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6 AMS Comtel BPMS Jobs

Customer / Technical - Sales Support

2-7 years

Noida

1 vacancy

Customer / Technical - Sales Support

AMS Comtel BPMS

posted 2mon ago

Job Description

AMS Comtel BPMS is looking for Customer / Technical - Sales Support to join our dynamic team and embark on a rewarding career journey.
  • The Sales Support Executive plays a vital role in supporting the sales team and ensuring the smooth functioning of the sales process
  • This position requires a proactive and detail-oriented individual who can handle administrative tasks, manage customer inquiries, and collaborate with various internal departments to ensure customer satisfaction
  • The Sales Support Executive acts as a liaison between the sales team, customers, and other departments to enhance efficiency and maximize sales opportunities
  • Key Responsibilities:Customer Inquiry Management:Respond to customer inquiries and provide information regarding products, services, pricing, and delivery timelines
  • Address customer complaints, issues, and escalations promptly, ensuring a positive customer experience
  • Order Processing and Management:Assist the sales team in processing orders accurately and efficiently
  • Coordinate with logistics and supply chain teams to ensure timely delivery of orders
  • Track order status and provide updates to customers as necessary
  • Sales Administration:Maintain and update sales records, including customer databases, sales reports, and other relevant documentation
  • Prepare sales-related documents such as sales contracts, quotations, and proposals
  • Sales Support and Coordination:Collaborate with the sales team to ensure smooth communication and coordination
  • Provide sales representatives with necessary support and information to help them achieve their targets
  • Product Knowledge:Develop a comprehensive understanding of the company's products and services to effectively address customer inquiries and provide accurate information
  • Sales Analysis:Assist in analyzing sales data and trends to identify potential areas for improvement and growth
  • Generate sales reports and presentations for management review

Employment Type: Full Time, Permanent

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What people at AMS Comtel BPMS are saying

What AMS Comtel BPMS employees are saying about work life

based on 140 employees
54%
58%
70%
95%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

AMS Comtel BPMS Benefits

Job Training
Work From Home
Soft Skill Training
Cafeteria
Free Transport
Free Food +6 more
View more benefits

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