Air India Interview Questions, Process, and Tips

Q1. Achievement in pervious company
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Q2. Overall experience
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Q3. Flow process & prosizer
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Hackathon First Round

Q1. Diff between abstraction and encapsulation
Ans. 
Abstraction focuses on hiding unnecessary details, while encapsulation bundles data and methods together.
• Abstraction is about providing a simplified view of an object or system.

• Encapsulation is about bundling data and methods within a class or object.

• Abstraction hides unnecessary details, while encapsulation protects data from direct access.

• Abstraction allows users to interact with complex systems using simpler interfa...read more
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Q2. Can we add object base class as key in hash map
Ans. 
Yes, we can add an object base class as a key in a hash map.
• In Java, any object can be used as a key in a HashMap as long as it overrides the equals() and hashCode() methods.

• The object's hashCode() method is used to determine the bucket where the key-value pair will be stored.

• The equals() method is used to compare keys for equality.

• If two keys are equal according to the equals() method, their corresponding values will
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Q3. Diff between @Controller and @RestController
Ans. 
The @Controller annotation is used to define a controller class in Spring MVC, while the @RestController annotation is used to define a RESTful controller class.
• The @Controller annotation is used for traditional MVC applications, where the response can be a view or a JSON/XML response.

• The @RestController annotation is used for building RESTful web services, where the response is always in JSON/XML format.

• The @RestContr...read more
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Q4. Java 8 code to get a list of Strings with "s" from list of names
Ans. 
Java 8 code to filter a list of names and get a new list of strings containing names with 's'.
• Use Java 8 Stream API to filter the list of names

• Use the filter() method to check if each name contains 's'

• Collect the filtered names into a new list using the collect() method
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Q1. What was the most memorable day of your life explain it ?
Ans. 
The day I graduated from college was the most memorable day of my life.
• Graduating after years of hard work and dedication

• Celebrating with family and friends

• Feeling a sense of accomplishment and pride

• Looking forward to new opportunities and adventures
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Q2. How you are pursuing your graduation?
Ans. 
I am pursuing my graduation in Business Administration from XYZ University.
• Currently enrolled in a Bachelor's program in Business Administration

• Attending classes regularly and completing assignments on time

• Maintaining a good GPA and actively participating in extracurricular activities

• Planning to specialize in Marketing or Finance

• Expected to graduate in 2023
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Q1. General questions
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Q2. Vercent 2 times
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Q1. Tell me about yourself
Ans. 
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle difficult customers and resolve conflicts

• Proficient in using CRM software and multitasking

• Received multiple awards for outstanding customer service
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Q2. Why you want this job
Ans. 
I am passionate about providing excellent customer service and enjoy helping others.
• I have a strong background in customer service and enjoy interacting with people.

• I thrive in fast-paced environments and enjoy problem-solving.

• I am dedicated to ensuring customer satisfaction and building positive relationships.

• I believe this job aligns with my skills and interests, allowing me to excel in a customer service role.
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Q1. Airline network case study. It was a good round and I enjoyed it. The interviewer has been working in Air India since many years. He was helpful during the interview and made me comfortable.
Ans. I answered the case study with my previous experience in aviation. It was about Origin and Destination points in a flight route and also about solving low seat factor issues. This position was in Commercial Planning and Performance department and I appreciate the support shown by the interviewer.
Answered by abc12
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Q1. Round 2 by another manager.(ex- Indigo).....how do you manage your expenses? i know you are desperate for a job!! when did you complete your schooling? how did you pay your university fees? father bhi reti...read more
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Q1. Why would you want to be a cabin crew
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Q2. Tell me about yourself
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Q3. Tell me about your bestfriend
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Q4. Tell me about your Personal life
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