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Alldigi Tech Technical Support Executive Interview Questions and Answers

Updated 4 Oct 2024

Alldigi Tech Technical Support Executive Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself?
  • Ans. 

    I am a dedicated Technical Support Executive with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong communication skills

    • Ability to work under pressure

    • Certified in IT support

  • Answered by AI
  • Q2. Why you want to join this company and if you will get this job how long you gonna work here
  • Ans. 

    I want to join this company because of its reputation for excellent customer service and technical innovation. I plan to work here long-term to grow my skills and contribute to the company's success.

    • I am impressed by the company's commitment to providing top-notch technical support to customers.

    • I believe in the company's values and culture, which align with my own professional goals.

    • I see great opportunities for career...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Introduce yourself?
  • Ans. 

    I am a dedicated Technical Support Executive with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong communication skills

    • Ability to work under pressure

    • Certified in IT support

  • Answered by AI
  • Q2. If you will get an anonymous email from our partner, And you don't know the solution of the issue, What will you do in this situation???
  • Ans. 

    I would escalate the email to the appropriate team for further investigation and resolution.

    • Verify the authenticity of the email and check for any specific instructions or details provided.

    • Attempt to gather more information or context from the partner if possible.

    • Escalate the email to the relevant team or supervisor for further assistance.

    • Ensure timely communication with the partner to keep them informed of the progres...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Are you willing to work in night shift???
  • Ans. 

    Yes, I am willing to work in night shifts as needed for the role of Technical Support Executive.

    • I am flexible with my working hours and understand the importance of providing support round the clock.

    • I have previous experience working night shifts in a similar role and have no issues with adjusting my schedule.

    • I am committed to meeting the needs of the customers and the company, even if it requires working during non-tr

  • Answered by AI
  • Q2. Are you okay in rotational shifts???
  • Ans. 

    Yes, I am comfortable with rotational shifts as I have prior experience working in such shifts.

    • I have previous experience working in rotational shifts.

    • I am adaptable and can adjust my schedule accordingly.

    • I understand the importance of flexibility in a technical support role.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hesitate,
Be normal, and confident.

I was interviewed in Aug 2021.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
  • Q2. Tell me about ur friend?

Interview Preparation Tips

Interview preparation tips for other job seekers - I can face the simply way dont shy the any time talk with staight forward

Technical Support Executive Interview Questions Asked at Other Companies

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I was interviewed before Apr 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Communication round
  • Q2. General knowledge about the work
Round 3 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. How happy when you work
  • Q3. Talk any topics about covid
Round 4 - Technical 

(2 Questions)

  • Q1. How can you change your wife password
  • Q2. What is wifi how do connect it
  • Ans. 

    Wi-Fi is a wireless networking technology that allows devices to connect to the internet or communicate with each other wirelessly.

    • Wi-Fi stands for Wireless Fidelity.

    • It uses radio waves to transmit data between devices.

    • To connect to Wi-Fi, you need a Wi-Fi enabled device (e.g., smartphone, laptop) and a Wi-Fi network.

    • You can connect to a Wi-Fi network by selecting it from the available networks list on your device and ...

  • Answered by AI
Round 5 - Technical 

(1 Question)

  • Q1. What your favorites thing you love the most

Interview Preparation Tips

Interview preparation tips for other job seekers - It a awesome place to work every one are so friendly they keep motivating very good environment and beautiful place. Awesome to work work with sitel

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023. There were 11 interview rounds.

Round 1 - Interview  

(2 Questions)

  • Q1. Tel about ur self
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tel aboutfamily
  • Ans. 

    Family is a group of people related by blood, marriage, or adoption who support and care for each other.

    • Family provides emotional support and love.

    • Family members share common values and traditions.

    • Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

    • Family dynamics can vary greatly depending on cultural norms and individual relationships.

  • Answered by AI
Round 2 - Technical 

(10 Questions)

  • Q1. Why do you want to work at this company
  • Ans. Make the role great fit for me and I love customer support
  • Answered Anonymously
  • Q2. Why do you want this job
  • Ans. I saw the social media I have always loved how you have people in different departments interact users
  • Answered Anonymously
  • Q3. What are you greatest strength
  • Ans. Working hard work and where everything is new and consanlty growing
  • Answered Anonymously
  • Q4. Why should hiring you
  • Ans. This company famous for India greatest think
  • Answered Anonymously
  • Q5. What are you leaving current job
  • Q6. What is ur current salary
  • Q7. How do u like one
  • Q8. What intrested mean
  • Ans. 

    Interest means something that arouses curiosity or concern.

    • Interest can refer to a topic or subject that someone finds fascinating or engaging.

    • It can also refer to the feeling of wanting to know more about something.

