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I applied via Company Website and was interviewed in Oct 2022. There were 4 interview rounds.
This was my first time in the aviation sector I got the invite on the mail I went for the interview they started with GD round there were 10 people in my round the topic we were given was " Is India ready for another pandemic " remember to start with your introduction keep your point crisp and clear and relevant try to speak as much as you can say but in a polite manner and also allow others to speak time limit is of around 10 minutes somehow i cleared this round and one more person cleared this rotfrom.my group and rest all were asked to leave.
I will handle the customer with patience, empathy, and effective communication.
Listen actively to the customer's concerns and needs
Acknowledge their frustration and apologize for any inconvenience
Offer solutions or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
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posted on 12 Jul 2024
Prime minister and Chief Minister
Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.
Fluent in Hindi language
Able to communicate effectively in both English and Hindi
Can assist Hindi-speaking customers with their queries and concerns
AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.
AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.
The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.
AISATS is known for its efficient and reliable services in the aviation industry.
The com...
posted on 2 Jun 2024
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
posted on 13 Mar 2024
I was interviewed in Feb 2024.
Great need to work on the way to understand the situation of the pattern
India market is diverse and rapidly growing, offering great opportunities for customer service executives.
India has a large and diverse customer base with varying needs and preferences.
Rapidly growing economy leading to increased demand for customer service across industries.
Cultural nuances and regional differences require tailored customer service strategies.
Emerging technologies and digitalization are transforming c...
posted on 11 Apr 2023
I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.
We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.
posted on 20 Apr 2023
I applied via Newspaper Ad and was interviewed in Oct 2022. There were 3 interview rounds.
Any topic need to speak continuously 40 sec.
posted on 8 Feb 2025
I was interviewed in Jan 2025.
Our company has shown steady growth over the past three years.
Increased revenue by 15% each year
Expanded our customer base by 20%
Introduced new products and services to meet customer demands
posted on 13 Dec 2023
I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.
What is customer service
Aviation is the operation and study of aircraft and the design, development, production, and use of aircraft.
Aviation involves the operation and management of aircraft.
It includes the study of various aspects of aircraft, such as aerodynamics, navigation, and maintenance.
Aviation encompasses the design, development, and production of aircraft.
It also involves the use of aircraft for transportation, military purposes, a...
To handle an angry passenger, I would remain calm, actively listen, empathize, apologize, offer a solution, and follow up.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their frustration
Apologize sincerely for any inconvenience caused
Offer a solution or alternative options
Follow up to ensure their satisfaction
Aviation security refers to the measures and procedures implemented to ensure the safety and protection of passengers, crew, and aircraft in the aviation industry.
Aviation security involves various protocols and regulations to prevent acts of unlawful interference, such as terrorism, hijacking, and sabotage.
It includes screening passengers and their baggage for prohibited items, conducting thorough security checks at a...
posted on 13 Oct 2023
I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.
There was 4 exam related airline functions n opration
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