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AMS Comtel BPMS Customer Service Manager Interview Questions and Answers
AMS Comtel BPMS Customer Service Manager Interview Experiences
1 interview found
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How to handle frustrated customer
- Ans.
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen actively to the customer's concerns and let them vent their frustrations.
Empathize with the customer and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and to prevent f
- Q2. Just listen customer care fully and assure him that from now ..he don't need worry I am there for you sir .. you can call me any time
Interview Preparation Tips
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I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Situation Based Basic formulas rolls and responsibilities
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you manage conflicts within team
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Technical questions on inventory procees
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why are you looking for a change?
(1 Question)
- Q1. About process and total experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
(1 Question)
- Q1. Details of LOI, articles of UCP, scope of ISBP
(2 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
Interview Preparation Tips
Krishna Appalla
I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. How much is the length of all India roads
- Ans.
The length of all India roads is approximately 5.5 million kilometers.
The total length of all India roads is estimated to be around 5.5 million kilometers.
India has one of the largest road networks in the world.
The road network in India includes national highways, state highways, district roads, and village roads.
The length of national highways alone is over 100,000 kilometers.
The road infrastructure plays a crucial ro...
Interview Preparation Tips
Experience: Experience
General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week
deepak sahoo
Interview Questionnaire
1 Question
- Q1. Technical experience
Interview Preparation Tips
Experience: Aptitude and reasoning
Interview Questionnaire
2 Questions
- Q1. Tell us about your yourself? Requirements of your job?
- Ans.
I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.
Experience in managing teams and achieving targets
Strong communication and interpersonal skills
Ability to analyze data and make strategic decisions
Knowledge of industry trends and best practices
Proven track record of problem-solving and conflict resolution
- Q2. What is the best you can do for us?
- Ans.
I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.
Demonstrate my ability to lead and motivate a team towards achieving goals
Utilize my strategic thinking to identify opportunities for growth and improvement
Leverage my past successes in driving results and exceeding targets
Customer Service Manager Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 21 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Pronounciation of different words, twisters.
- Q2. Why you want to join BPS
Interview Preparation Tips
AMS Comtel BPMS Interview FAQs
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AMS Comtel BPMS Interviews By Designations
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AMS Comtel BPMS Customer Service Manager Reviews and Ratings
based on 1 review
Rating in categories
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Process Associate
70
salaries
|  ₹0 L/yr - ₹0 L/yr |
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MIS Executive
30
salaries
| ₹0 L/yr - ₹0 L/yr |
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Team Lead
28
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
25
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
17
salaries
| ₹0 L/yr - ₹0 L/yr |
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