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Amazon Customer Service Representative Interview Questions and Answers for Experienced
Amazon Customer Service Representative Interview Experiences for Experienced
3 interviews found
Saad khan
Interview begins with Assessment test. They check your grammar and ability to think.
(1 Question)
- Q1. Ask basic questions. Like tell me something about yourself. Your experience and all
Interview Preparation Tips
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. Logical, English, typing test.
Interview Preparation Tips
Interview Preparation Tips
Experience: IT WAS FANTASTIC MOMENT OF MY LIFEE BECAUSE THAT WAS THE FIRST TIME I HAVE BEEN TO A PROPER MNC.
I WAS TENSE ACTUALLY BECAUSE THEY WANTED TO GIVE ME AN OPPORTUNITY TO WORK WITH THEM AFTER CHECKING MY COMMUNICATION SKILLS.
IT WAS A MEETING WITH CUSTOMER SERVICE MANAGER ONE MR. DHEERAJ SINGH
I SAID IF TIME WAS IN MY HANDS I WOULD LIKE TO STUDY FURTHER WHICH I COULD NOT FOR SOME PERSONAL REASONS
Tips: BE CLEAR ON WHAT IS BEING QUESTIONED CHECK WITH THE PERSON IF YOU ARE NOT CLEAR ABOUT WHAT IS ASKED
Duration: 1 hour 5 minutes
Round: Test
Experience: THE PERSONAL INTRODUCTION ROUND WILL BE IN GENERAL ABOUT YOUR PREVIOUS COMPANY ITS ROLES AND THE REASON FOR LEAVING .
HR ROUND THEY WILL CONFIRM IF YOU ARE SELECTED OR NOT AND THEN THEY WILL ASK YOU TO SUBMIT DOCUMENTS
Tips: PROVIDE ONLY DOCUMENTS WHICH ARE NOT FAKE
Duration: 1 hour 5 minutes
Total Questions: 10
Round: DOCUMENT COLLECTION
Experience: THEY WILL GIVE YOU A CHECKLIST OF ALL THE DOCUMENTS TO BE PROVIDED
Tips: PROVIDING FAKE DOCUMENTS WILL ONLY LAND YOU UP IN PROBLEMS SO BE GENUINE
Round: HR ROUND
Experience: HR WILL CONFIRM THE SALARY AND DATE OF JOINING
What people are saying about Amazon
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Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.
Aptitude test with typing.
(2 Questions)
- Q1. Why you want to work with Groupon?
- Q2. Last role where you face challenges?
I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about youself
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Situation based questions
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Groupon
Anonymous
posted on 21 Jun 2022
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
Focus on the topic, be energetic and speak out your point without interfering others' points.
(1 Question)
- Q1. Tell me about yourself?
- Ans.
I am a dedicated and experienced Customer Service Representative with a passion for helping others.
I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am skilled in handling customer inquiries, resolving complaints, and providing exceptional service.
I am adept at using various customer service software and tools, ensuring efficient and accurate a...
(1 Question)
- Q1. This is with the Human Resource Person and it is about night shift and other stuffs.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Groupon
Anonymous
posted on 2 Mar 2023
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.
Is online shopping good or bad?
(1 Question)
- Q1. English language test, typing speed test and email drafting rest
(1 Question)
- Q1. Introducing ourselves and common questions related to the details which we provided in our resume
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Groupon
Anonymous
posted on 4 Sep 2021
I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1. Explain your self
- Ans.
I am a dedicated and empathetic customer service representative with excellent communication skills.
I have a strong background in customer service, having worked in the industry for 5 years.
I am skilled in handling customer inquiries, complaints, and providing solutions.
I am a good listener and can effectively communicate with customers to understand their needs and concerns.
I am patient and remain calm in challenging ...
- Q2. Be confident
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Groupon
Anonymous
posted on 1 May 2024
Selected
I applied via Referral
Just asked to talk about Global Warming
It's just to check our English knowledge.
(1 Question)
- Q1. It's so smooth, not asked many questions.
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Amazon Customer Service Representative Interview Process for Experienced
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