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AU Small Finance Bank Collection Officer Interview Questions and Answers

Updated 21 Mar 2024

AU Small Finance Bank Collection Officer Interview Experiences

3 interviews found

Collection Officer Interview Questions & Answers

user image Anonymous

posted on 21 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your current CTC
    • Add your answer
  • Q2. What are your collection expertise?
    • Add your answer
  • Q3. How to handle a customer who are unreachable
  • Ans. 

    Attempt to reach out through different communication channels, escalate if necessary

    • Try calling the customer multiple times at different times of the day

    • Send emails or letters to the customer's address on file

    • Reach out to any alternate contacts provided by the customer

    • Consider escalating to a supervisor or manager if all attempts fail

    • Answered by AI
    Add your answer

Collection Officer Interview Questions & Answers

user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Work experiences in hard work

Round 3 - One-on-one 

(3 Questions)

  • Q1. Hr work hardly any time for you
    • Add your answer
  • Q2. Yes i am work hard very much
    • Add your answer
  • Q3. Job in collection cl
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very interested job requirements in hard work

Collection Officer Interview Questions & Answers

user image Anonymous

posted on 20 Apr 2022

I applied via Company Website and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. 8 year experience in collection
  • Ans. 

    I have 8 years of experience in collection.

    • During my 8 years of experience in collection, I have developed strong negotiation and communication skills.

    • I have experience in both consumer and commercial collections.

    • I am familiar with various collection software and tools.

    • I have a proven track record of meeting and exceeding collection targets.

    • I am well-versed in the Fair Debt Collection Practices Act (FDCPA) and other re...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 8 year experience in collection officer

Collection Officer Jobs at AU Small Finance Bank

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I currently work at British Telecom with 19 CTC. I started with Deloitte stayed for 2 years, Next I moved to CovalenseDigital stayed for a year and joined BT. I’m with BT for past 1 year and my total years of experience is 4 years. Now I have received an offer from Telstra with 26 LPA, what should I do? If I change this will be my 4 org within 5 years.
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Collection Officer Interview Questions & Answers

Ujjivan Small Finance Bank user image DHANANJAY RAJENDRA PATIL

posted on 1 Dec 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1-Introduce your self what was your achievement and job responsibilities?
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and effectively managing job responsibilities.

    • Achievement: Consistently exceeded monthly collection targets by 20% for the past two years.

    • Job Responsibilities: Managed a portfolio of 500+ delinquent accounts, implemented effective collection strategies, and negotiated payment plans with customers.

    • Achievement: Reduced the average days...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduce yourself About your achievement
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and resolving customer debts.

    • Successfully reduced outstanding debts by 20% within 6 months

    • Consistently met or exceeded monthly collection targets for the past 3 years

    • Implemented new strategies to improve collection efficiency, resulting in a 15% increase in recovery rate

    • Received Employee of the Month award twice for outstanding perfo

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear all ,
If you once join collection roles @ ujjivan small finance Bank Ltd then forget about your next promotion job opportunity here. After long time your senior not gives you for manager vintage level job opportunity because they knows now current situation @market very difficult for them to get candidate for collection role.
Mostly those who does chamchagiri or chatugiri of cluster collection manager only they deserved for immediate promotion.

Collection Officer Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 12 Jul 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Keep it up, it's true simple
    • Add your answer
  • Q2. Tell me about your self?
    • Add your answer
  • Q3. You can take this company pressure?
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't worry it's true simple

Collection Officer Interview Questions & Answers

Equitas Small Finance Bank user image Avi Kangude

posted on 21 Apr 2022

I applied via Apna Jobs and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Collection Recovery And Officer

Collection Officer Interview Questions & Answers

IDFC FIRST Bank user image jai shree shyam khtushyam ji

posted on 26 Jan 2021

Interview Questionnaire 

9 Questions

  • Q1. Off roll
    • Add your answer
  • Q2. Had work
    • Add your answer
  • Q3. 4 yers experience
  • Ans. 

    Yes, I have 4 years of experience as a Collection Officer.

    • During my 4 years of experience, I have developed strong negotiation and communication skills.

    • I have experience in managing a large portfolio of delinquent accounts and achieving high recovery rates.

    • I am familiar with legal procedures and regulations related to debt collection.

    • I have worked with various types of debt, including credit card debt, medical debt, an...

    • Answered by AI
    Add your answer
  • Q4. Work please new Raipur
    • Add your answer
  • Q5. 4 yers work experience in jaipur
  • Ans. 

    Yes, I have 4 years of work experience in Jaipur.

    • I have worked as a Collection Officer for 4 years in Jaipur.

    • During my tenure, I have successfully recovered outstanding dues from defaulters.

    • I have also maintained accurate records of all collections and prepared reports for management.

    • I am familiar with the local market and have built strong relationships with clients and vendors.

    • I am confident that my experience and sk...

    • Answered by AI
    Add your answer
  • Q6. BA gregwet
    • Add your answer
  • Q7. DRA completed
    • Add your answer
  • Q8. Dsa Agency
    • Add your answer
  • Q9. I am experience work
    • Add your answer

Collection Officer Interview Questions & Answers

Ujjivan Small Finance Bank user image Anonymous

posted on 11 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What you nema and family details
    • Add your answer
  • Q2. What you switching your company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Management and employees good conversation and supported and good work

Collection Officer Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 21 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have needed collection officer job

Collection Officer Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 12 May 2021

Interview Questionnaire 

1 Question

  • Q1. Normal
    • Add your answer
More about working at AU Small Finance Bank

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Collection Officer interview?
AU Small Finance Bank interview process usually has 1-2 rounds. The most common rounds in the AU Small Finance Bank interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for AU Small Finance Bank Collection Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at AU Small Finance Bank. The most common topics and skills that interviewers at AU Small Finance Bank expect are Collections, Recovery, Cash Collection, Debt Recovery and Field Collections.
What are the top questions asked in AU Small Finance Bank Collection Officer interview?

Some of the top questions asked at the AU Small Finance Bank Collection Officer interview -

  1. How to handle a customer who are unreacha...read more
  2. 8 year experience in collect...read more
  3. Hr work hardly any time for ...read more

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AU Small Finance Bank Collection Officer Salary
based on 145 salaries
₹1.1 L/yr - ₹3.4 L/yr
8% less than the average Collection Officer Salary in India
View more details

AU Small Finance Bank Collection Officer Reviews and Ratings

based on 156 reviews

4.7/5

Rating in categories

4.7

Skill development

4.6

Work-Life balance

4.4

Salary & Benefits

4.6

Job Security

4.6

Company culture

4.3

Promotions/Appraisal

4.6

Work Satisfaction

Explore 156 Reviews and Ratings
Collection Officer Jobs at AU Small Finance Bank
Collection Officer Vehicle Finance

Delhi/Ncr

0-5 Yrs

Not Disclosed

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