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Aparna Constructions and Estates CRM Executive Interview Questions and Answers

Updated 6 Oct 2021

Aparna Constructions and Estates CRM Executive Interview Experiences

2 interviews found

CRM Executive Interview Questions & Answers

user image Anonymous

posted on 26 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. What is the key quality that a CRM executive should have ??
  • Ans. 

    The key quality that a CRM executive should have is strong communication skills.

    • Strong communication skills are essential for a CRM executive to effectively interact with customers, colleagues, and stakeholders.

    • CRM executives need to be able to clearly convey information, listen actively, and resolve conflicts.

    • They should be able to articulate complex ideas in a simple and understandable manner.

    • Effective communication ...

  • Answered by AI
  • Q2. How to handle a frustrated customer
  • Ans. 

    To handle a frustrated customer, listen actively, empathize, apologize, offer a solution, and follow up.

    • Listen actively to understand the customer's concerns and frustrations.

    • Empathize with the customer by acknowledging their emotions and showing understanding.

    • Apologize sincerely for any inconvenience or negative experience they have had.

    • Offer a solution or options to resolve the issue and meet their needs.

    • Follow up wi...

  • Answered by AI

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Personal introduction about previous job
  • Q2. They check the patience
  • Q3. And asked about our confidential skills
  • Q4. And about our habits

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and good at subject knowledge.

CRM Executive Interview Questions Asked at Other Companies

Q1. What is the key quality that a CRM executive should have ??
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Q2. Why we should hire you? How you will solve the queries of custome ... read more
asked in Cloud4C
Q3. Tell what role Customer service plays in an organisation?
Q4. what do you understand by CRM?
Q5. How to handle a frustrated customer

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Understand previous work experience, Real estate post sales documentation,
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. CTC structure n payroll things
Round 3 - One-on-one 

(1 Question)

  • Q1. With site head , asking questions about roles n responsibilities
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to move to real estate?
  • Q2. How will you manage sales via channel partners?
  • Ans. 

    I will establish strong relationships with channel partners, provide training and support, set clear expectations, and regularly communicate to ensure alignment.

    • Establish strong relationships with channel partners to build trust and collaboration

    • Provide training and support to ensure partners are knowledgeable about products and services

    • Set clear expectations and goals for channel partners to drive performance

    • Regularly...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Advanced Excel Proficiency is tested
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Self interdiction and test
  • Q2. Operation manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be bold when you tell about your self and experience.. Have a eye contact communication with whome you talk with in interview...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General awareness communication

Round 2 - Technical 

(2 Questions)

  • Q1. Based on Job applied
  • Q2. Based on job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about the work you did in previous company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared on your CV completely.

I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips
Round 2 - Aptitude Test 
Round 3 - HR 

(1 Question)

  • Q1. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have good knowlege about purva projects
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Aparna Constructions and Estates Interview FAQs

What are the top questions asked in Aparna Constructions and Estates CRM Executive interview?

Some of the top questions asked at the Aparna Constructions and Estates CRM Executive interview -

  1. What is the key quality that a CRM executive should have...read more
  2. How to handle a frustrated custom...read more
  3. They check the patie...read more

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Aparna Constructions and Estates CRM Executive Salary
based on 6 salaries
₹3.5 L/yr - ₹4.5 L/yr
22% more than the average CRM Executive Salary in India
View more details

Aparna Constructions and Estates CRM Executive Reviews and Ratings

based on 2 reviews

4.2/5

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