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Alldigi Tech Technical Support Executive Interview Questions and Answers
Alldigi Tech Technical Support Executive Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed before Oct 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Introduce yourself?
- Ans.
I am a dedicated Technical Support Executive with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Proficient in troubleshooting hardware and software issues
Strong communication skills
Ability to work under pressure
Certified in IT support
- Q2. Why you want to join this company and if you will get this job how long you gonna work here
- Ans.
I want to join this company because of its reputation for excellent customer service and technical innovation. I plan to work here long-term to grow my skills and contribute to the company's success.
I am impressed by the company's commitment to providing top-notch technical support to customers.
I believe in the company's values and culture, which align with my own professional goals.
I see great opportunities for career...
(2 Questions)
- Q1. Introduce yourself?
- Ans.
I am a dedicated Technical Support Executive with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Proficient in troubleshooting hardware and software issues
Strong communication skills
Ability to work under pressure
Certified in IT support
- Q2. If you will get an anonymous email from our partner, And you don't know the solution of the issue, What will you do in this situation???
- Ans.
I would escalate the email to the appropriate team for further investigation and resolution.
Verify the authenticity of the email and check for any specific instructions or details provided.
Attempt to gather more information or context from the partner if possible.
Escalate the email to the relevant team or supervisor for further assistance.
Ensure timely communication with the partner to keep them informed of the progres...
(2 Questions)
- Q1. Are you willing to work in night shift???
- Ans.
Yes, I am willing to work in night shifts as needed for the role of Technical Support Executive.
I am flexible with my working hours and understand the importance of providing support round the clock.
I have previous experience working night shifts in a similar role and have no issues with adjusting my schedule.
I am committed to meeting the needs of the customers and the company, even if it requires working during non-tr
- Q2. Are you okay in rotational shifts???
- Ans.
Yes, I am comfortable with rotational shifts as I have prior experience working in such shifts.
I have previous experience working in rotational shifts.
I am adaptable and can adjust my schedule accordingly.
I understand the importance of flexibility in a technical support role.
Interview Preparation Tips
Be normal, and confident.
I appeared for an interview in Aug 2021.
Interview Questionnaire
2 Questions
- Q1. Tell me about ur self
- Q2. Tell me about ur friend?
Interview Preparation Tips
Interview questions from similar companies
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
50 question of reasoning and aptitude
Interview Preparation Tips
- Mental health vs good salary
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. 1. Tell us something about your self. 2. Where do see 5 years from now? 3. What are your goals in life? 4. What are you doing currently?
Interview Preparation Tips
Be confident. Confidence is the key.
Try maintain an eye contact with the interviewer. Greet the interviewer with a smile. They asked me about my past job experiences and why did I quit. What was my profile and analysed me whether I really have any idea about the job profiles. Being from a different academic background why I chose to work in a voice process. I have good communication skills and my confidence did it all. They said you're the perfect candidate for this role. We liked your confide.
Arjuman Anjum
Interview Preparation Tips
Duration: 5 minutes
College Name: S.V.P Jr college
Customer Service Executive Interview Questions & Answers
TTEC India
Amrendra pratap
posted on 24 Dec 2018
Interview Preparation Tips
Experience: First round was eassy writing. It was a simple eassy topic
I applied via Referral and was interviewed before Sep 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About my self and family background my educations and any work experience related
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
Verscent test..
grammer test
(1 Question)
- Q1. Introduction and knowledge
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What do you know about ecommerce?
- Ans.
Ecommerce refers to buying and selling of goods and services online.
Ecommerce platforms include Amazon, eBay, and Shopify.
Customers can make purchases using credit/debit cards, PayPal, or other payment methods.
Ecommerce has revolutionized the retail industry by providing convenience and accessibility to customers.
Ecommerce also includes services such as online banking, online ticket booking, and online food delivery.
Ec...
- Q2. What are the benefits of using ecommerce services rather than going to shopping/markets in person?
- Ans.
Ecommerce services offer convenience, variety, and cost savings compared to shopping in person.
Ecommerce allows for shopping from anywhere at any time
Online stores offer a wider variety of products and brands
Ecommerce often offers lower prices and discounts
No need to physically travel to stores and deal with crowds and parking
Ecommerce allows for easy comparison shopping
Delivery options make it easy to receive purchase...
- Q3. Why did you left your previous company?
- Q4. What are your goals?
- Q5. Tell me about yourself.
- Q6. How long will you work here?
Interview Preparation Tips
If you're reading this, it means you are in search of a job, be it your passion or regarding your situations.
After joining in this company, I realised one thing. Happiness doesn't comes with the increase in your CTC nor even in the extra benefits. It always lies in the work that you love to do. Never ever feel inferior, or depressed by thinking what others are actually thinking about you (especially your current position in life). But remember, it's not them who make you happier. It is you.
So, when you're going to give an interview, just be hopeful and confident. During the interview process, just make sure your seating position is comfortable. Then take a deep breath and relax your facial muscles. Then understand the question clearly that are asked by the interviewer, and then speak out without fumbling. There's no need to hurry up like you're a superfast express, just stay calm and speak out clearly.
That's it, it shows your compassion and confidence, which might end up in taking the offer that you're willing to.
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked my experience in Last Employment and difference between Customer service and customer support
Interview Preparation Tips
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Alldigi Tech Technical Support Executive Interview Process
based on 1 interview
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Alldigi Tech Technical Support Executive Reviews and Ratings
based on 14 reviews
Rating in categories
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1.2k
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