    • In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

    • Showing genuine interest in helping customers can improve customer satisfaction and loyal

  • Answered by AI
  • Q9. How explain company
  • Q10. What Experience
Round 3 - Technical 

(7 Questions)

  • Q1. What can you expect an interview with tcs
  • Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
  • Answered Anonymously
  • Q2. Behaviour interview questions
  • Q3. Tell me about time you faced a challenging situation at work how to handling
  • Q4. Different types of interview
  • Q5. Technical and behavioral
  • Q6. Hr interview questions
  • Ans. Hobbies experience family background weakness strength
  • Answered Anonymously
  • Q7. Asking skills u
  • Ans. Post graduate diploma in computer application s
  • Answered Anonymously
Round 4 - Coding Test 

I don't know this coding test because I have completed my studies b.com computers

Round 5 - Assignment 

I don't know because I have studied commerce

Round 6 - Group Discussion 

Group discussion is mean important

Round 7 - Coding Test 

I don't know coding test

Round 8 - HR 

(2 Questions)

  • Q1. Why Experience job
  • Q2. What Weakness u
  • Ans. Easy attracted people and trust everyone
  • Answered Anonymously
Round 9 - HR 

(3 Questions)

  • Q1. Skills experience
  • Q2. Strength asked u
  • Q3. Family also working hard
Round 10 - Assignment 

I don't know assignment

Round 11 - Coding Test 

No this answer because I have complete my graduation b.com

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Normal introduction
  • Q2. Career Objectives and experience
  • Ans. 

    My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.

    • Experienced in handling customer inquiries and resolving issues efficiently

    • Strong communication skills to effectively interact with customers and team members

    • Goal-oriented mindset to achieve targets and exceed expectations

    • Seeking opportunities for professional growth and developm

  • Answered by AI
  • Q3. Qualifications and problem solving
  • Q4. Manager round and skill questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Could you provide a brief introduction about yourself?
  • Ans. 

    Experienced customer support associate with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer support roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Passionate about providing top-notch customer service

    • Familiar with CRM systems and ticketing platforms

  • Answered by AI
Round 2 - Assignment 

You were assigned to write an essay on a specific topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Consider going to iQor only if there are no other options available; otherwise, you may regret your decision to join later.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you are looking for a new job now?
  • Ans. 

    Seeking new challenges and growth opportunities in a supportive environment.

    • Looking to expand my skill set and knowledge in a new role

    • Interested in working with a different team or company culture

    • Seeking better work-life balance or career advancement

    • Want to contribute to a company that aligns with my values and goals

  • Answered by AI
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company

Round 1 - Technical 

(2 Questions)

  • Q1. What is SOLID principle
  • Ans. 

    SOLID is a set of principles for designing software that promotes maintainability, extensibility, and reusability.

    • S - Single Responsibility Principle: A class should have only one reason to change.

    • O - Open-Closed Principle: Software entities should be open for extension but closed for modification.

    • L - Liskov Substitution Principle: Subtypes must be substitutable for their base types.

    • I - Interface Segregation Principle:...

  • Answered by AI
  • Q2. Use of joins in sql
  • Ans. 

    Joins in SQL are used to combine rows from two or more tables based on a related column between them.

    • Joins are used to retrieve data from multiple tables in a single query

    • Common types of joins include inner join, left join, right join, and full outer join

    • Joins are performed using the JOIN keyword and specifying the related columns

    • Joins can be used to fetch data based on matching values or non-matching values between ta

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain current project and role

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Electrical engg. Technical questions
  • Q2. Estimation of electrical engineering works
  • Ans. 

    Estimating electrical engineering works involves calculating costs, materials, and labor for projects.

    • Break down the project into tasks and estimate the time and materials needed for each task

    • Consider the cost of materials, equipment, and labor when estimating the overall project cost

    • Factor in any additional expenses such as permits, inspections, and overhead costs

    • Use historical data and industry standards to help with...

  • Answered by AI
  • Q3. Measurement of electrical engineering works
  • Ans. 

    Measurement of electrical engineering works involves accurately quantifying various aspects of electrical systems and components.

    • Use of instruments like multimeters, oscilloscopes, and power analyzers to measure voltage, current, resistance, and power

    • Calibration of instruments to ensure accurate readings

    • Testing and troubleshooting circuits to identify faults and ensure proper functioning

    • Recording and documenting measur

  • Answered by AI
  • Q4. Execution electrical site works
Round 3 - Technical 

(1 Question)

  • Q1. Electrical engineering technical questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Interpersonal skills
Round 3 - Group Discussion 

Artificial intelligence

Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech Technical Support Executive interview?
Alldigi Tech interview process usually has 3 rounds. The most common rounds in the Alldigi Tech interview process are Technical and HR.
How to prepare for Alldigi Tech Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alldigi Tech. The most common topics and skills that interviewers at Alldigi Tech expect are Hindi, Kannada, Tamil, Telugu and malayalam.

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Alldigi Tech Technical Support Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Alldigi Tech Technical Support Executive Salary
based on 43 salaries
₹1.2 L/yr - ₹3 L/yr
39% less than the average Technical Support Executive Salary in India
View more details

Alldigi Tech Technical Support Executive Reviews and Ratings

based on 13 reviews

2.1/5

Rating in categories

1.6

Skill development

1.9

Work-life balance

1.7

Salary

1.8

Job security

2.4

Company culture

1.5

Promotions

1.3

Work satisfaction

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