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AU Small Finance Bank Collection Officer Interview Questions and Answers

Updated 21 Mar 2024

AU Small Finance Bank Collection Officer Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Work experiences in hard work

Round 3 - One-on-one 

(3 Questions)

  • Q1. Hr work hardly any time for you
  • Q2. Yes i am work hard very much
  • Q3. Job in collection cl

Interview Preparation Tips

Interview preparation tips for other job seekers - Very interested job requirements in hard work
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your current CTC
  • Q2. What are your collection expertise?
  • Q3. How to handle a customer who are unreachable
  • Ans. 

    Attempt to reach out through different communication channels, escalate if necessary

    • Try calling the customer multiple times at different times of the day

    • Send emails or letters to the customer's address on file

    • Reach out to any alternate contacts provided by the customer

    • Consider escalating to a supervisor or manager if all attempts fail

  • Answered by AI

Collection Officer Interview Questions Asked at Other Companies

Q1. Petrol expense not provide the co category.why
Q2. What is collection how to handle cm in that time the cm not paid ... read more
Q3. what will you do at the situation customer denied the payment ?
Q4. What is Collection ??.. How to Collect the Money From Customer??. ... read more
Q5. What is the best way to recover the amount

I applied via Company Website and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. 8 year experience in collection
  • Ans. 

    I have 8 years of experience in collection.

    • During my 8 years of experience in collection, I have developed strong negotiation and communication skills.

    • I have experience in both consumer and commercial collections.

    • I am familiar with various collection software and tools.

    • I have a proven track record of meeting and exceeding collection targets.

    • I am well-versed in the Fair Debt Collection Practices Act (FDCPA) and other re...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 8 year experience in collection officer

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in the interview process

I applied via Naukri.com and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you source the business and what is your stretegy
  • Ans. 

    I will source business through networking, referrals, and targeted marketing. My strategy is to build strong relationships and provide excellent customer service.

    • Networking with industry professionals and attending events

    • Asking for referrals from satisfied clients

    • Targeted marketing through social media and email campaigns

    • Building strong relationships with clients and providing excellent customer service

    • Identifying pote

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest during interview

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Regarding experience
  • Q2. Regarding knowledge's

Interview Preparation Tips

Interview preparation tips for other job seekers - If u r on right path u will face a lot of ethical experience and legal voice

I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to make a customer
  • Ans. 

    To make a customer, build trust and provide value through personalized communication and exceptional service.

    • Listen actively to their needs and concerns

    • Offer tailored solutions to their problems

    • Provide exceptional service and follow-up

    • Build a relationship through personalized communication

    • Be transparent and honest in all interactions

  • Answered by AI

Interview Questionnaire 

3 Questions

  • Q1. At first,ask me tell me your self??
  • Q2. Secondly,why you want to join jana small finance bank?
  • Q3. At last, what is your dream?

I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. High salary
  • Q2. High salary of good
  • Q3. Good job high salary
  • Q4. Good job this company
  • Q5. High salary of good job this company
  • Q6. Hi ma DEWASHISH KUMAR SHARMA

Interview Preparation Tips

Interview preparation tips for other job seekers - high salary of good job

Interview Questionnaire 

1 Question

  • Q1. Why should hire you

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Collection Officer interview?
AU Small Finance Bank interview process usually has 1-2 rounds. The most common rounds in the AU Small Finance Bank interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for AU Small Finance Bank Collection Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at AU Small Finance Bank. The most common topics and skills that interviewers at AU Small Finance Bank expect are Collections, Recovery, Collection Management, Debt Recovery and Loan Recovery.
What are the top questions asked in AU Small Finance Bank Collection Officer interview?

Some of the top questions asked at the AU Small Finance Bank Collection Officer interview -

  1. How to handle a customer who are unreacha...read more
  2. 8 year experience in collect...read more
  3. Hr work hardly any time for ...read more

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AU Small Finance Bank Collection Officer Interview Process

based on 6 interviews

Interview experience

4.8
  
Excellent
View more
AU Small Finance Bank Collection Officer Salary
based on 150 salaries
₹1.1 L/yr - ₹4 L/yr
10% less than the average Collection Officer Salary in India
View more details

AU Small Finance Bank Collection Officer Reviews and Ratings

based on 158 reviews

4.6/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.4

Salary

4.6

Job security

4.5

Company culture

4.3

Promotions

4.6

Work satisfaction

Explore 158 Reviews and Ratings
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