challenge of meeting targets

    • Proven track record of exceeding sales targets in previous roles

    • Excited about the opportunity to contribute to the growth of the company

  • Answered by AI

Interview Preparation Tips

General Tips: Dont tell the simple answer that it was my personal choice..so tell them about your colleague or friends who working in best way in that company
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

Interview Questionnaire 

8 Questions

  • Q1. IAM in Kurnool Location
  • Q2. IAM interested sir
  • Q3. One off year experience in
  • Q4. IAM ready sir
  • Q5. Kurnool
  • Q6. Credit department one year
  • Q7. My completed bsc computer
  • Q8. Previous Hdfc bank in work ing
  • Ans. 

    I have previous experience working at HDFC Bank.

    • Worked as a Sales Executive at HDFC Bank

    • Achieved sales targets consistently

    • Developed strong relationships with clients

    • Trained new team members on sales techniques

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - IAM interested Sir

Interview Questionnaire 

2 Questions

  • Q1. Banking life there in a relationship
  • Ans. 

    Banking life in a relationship involves managing finances, joint accounts, and financial planning together.

    • Banking life in a relationship includes opening joint accounts to manage shared expenses.

    • Couples often make financial decisions together, such as applying for loans or mortgages.

    • Financial planning becomes a collaborative effort, with discussions on saving, investing, and budgeting.

    • Trust and transparency are crucia...

  • Answered by AI
  • Q2. What is banking work nowleg
  • Ans. 

    Banking work nowleg refers to the current knowledge and practices in the banking industry.

    • It includes understanding of financial products and services offered by banks

    • Knowledge of regulatory compliance and risk management

    • Skills in customer service and sales

    • Ability to use technology and data analytics for decision making

    • Examples include mobile banking, online account opening, and personalized financial advice

  • Answered by AI

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why are you join our company.
  • Q2. I said because of career growth is good.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and positive attitude

I applied via Other

Interview Questionnaire 

4 Questions

  • Q1. How to deal with clients and how to convence them.
  • Ans. 

    To deal with clients and convince them, it is important to build rapport, understand their needs, provide solutions, and showcase value.

    • Build rapport by actively listening and showing genuine interest in their concerns.

    • Understand their needs by asking open-ended questions and conducting thorough research.

    • Provide solutions that align with their goals and address their pain points.

    • Showcase value by highlighting the uniqu...

  • Answered by AI
  • Q2. To The clients-Are you using any credit of ICICI Bank? 2. If you dont use any cards then you can use it. 3.you will a lots of Benifits........
  • Q3. Above all .
  • Q4. Above all.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Candidates selected under Undergraduate.

Round: Group Discussion
Experience: About credit card.
Features and criteria


General Tips: Always keep smile in face n be happy .dont be hesitate infront of Hr.
Dont be oversmart behave gently.
Skills: Communication, Body Language, Presentation Skills, Decision Making Skills

I applied via Referral and was interviewed in Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to convince customer ?
  • Ans. 

    To convince a customer, understand their needs, build trust, provide value, and offer solutions.

    • Listen actively to the customer's needs and concerns

    • Build trust by being honest and transparent

    • Provide value by highlighting the benefits of your product or service

    • Offer solutions that meet the customer's specific needs

    • Address any objections or concerns the customer may have

    • Follow up with the customer to ensure satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They are checking formals and communication and confidence level they are asking techniques how to convince coustmer

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What about you and what is your dreams and goals
  • Q2. How to sale a product

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very good

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Back Office Staff interview?
Axis Bank interview process usually has 1 rounds. The most common rounds in the Axis Bank interview process are Telephonic Call.
What are the top questions asked in Axis Bank Back Office Staff interview?

Some of the top questions asked at the Axis Bank Back Office Staff interview -

  1. Difference between credit card and debit c...read more
  2. Difference between saving account and credit saving acco...read more

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Axis Bank Back Office Staff Salary
based on 8 salaries
₹1.1 L/yr - ₹4.2 L/yr
18% more than the average Back Office Staff Salary in India
View more details

Axis Bank Back Office Staff Reviews and Ratings

based on 2 reviews

3.8/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.8

Salary

3.8

Job security

3.8

Company culture

3.8

Promotions

3.8

Work satisfaction

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