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Air India Interview Questions, Process, and Tips

Updated 1 Mar 2025

Top Air India Interview Questions and Answers

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Air India Interview Experiences

Popular Designations

149 interviews found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed in Jun 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Fist pilot woman?
  • Q2. Fist pilot in India
  • Ans. 

    The first pilot in India was J.R.D. Tata.

    • J.R.D. Tata became the first licensed pilot in India in 1929.

    • He founded India's first commercial airline, Tata Airlines (now Air India), in 1932.

    • Tata played a significant role in the development of civil aviation in India.

    • He was awarded the Bharat Ratna, India's highest civilian award, in 1992.

  • Answered by AI
  • Q3. Total Airline in India
  • Ans. 

    There are approximately 20 airlines operating in India.

    • There are both domestic and international airlines in India.

    • Some of the major airlines in India include Air India, IndiGo, SpiceJet, and Vistara.

    • The number of airlines may vary over time as new airlines enter the market or existing ones cease operations.

  • Answered by AI
  • Q4. Total airports in India
  • Ans. 

    There are a total of 137 airports in India.

    • India has 137 operational airports.

    • These airports are spread across various cities and states in the country.

    • Some of the major airports in India include Indira Gandhi International Airport in Delhi, Chhatrapati Shivaji Maharaj International Airport in Mumbai, and Kempegowda International Airport in Bengaluru.

  • Answered by AI

Airport Ground Staff Interview Questions asked at other Companies

Q1. What are the basic skills customer service (Aviation Field)?/
View answer (6)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Two DSA questions, one SQL question some MCQ's

Round 2 - One-on-one 

(2 Questions)

  • Q1. Complete resume discussion.
  • Q2. Questions related to technologies mentioned in resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Make your resume tailor fit for the role and all the best
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. I am fresher Fot ground staff job airport
  • Q2. Avaisotin hospitalaltiy and travel

Interview Preparation Tips

Interview preparation tips for other job seekers - Ground staff job airport to the hospital and travel

Airport Ground Staff Interview Questions asked at other Companies

Q1. What are the basic skills customer service (Aviation Field)?/
View answer (6)

Analyst Interview Questions & Answers

user image Anonymous

posted on 1 Apr 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Easy questions were asked to check
  • Q2. Sql, power bi, excel easy questions

Interview Preparation Tips

Interview preparation tips for other job seekers - sql , power bi , ms office, power bi easy questions

Analyst Interview Questions asked at other Companies

Q1. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix exponentiation. Since the answer can be very large, return the answer modulo 10^9 + 7. Formula: F(n) = F(n-... read more
View answer (1)

Air India interview questions for popular designations

 Cabin Crew

 (15)

 Airport Ground Staff

 (9)

 Ground Staff

 (7)

 Cabin Attendant

 (5)

 Customer Service Executive

 (5)

 AIR Ticketing Executive

 (3)

 Data Scientist

 (3)

 Security Executive

 (3)

I applied via Company Website and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

This was my first time in the aviation sector I got the invite on the mail I went for the interview they started with GD round there were 10 people in my round the topic we were given was " Is India ready for another pandemic " remember to start with your introduction keep your point crisp and clear and relevant try to speak as much as you can say but in a polite manner and also allow others to speak time limit is of around 10 minutes somehow i cleared this round and one more person cleared this rotfrom.my group and rest all were asked to leave.

Round 3 - HR 

(7 Questions)

  • Q1. The second round was Personal Interview there were two people in the interview panel they asked to tell me about my self my previous job experiences why I want to get into aviation sector what do you know ...
  • Q2. Tell me about yourself
  • Q3. Why did you left the previous company
  • Q4. Why you want to get into aviation sector
  • Q5. What do you know about the job role
  • Q6. How will you handle the customer
  • Ans. 

    I will handle the customer with patience, empathy, and effective communication.

    • Listen actively to the customer's concerns and needs

    • Acknowledge their frustration and apologize for any inconvenience

    • Offer solutions or alternatives to resolve the issue

    • Follow up with the customer to ensure their satisfaction

    • Maintain a positive and professional attitude throughout the interaction

  • Answered by AI
  • Q7. What do you know about Air India
Round 4 - One-on-one 

(3 Questions)

  • Q1. There were three interviewers sitting in the panel seemed to be of top management they asked me to introduce myself asked about my previous company and job role and said thankyou this was the point where I...
  • Q2. Tell something me about yourself
  • Q3. Why did you left your previous organisation

Interview Preparation Tips

Topics to prepare for Air India Customer Support Associate interview:
  • Is India prepared for another pandemic
Interview preparation tips for other job seekers - This was my first interview in the aviation sector I was not expecting much but somehow I managed to clear first two rounds but got rejected in the third round, staying confident , speak fluent English additional language is an advantage speak to the point whatever is asked to you groom yourself well this role was of 5 years contract not sure how much salary they were offering because I tried to find this out but got no clue they said you will get yearly appraisal fo this five years but not promotion will take place and you have to stay in the same position for straight 5 years and after 5 years either your contact will extend or you will be in permanent payroll of the company or will be asked to leave but as it was my first interview in aviation sector I was quite happy even though I was not selected .

