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AMS Comtel BPMS Customer Service Manager Interview Questions and Answers
AMS Comtel BPMS Customer Service Manager Interview Experiences
1 interview found
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How to handle frustrated customer
- Ans.
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen actively to the customer's concerns and let them vent their frustrations.
Empathize with the customer and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and to prevent f
- Q2. Just listen customer care fully and assure him that from now ..he don't need worry I am there for you sir .. you can call me any time
Interview Preparation Tips
Top trending discussions
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Customer Support Executive Interview Questions & Answers
Hexaware Technologies
Anonymous
posted on 10 Mar 2023
(3 Questions)
- Q1. Explain about the infrastructure,Admin and Management.
- Q2. Tell something about your institution and day today activity.
- Q3. What is the Progress Report on Daily Basis and Updates.
- Ans.
Daily progress reports and updates are essential for effective customer support.
Daily progress reports should include a summary of the previous day's activities and any outstanding issues.
Updates should be provided regularly to keep customers informed of any changes or developments.
Reports and updates should be clear, concise, and easy to understand.
Examples of updates include status updates on ongoing issues, new prod...
(2 Questions)
- Q1. Explain the benefits of the educational institutions
- Ans.
Educational institutions provide numerous benefits to individuals and society as a whole.
Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.
They provide opportunities for socialization and networking.
Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.
They promote research and innovation, leading...
- Q2. Explain the beautiful timein your institution.
- Ans.
The most beautiful time in my institution was during the annual cultural fest.
The entire campus was decorated with colorful lights and vibrant decorations.
Students from different departments came together to showcase their talents in various competitions.
There were dance performances, music concerts, and even a fashion show.
The atmosphere was filled with excitement and enthusiasm.
It was a great opportunity for students...
Interview Preparation Tips
I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction ,, documents verification
- Q2. Company details and joining date announce
Interview Preparation Tips
Anjali Gore
Selected
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
General questions , maths ,GI, basic networking
Customer Support Executive Interview Questions & Answers
Hewlett Packard Enterprise
Anonymous
posted on 13 Feb 2024
Selected
I applied via LinkedIn and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Why do you want to join HPE
Customer Service Associate Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 22 Jul 2021
Interview Questionnaire
2 Questions
- Q1. General questions about me and my surroundings.
- Q2. Mostly they look how you speak in English
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Hexaware Technologies
Anonymous
posted on 15 Oct 2022
(3 Questions)
- Q1. Experience family 3 months no leave
- Q2. Name education experiance speking skill
- Q3. Your skill cheq for this interveiw
(5 Questions)
- Q1. Salary related for this job
- Q2. Why come this job from bpo
- Q3. Whats the bpo meaning of your
- Ans.
BPO stands for Business Process Outsourcing.
BPO refers to the practice of contracting specific business processes to a third-party service provider.
It involves outsourcing non-core functions such as customer service, technical support, data entry, and more.
BPO companies help organizations streamline operations, reduce costs, and improve efficiency.
For example, a company may outsource its customer service department to ...
- Q4. Family related q for the whole interveiw
- Q5. End of the question for h
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What proposes do u hike this job
- Q2. Do u known what kind of job what is we have do
Interview Preparation Tips
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Hewlett Packard Enterprise
Anonymous
posted on 12 Aug 2021
I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How you clear interview at Hewlett Packard Pvt ltd
Interview Preparation Tips
Knowledge of networking devices
Previous Working experience
Knowledge of installation of OS and software
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Sutherland Global Services
Anonymous
posted on 14 Dec 2020
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. Do you think that you are eligible for this job
- Q3. How many years of experience do you have?
- Q4. Why should i hire you for this job?
AMS Comtel BPMS Interview FAQs
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AMS Comtel BPMS Customer Service Manager Reviews and Ratings
based on 1 review
Rating in categories
|
Process Associate
68
salaries
|  ₹1.4 L/yr - ₹3 L/yr |
|
MIS Executive
32
salaries
| ₹1.6 L/yr - ₹4.8 L/yr |
|
Team Lead
29
salaries
| ₹2.2 L/yr - ₹4.2 L/yr |
|
Customer Care Executive
25
salaries
| ₹0.9 L/yr - ₹5 L/yr |
|
Customer Service Executive
17
salaries
| ₹1.6 L/yr - ₹2.4 L/yr |
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