Altruist Technologies Non Voice Customer Service Executive Interview Questions and Answers

Q1. Tell me about yourself.
Ans. Tell me about your previous job experiences
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Q2. Are you ready to relocate once office reopens
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Easy

Q1. Tell me about yourself, ur experience, your last day
Ans. 
Dedicated customer care executive with 3 years of experience in resolving customer issues and enhancing satisfaction.
• 3 years of experience in customer service roles, focusing on problem-solving and communication.

• Worked at XYZ Company, where I handled over 50 customer inquiries daily, achieving a 95% satisfaction rate.

• Trained new team members on effective customer interaction techniques, improving team performance.

• Last ...read more
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Q2. They will just check ur conference
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Q1. Tell me about urself, Impromptu
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Q2. What is sales ?
Ans. 
Sales is the process of selling products or services to customers in exchange for money or other forms of payment.
• Sales involves identifying potential customers

• Sales includes presenting products or services to customers

• Sales requires negotiating prices and terms with customers

• Sales involves closing deals and securing payment

• Sales also includes building relationships with customers to encourage repeat business
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Q3. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
• Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

• It includes providing information about products or services, processing orders, and resolving issues to ensure customer satisfaction.

• Examples of customer service c...read more
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Q1. Tell me About Yourself
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How to collect data for free?

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Q2. Only says normal details
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Q1. No any questions
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Q2. Normal details only
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Q1. Discussed work hour
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Q2. Salary discussion
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Q1. Directly meet vp
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Q2. Discussion week off
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Q1. Self introduction
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Q2. Studies background
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Q3. Previous company experience
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Email drafting and chat

Q1. Explaining about the experience of previous company
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