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AMS Comtel BPMS Interview Questions and Answers

Updated 3 Feb 2025

AMS Comtel BPMS Interview Experiences

Popular Designations

8 interviews found

Quality Analyst Interview Questions & Answers

user image Komal Rajput

posted on 3 Feb 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Call calibration

Quality Analyst Interview Questions asked at other Companies

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answer (3)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. HR will ask about your past experience.
  • Ans. Be honest and tell all the knowledge and experience you have.
  • Answered Anonymously
  • Q2. Tell me something about yourself.
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me something about your self and family members?
  • Ans. You can tell basic information about your family and yourself.
  • Answered Anonymously
  • Q2. He/ She will give you any situation.
  • Ans. Give answer in confidence and if you do not know the answer you can simply say that I will try my best on that if I am unable to do that I will take the help of my supervisor.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is looking for long term employees so if you are looking for stability then you can join.

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

Interview Questions & Answers

user image Anonymous

posted on 17 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Why you want to jiinning here

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a good company with friendly nature
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Brief introduction, about qualification, hobbies, salary part , experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Management is good specially HR head dhiraj sir,very supportive all management

Assistant Manager Talent Acquisition Interview Questions asked at other Companies

Q1. How will you select java developer full stack profile?
View answer (1)

AMS Comtel BPMS interview questions for popular designations

 Customer Service Manager

 (1)

 Quality Analyst

 (1)

 Agent

 (1)

 Executive/ Sr Executive - Administration

 (1)

 Assistant Manager Talent Acquisition

 (1)

 Process Associate

 (1)

 Customer Service Executive

 (1)

Agent Interview Questions & Answers

user image Anonymous

posted on 8 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Round 1 about what do you know knowledge

Round 3 - HR 

(3 Questions)

  • Q1. What are the skill need for that place
  • Q2. Salary expectations
  • Q3. What do you know the process
  • Ans. 

    The process refers to a series of actions or steps taken to achieve a specific goal or outcome.

    • Process involves a sequence of steps or actions

    • It is used to achieve a specific goal or outcome

    • Each step in the process is important and contributes to the overall result

  • Answered by AI

Agent Interview Questions asked at other Companies

Q1. If you had 1 crore rupees what would you do with them?
View answer (2)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. First question everyone know very well That is tell me about yourself and work experience and qualifications then they will ask different questions with your answers.
  • Q2. About your self,experience and qualifications.

Interview Preparation Tips

Topics to prepare for AMS Comtel BPMS Customer Service Executive interview:
  • Customer Experience
  • Yourself
Interview preparation tips for other job seekers - If you facing financial issues and you are seeking job so guys you can go directly 365 days hiring on in this company.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at AMS Comtel BPMS

View all

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to handle frustrated customer
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Listen actively to the customer's concerns and let them vent their frustrations.

    • Empathize with the customer and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the customer to ensure their satisfaction and to prevent f

  • Answered by AI
  • Q2. Just listen customer care fully and assure him that from now ..he don't need worry I am there for you sir .. you can call me any time

Interview Preparation Tips

Interview preparation tips for other job seekers - Just....be relax and answer according to situation and ..be confident

Customer Service Manager Interview Questions asked at other Companies

Q1. How you will deal a Customer when our service regarding his car was poor and he doesn't want to come back in the workshop?
View answer (8)

Interview Questionnaire 

2 Questions

  • Q1. How can you manage your group
  • Q2. What a special quality in you

Executive/ Sr Executive - Administration Interview Questions asked at other Companies

Q1. Imagine there are 7 people in the room and there are 7 apples in the basket. Everyone took one apple still one left in the basket. How?
View answer (2)

Interview questions from similar companies

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Discuss 4 case study related to supply chain management.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Software Engineer interview:
  • Supply Chain Management
Interview preparation tips for other job seekers - Develop some case study of your own and also deep analysis for each.

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold
Contribute & help others!
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AMS Comtel BPMS Interview FAQs

How many rounds are there in AMS Comtel BPMS interview?
AMS Comtel BPMS interview process usually has 2 rounds. The most common rounds in the AMS Comtel BPMS interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for AMS Comtel BPMS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at AMS Comtel BPMS. The most common topics and skills that interviewers at AMS Comtel BPMS expect are Customer Support, Communication Skills, Customer Care, Employee Engagement and Induction.
What are the top questions asked in AMS Comtel BPMS interview?

Some of the top questions asked at the AMS Comtel BPMS interview -

  1. How to handle frustrated custo...read more
  2. What do you know the proc...read more
  3. Just listen customer care fully and assure him that from now ..he don't need wo...read more

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AMS Comtel BPMS Interview Process

based on 8 interviews

Interview experience

4
  
Good
View more

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AMS Comtel BPMS Reviews and Ratings

based on 140 reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.7

Salary

3.0

Job security

2.9

Company culture

2.5

Promotions

3.0

Work satisfaction

Explore 140 Reviews and Ratings
Customer / Technical - Sales Support

Noida

2-7 Yrs

Not Disclosed

Team Leader - Banking and Finance Process

Gurgaon / Gurugram

4-8 Yrs

Not Disclosed

Manager - Chat Support

Noida

4-9 Yrs

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