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Casagrand CRM Executive Interview Questions and Answers

Updated 11 Jul 2024

Casagrand CRM Executive Interview Experiences

2 interviews found

CRM Executive Interview Questions & Answers

user image Anonymous

posted on 11 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Pls go through your resume , they wont ask more than your resume

Interview Preparation Tips

Interview preparation tips for other job seekers - communication is very important , they wont ask questions more than your resume.

CRM Executive Interview Questions & Answers

user image Anonymous

posted on 22 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Customer Relationship Manager

Round 3 - Technical 

(5 Questions)

  • Q1. Digital Marketing Executive
  • Q2. Digital Marketing
  • Q3. Business Management
  • Q4. Customer Relationship Management
  • Q5. Advertisement Online

Interview Preparation Tips

Interview preparation tips for other job seekers - I have Experience with Digital Marketing Executive in Respective Position. I designing the posting in Apps in Facebook, Instagram, etc...,

CRM Executive Interview Questions Asked at Other Companies

Q1. What is the key quality that a CRM executive should have ??
asked in linux Group
Q2. Why we should hire you? How you will solve the queries of custome ... read more
asked in Cloud4C
Q3. Tell what role Customer service plays in an organisation?
Q4. what do you understand by CRM?
Q5. How to handle a frustrated customer

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. With regards to Job stability
  • Q2. Understanding of Customer service
Round 3 - One-on-one 

(2 Questions)

  • Q1. Customer service scenario
  • Ans. 

    Handling a customer complaint about a delayed delivery

    • Apologize for the inconvenience caused

    • Investigate the reason for the delay

    • Offer a solution or compensation

    • Ensure the customer is satisfied with the resolution

  • Answered by AI
  • Q2. Post sales service related task
Round 4 - One-on-one 

(1 Question)

  • Q1. Excel and Microsoft related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please ensure all education SSC , HSC and Graduation percentages are above 50%

Interview Questionnaire 

2 Questions

  • Q1. What is the key quality that a CRM executive should have ??
  • Ans. 

    The key quality that a CRM executive should have is strong communication skills.

    • Strong communication skills are essential for a CRM executive to effectively interact with customers, colleagues, and stakeholders.

    • CRM executives need to be able to clearly convey information, listen actively, and resolve conflicts.

    • They should be able to articulate complex ideas in a simple and understandable manner.

    • Effective communication ...

  • Answered by AI
  • Q2. How to handle a frustrated customer
  • Ans. 

    To handle a frustrated customer, listen actively, empathize, apologize, offer a solution, and follow up.

    • Listen actively to understand the customer's concerns and frustrations.

    • Empathize with the customer by acknowledging their emotions and showing understanding.

    • Apologize sincerely for any inconvenience or negative experience they have had.

    • Offer a solution or options to resolve the issue and meet their needs.

    • Follow up wi...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a detail-oriented and experienced Executive Accountant with a strong background in financial analysis and reporting.

    • I have over 8 years of experience in accounting and finance.

    • I am skilled in budgeting, forecasting, and financial modeling.

    • I have a proven track record of improving financial processes and increasing efficiency.

    • I am proficient in using accounting software such as QuickBooks and SAP.

    • I have a Bachelor'

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. What is Budgeting and forcasting?
  • Ans. 

    Budgeting and forecasting are financial planning tools used to estimate future revenues and expenses.

    • Budgeting involves setting financial goals and creating a plan to achieve them.

    • Forecasting involves predicting future financial outcomes based on historical data and trends.

    • Budgeting helps in allocating resources effectively, while forecasting helps in making informed decisions.

    • Examples: Creating an annual budget for a ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Account related Question
  • Q2. Income tax Question
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous company experience
  • Ans. 

    I have over 10 years of experience working in various roles at a Fortune 500 company, including project management and business development.

    • Managed cross-functional teams to successfully launch new products

    • Developed and implemented strategic partnerships to drive revenue growth

    • Led market research initiatives to identify new business opportunities

  • Answered by AI
  • Q2. Why did you left
  • Ans. 

    I left my previous job to pursue new opportunities and challenges.

    • Seeking career growth and advancement

    • Desire for new challenges and experiences

    • Better work-life balance

    • Relocation to a new city or country

    • Company downsizing or restructuring

    • Conflict with management or colleagues

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. They provide you booklet and resolve those questions in 20 minutes. After that as per ranking they ask you one by one question
  • Q2. Like TDS rate and limit question GST due date service tax due date BRS basic question Financial statement basic question these all are in booklet other than that if you go for specific profile like for tax...
  • Q3. 194 C, 194H, 194J limit and rates
  • Q4. GST rule 42 and 43 , e invoice practical question
  • Q5. Rcm related question, negative list on gST, entries related to GST, block credit in GST, branch transfer in GST, credit note and debit note in GST

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly don't go for the job there and lastly if u r beginner and ready to taste worst experience then go for it.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Mcq questions were ask of 100 marks

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About urself and ur experience
  • Q2. Y u want to join
  • Ans. 

    I am passionate about the company's mission and believe my skills and experience align well with the role.

    • Passionate about company's mission

    • Skills and experience align with role

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t join

Casagrand Interview FAQs

How many rounds are there in Casagrand CRM Executive interview?
Casagrand interview process usually has 2 rounds. The most common rounds in the Casagrand interview process are Resume Shortlist, Aptitude Test and Technical.
What are the top questions asked in Casagrand CRM Executive interview?

Some of the top questions asked at the Casagrand CRM Executive interview -

  1. pls go through your resume , they wont ask more than your res...read more
  2. Customer Relationship Managem...read more
  3. Digital Marketing Execut...read more

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Casagrand CRM Executive Salary
based on 18 salaries
₹2 L/yr - ₹4.8 L/yr
8% more than the average CRM Executive Salary in India
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Casagrand CRM Executive Reviews and Ratings

based on 2 reviews

3.7/5

Rating in categories

3.0

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4.5

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3.7

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3.7

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3.8

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1.9

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2.9

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