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AMS Comtel BPMS

Compare

3.1

based on 140 Reviews

6 AMS Comtel BPMS Jobs

Customer / Technical - Sales Support

AMS Comtel BPMS

3.1

based on 140 Reviews

2-7 years

Noida

1 vacancy

Customer / Technical - Sales Support

AMS Comtel BPMS

posted 2mon ago

Job Role Insights

Fixed timing

Key skills for the job

Salesforce Logistics Supply Chain Management Hospital Administration Project Coordination Export Documentation

+ 9 more

Job Description

AMS Comtel BPMS is looking for Customer / Technical - Sales Support to join our dynamic team and embark on a rewarding career journey.

The Sales Support Executive plays a vital role in supporting the sales team and ensuring the smooth functioning of the sales process
This position requires a proactive and detail-oriented individual who can handle administrative tasks, manage customer inquiries, and collaborate with various internal departments to ensure customer satisfaction
The Sales Support Executive acts as a liaison between the sales team, customers, and other departments to enhance efficiency and maximize sales opportunities
Key Responsibilities:Customer Inquiry Management:Respond to customer inquiries and provide information regarding products, services, pricing, and delivery timelines
Address customer complaints, issues, and escalations promptly, ensuring a positive customer experience
Order Processing and Management:Assist the sales team in processing orders accurately and efficiently
Coordinate with logistics and supply chain teams to ensure timely delivery of orders
Track order status and provide updates to customers as necessary
Sales Administration:Maintain and update sales records, including customer databases, sales reports, and other relevant documentation
Prepare sales-related documents such as sales contracts, quotations, and proposals
Sales Support and Coordination:Collaborate with the sales team to ensure smooth communication and coordination
Provide sales representatives with necessary support and information to help them achieve their targets
Product Knowledge:Develop a comprehensive understanding of the company's products and services to effectively address customer inquiries and provide accurate information
Sales Analysis:Assist in analyzing sales data and trends to identify potential areas for improvement and growth
Generate sales reports and presentations for management review