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Amazon Customer Service Representative Interview Questions and Answers for Freshers
Amazon Customer Service Representative Interview Experiences for Freshers
2 interviews found
Selected
I applied via Job Fair and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What do you want to work for our company?
- Ans. I'm excited about working for this company because of its excellent reputation in the industry. I believe that working for well respect and established organisation will give me access to opportunities and experience that will help me grow my career.
- Q2. Why do you want this job?
- Ans. I am applying for this job because I believe it offers the perfect opportunity for me to utilizes my skills and experience to contribute effectively.
(2 Questions)
- Q1. Why do you want this?
- Ans. I am genuinely excited about this job because it aligns perfectly with my career aspirations and personal interest.
- Q2. What are your greatest strengths?
- Ans. My greatest strengths is my ability to exel in highly pressurized situation.
Interview Preparation Tips
I was interviewed in Jan 2017.
Interview Questionnaire
2 Questions
- Q1. Are you comfortable with night shift?
- Ans.
Yes
I am comfortable with night shifts and have prior experience working during those hours.
I understand the importance of being available to assist customers at any time, including during the night.
I am adaptable and can easily adjust my sleep schedule to accommodate night shifts.
I am aware that night shifts may involve handling more challenging customer situations and I am prepared for that.
I am committed to providing...
- Q2. Where do you yourself after 5 years?
- Ans.
In 5 years, I see myself as a seasoned Customer Service Representative, possibly in a leadership role, contributing to the success of the company.
Continuing to excel in customer service skills and knowledge
Seeking opportunities for advancement within the company
Possibly taking on leadership responsibilities, such as mentoring new hires or leading projects
Contributing to the overall success and growth of the company
Interview Preparation Tips
Experience: There were 15 groups each included 7 persons. Each person was given time to speak individually. After this round there were almost 150 students were selected.
Tips: 1. Fluency should be good.
2. Knowledge about the topic.
Duration: 15 minutes
Round: HR Interview
Experience: There was only one person asking questions. He was keenly watching your confidence and your mindset about selection in company.
Tips: 1. You should be confident enough to answer answers.
College Name: Ajay Kumar Garg Engineering College, Ghaziabad
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.
Firstly we will study about the case in which we study about the customer need, customer problem and what customer want
Then we confirm the solution of the problem with other colleagues and on Google also
Interview Preparation Tips
Should not hesitate whatever in your mind tell to your sir and mam
I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Introduction , why I wanted to work with flipkart , about flipkart ,
- Q2. About my daily routine (to check my communication skills)
- Q3. My past experiences or projects or degree
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Reliance Retail
Anonymous
posted on 10 Mar 2022
I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
- Sales
- Corporate Sales
Customer Service Executive Interview Questions & Answers
Reliance Retail
Anonymous
posted on 18 Aug 2020
Interview Questionnaire
1 Question
- Q1. Why do you want to work in a Retail Industries ?
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me something about urself in brief
- Q2. Do u have any experience?
- Q3. What was ur last salary and what is ur expected salary
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.
(6 Questions)
- Q1. What can you expect from company ?
- Q2. How did you feel you get this job.?
- Q3. Did you get exciting to join with us
- Q4. Did you have intrested to join us
- Q5. Any suggestions to give us
- Q6. Salary depends on your work
Interview Preparation Tips
Work hard
Don't believe anyone directly
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
How to solve custemer problem in store
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Basic interview questions.
Interview Preparation Tips
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Amazon Customer Service Representative Interview Process for Freshers
based on 1 interview
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Amazon Customer Service Representative Reviews and Ratings
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Customer Service Associate
4.2k
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|  ₹0 L/yr - ₹0 L/yr |
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Transaction Risk Investigator
3.1k
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| ₹0 L/yr - ₹0 L/yr |
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Associate
2.8k
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Senior Associate
2.5k
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| ₹0 L/yr - ₹0 L/yr |
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Program Manager
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| ₹0 L/yr - ₹0 L/yr |
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