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Cloud4C CRM Executive Interview Questions and Answers

Updated 23 Nov 2023

Cloud4C CRM Executive Interview Experiences

1 interview found

CRM Executive Interview Questions & Answers

user image Anonymous

posted on 23 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell what role Customer service plays in an organisation?
  • Ans. 

    Customer service plays a crucial role in an organization by ensuring customer satisfaction and loyalty.

    • Customer service acts as a bridge between the organization and its customers, addressing their queries, concerns, and complaints.

    • It helps in building strong relationships with customers, leading to increased customer loyalty and repeat business.

    • Customer service plays a vital role in maintaining a positive brand image ...

  • Answered by AI
  • Q2. What skills are required for a person to provide a high quality of customer service to the stakeholders?
  • Ans. 

    Skills required for providing high quality customer service to stakeholders

    • Excellent communication skills to effectively interact with stakeholders

    • Empathy and understanding to address customer concerns and needs

    • Problem-solving skills to resolve issues and provide solutions

    • Product knowledge to provide accurate information and guidance

    • Time management and organizational skills to handle multiple tasks efficiently

    • Patience ...

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. How do you tackle challenges at work? Targets, inter team frictions, long hours of work?
  • Q2. What do you know about the growth prospects of an employee in the customer service unit of a company?
  • Ans. 

    The growth prospects of an employee in the customer service unit of a company are generally positive.

    • Customer service is a crucial department in any company, as it directly interacts with customers and plays a vital role in customer satisfaction.

    • Employees in customer service can gain valuable skills in communication, problem-solving, and conflict resolution, which are transferable to other roles within the company.

    • Ther...

  • Answered by AI
  • Q3. As an customer service executive, on a call or interaction with the customer, you had to deal with severe dissatisfaction or anger, or a problem that cannot be immediately solved? How did you handle that?
Round 4 - Behavioral 

(1 Question)

  • Q1. You are not fresher. Why should you be chosen over a fresh graduate?
  • Ans. 

    Experienced candidates bring valuable skills, knowledge, and expertise that fresh graduates lack.

    • Experienced candidates have a proven track record of success in similar roles.

    • They possess a deep understanding of CRM strategies, tools, and best practices.

    • Experienced candidates can bring insights and innovative ideas based on their past experiences.

    • They have developed strong problem-solving and decision-making skills ove...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Cloud4C CRM Executive interview:
  • Communication Skills
  • Telecommunication
  • Business Development
  • Busin
  • Customer Relationship
  • customer care
  • customer support
  • MS Office
  • Internet Browsing

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. There were queries of sql and dbms asked me about php related to the project
  • Q2. I gave answer on those questions overall easy compared to previous
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself your family etc
  • Q2. Related to you and your family wanted to know work culture fitting
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Internshala and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself Section 15 of the balance sheet

Associate Interview Questions & Answers

CitiusTech user image Kshitija Bagul

posted on 10 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain random forest
  • Ans. 

    Random forest is an ensemble learning method that builds multiple decision trees and merges them to improve accuracy and prevent overfitting.

    • Random forest is a type of ensemble learning method.

    • It builds multiple decision trees during training.

    • Each tree is built using a subset of the training data and a random subset of features.

    • The final prediction is made by averaging the predictions of all the individual trees.

    • Random...

  • Answered by AI
  • Q2. What is boosting
  • Ans. 

    Boosting is a machine learning ensemble technique where multiple weak learners are combined to create a strong learner.

    • Boosting is an iterative process where each weak learner is trained based on the errors of the previous learners.

    • Examples of boosting algorithms include AdaBoost, Gradient Boosting, and XGBoost.

    • Boosting is used to improve the accuracy of models and reduce bias and variance.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. OOPS concept Java fundamentals
Round 2 - Technical 

(1 Question)

  • Q1. Project work framework Rest Assured

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare good
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Node js concepts in details
Round 3 - Coding Test 

Prime number in javascript

Interview experience
4
Good
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was the easy round to clear they ask basic quans which include DBMS and grammar over all the round was easy

Round 2 - Communication 

(1 Question)

  • Q1. The test was condected by AI overall the round is easy
Round 3 - Technical 

(1 Question)

  • Q1. They asked questions about my project and basic question in java
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. What are networking devices
  • Ans. 

    Networking devices are hardware devices that facilitate communication and data transfer between different devices in a network.

    • Networking devices include routers, switches, hubs, modems, and firewalls.

    • Routers are used to connect multiple networks together and direct traffic between them.

    • Switches are used to connect devices within a network and direct traffic between them.

    • Hubs are used to connect multiple devices within...

  • Answered by AI
  • Q2. Few questions on OSI model
  • Q3. Routing protocaols and their merits demerits
  • Ans. 

    Routing protocols are used to determine the best path for data to travel between networks.

    • There are two types of routing protocols: distance-vector and link-state.

    • Distance-vector protocols are simpler but less efficient than link-state protocols.

    • Examples of distance-vector protocols include RIP and IGRP.

    • Examples of link-state protocols include OSPF and IS-IS.

    • Routing protocols have different metrics to determine the bes...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - study basic ccna related/OSI model questions, focus on communication skill.

Skills evaluated in this interview

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How you interact with others
  • Q2. Past experience and current expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak politely though you know everything. whereever injustice just humble and move on to next step. please should not raise your voice though against you.

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you detect zero day threats using SIEM
  • Ans. 

    SIEM is used to detect zero day threats as it provides real-time monitoring and analysis of security events.

    • SIEM collects and analyzes data from various sources to identify potential threats

    • Zero day threats are unknown vulnerabilities that can be exploited by attackers

    • SIEM can detect zero day threats by analyzing patterns and anomalies in network traffic

    • SIEM can also use threat intelligence feeds to identify known zero...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get details about latest threats and how to detect early
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Cloud4C Interview FAQs

How many rounds are there in Cloud4C CRM Executive interview?
Cloud4C interview process usually has 4 rounds. The most common rounds in the Cloud4C interview process are One-on-one Round, Resume Shortlist and Behavioral.

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Cloud4C CRM Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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