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Casagrand
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I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
Customer Relationship Manager
Top trending discussions
I applied via Company Website and was interviewed in Oct 2023. There were 4 interview rounds.
Handling a customer complaint about a delayed delivery
Apologize for the inconvenience caused
Investigate the reason for the delay
Offer a solution or compensation
Ensure the customer is satisfied with the resolution
posted on 26 Jul 2021
The key quality that a CRM executive should have is strong communication skills.
Strong communication skills are essential for a CRM executive to effectively interact with customers, colleagues, and stakeholders.
CRM executives need to be able to clearly convey information, listen actively, and resolve conflicts.
They should be able to articulate complex ideas in a simple and understandable manner.
Effective communication ...
To handle a frustrated customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to understand the customer's concerns and frustrations.
Empathize with the customer by acknowledging their emotions and showing understanding.
Apologize sincerely for any inconvenience or negative experience they have had.
Offer a solution or options to resolve the issue and meet their needs.
Follow up wi...
posted on 10 Aug 2024
I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.
I am a detail-oriented and experienced Executive Accountant with a strong background in financial analysis and reporting.
I have over 8 years of experience in accounting and finance.
I am skilled in budgeting, forecasting, and financial modeling.
I have a proven track record of improving financial processes and increasing efficiency.
I am proficient in using accounting software such as QuickBooks and SAP.
I have a Bachelor'
Budgeting and forecasting are financial planning tools used to estimate future revenues and expenses.
Budgeting involves setting financial goals and creating a plan to achieve them.
Forecasting involves predicting future financial outcomes based on historical data and trends.
Budgeting helps in allocating resources effectively, while forecasting helps in making informed decisions.
Examples: Creating an annual budget for a ...
posted on 27 Sep 2024
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
I have over 10 years of experience working in various roles at a Fortune 500 company, including project management and business development.
Managed cross-functional teams to successfully launch new products
Developed and implemented strategic partnerships to drive revenue growth
Led market research initiatives to identify new business opportunities
I left my previous job to pursue new opportunities and challenges.
Seeking career growth and advancement
Desire for new challenges and experiences
Better work-life balance
Relocation to a new city or country
Company downsizing or restructuring
Conflict with management or colleagues
I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.
Mcq questions were ask of 100 marks
I am passionate about the company's mission and believe my skills and experience align well with the role.
Passionate about company's mission
Skills and experience align with role
based on 2 reviews
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