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)

Get interview-ready with Top Air India Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past experiences?
  • Q2. Portfolio walkthrough

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and honest

Graphic Designer Interview Questions asked at other Companies

Q1. If assignment goes perfect and you are suitable for the job then only you will be able to face this final round and in this round asking about the expected salary but at the end offers their criteria with fix salary only.
View answer (8)

Jobs at Air India

View all
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Group Discussion 

In the group discussion they are checking communications skills, how confident we are

Round 3 - Bmi 

(5 Questions)

  • Q1. They are checking weight, height, scar , tattoo
  • Q2. They can ask About yourself
  • Q3. Background, about any work experiences
  • Q4. Why you want to be a cabin crew
  • Q5. Why u want to join aviation industry
Round 4 - One-on-one 

(1 Question)

  • Q1. Normal questions about yourself what u mentioned in your resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, don’t be nervous they don’t want to reject u
So just give your best
N best of luck

Cabin Attendant Interview Questions asked at other Companies

Q1. Are cabin crew makes their passenger more welcoming and how to make them feels like more comfortable?
View answer (2)
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. She asking about my current background and how many vendors team I coordinate.

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

air india air transport services ltd . Interview Questions & Answers

user image Anonymous

posted on 24 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

About Global Warming

Round 2 - HR 

(1 Question)

  • Q1. Personal Interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Being experienced for 11 yrs in front office in customer service ,now I m quiet matured to handle each and every customer to meet satisfaction.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Bmi 

(2 Questions)

  • Q1. Height, weight, tattoo & scar
  • Q2. They're very strict about BMI standards
Round 2 - Group Discussion 

Introduction and why do u want to be a Cabin Crew.

Round 3 - HR 

(3 Questions)

  • Q1. What are you doing currently and where are you staying,
  • Ans. 

    I am currently working as a flight attendant for XYZ Airlines and I am staying in a hotel near the airport.

    • Currently working as a flight attendant for XYZ Airlines

    • Staying in a hotel near the airport

    • Ensuring passenger safety and comfort during flights

    • Providing excellent customer service

    • Assisting with boarding, serving meals, and attending to passenger needs

  • Answered by AI
  • Q2. Why vistara airline??
  • Ans. 

    Vistara airline offers exceptional service, modern fleet, and a strong commitment to passenger satisfaction.

    • Vistara airline is known for its exceptional service and hospitality.

    • The airline has a modern fleet of aircraft with state-of-the-art amenities.

    • Vistara has a strong commitment to passenger satisfaction, ensuring a comfortable and enjoyable flying experience.

    • The airline offers a wide range of destinations, both do...

  • Answered by AI
  • Q3. Last company experience
  • Ans. 

    Worked as a cabin attendant for XYZ Airlines for 3 years.

    • Provided exceptional customer service to passengers during flights.

    • Ensured the safety and comfort of passengers throughout the journey.

    • Assisted in emergency situations and followed all safety protocols.

    • Managed in-flight services such as serving meals and beverages.

    • Collaborated with the cabin crew and pilots to maintain a smooth operation.

    • Received positive feedbac...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Smile and be confident while answering.
It's just normal talk, they just want to know your communication skills and fluency in English language. Don't reply in a one word answer. But also don't drag is long... Try to keep everything to the point.

Cabin Attendant Interview Questions asked at other Companies

Q1. Are cabin crew makes their passenger more welcoming and how to make them feels like more comfortable?
View answer (2)

Air India Interview FAQs

How many rounds are there in Air India interview?
Air India interview process usually has 2-3 rounds. The most common rounds in the Air India interview process are One-on-one Round, Resume Shortlist and Group Discussion.
How to prepare for Air India interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Air India. The most common topics and skills that interviewers at Air India expect are Aviation, Java, Customer Service, AWS and Compliance.
What are the top questions asked in Air India interview?

Some of the top questions asked at the Air India interview -

  1. What is the most important thing is airhostess g...read more
  2. Are cabin crew makes their passenger more welcoming and how to make them feels ...read more
  3. How to evaluate regression models? explain r squared and adjusted r squared and...read more
How long is the Air India interview process?

The duration of Air India interview process can vary, but typically it takes about less than 2 weeks to complete.

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Air India Interview Process

based on 155 interviews

Interview experience

4
  
Good
View more

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Air India Reviews and Ratings

based on 1.3k reviews

3.7/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.5

Salary

3.7

Job security

3.4

Company culture

3.2

Promotions

3.4

Work satisfaction

Explore 1.3k Reviews and Ratings
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