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Aparna Constructions and Estates
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The key quality that a CRM executive should have is strong communication skills.
Strong communication skills are essential for a CRM executive to effectively interact with customers, colleagues, and stakeholders.
CRM executives need to be able to clearly convey information, listen actively, and resolve conflicts.
They should be able to articulate complex ideas in a simple and understandable manner.
Effective communication ...
To handle a frustrated customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to understand the customer's concerns and frustrations.
Empathize with the customer by acknowledging their emotions and showing understanding.
Apologize sincerely for any inconvenience or negative experience they have had.
Offer a solution or options to resolve the issue and meet their needs.
Follow up wi...
I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.
Top trending discussions
I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.
I will establish strong relationships with channel partners, provide training and support, set clear expectations, and regularly communicate to ensure alignment.
Establish strong relationships with channel partners to build trust and collaboration
Provide training and support to ensure partners are knowledgeable about products and services
Set clear expectations and goals for channel partners to drive performance
Regularly...
I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.
I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
General awareness communication
I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.
I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.
based on 2 reviews
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Assistant Engineer
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Junior Engineer
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Senior Engineer
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Engineer
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Assistant Engineer - Civil
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