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Accenture Technical Support Associate Interview Questions and Answers
Accenture Technical Support Associate Interview Experiences
2 interviews found
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a Technical Support Associate with experience in troubleshooting software and hardware issues.
Experienced in providing technical support to customers via phone, email, and chat
Proficient in diagnosing and resolving software and hardware problems
Skilled in explaining technical concepts to non-technical users
Familiar with various operating systems and software applications
Strong problem-solving and communication ski...
- Q2. Why do you want to work with Accenture?
- Ans.
I want to work with Accenture because of their reputation for innovation and global impact.
Accenture is known for its cutting-edge technology solutions.
They have a strong global presence and work with top companies across industries.
Accenture offers diverse career opportunities and continuous learning and development programs.
Their focus on sustainability and corporate social responsibility aligns with my values.
I appr...
(2 Questions)
- Q1. What is Raid 0 and Raid 5?
- Ans.
Raid 0 and Raid 5 are two types of RAID (Redundant Array of Independent Disks) configurations used for data storage.
Raid 0 stripes data across multiple disks for faster read/write speeds but has no redundancy.
Raid 5 uses parity data to provide redundancy and fault tolerance, but has slower write speeds.
Raid 0 is best for applications that require high performance, such as video editing.
Raid 5 is best for applications t...
- Q2. Outlook related issues Troubleshooting.
Interview Preparation Tips
- Technical Troubleshooting
(1 Question)
- Q1. About Application development in service now
Interview Preparation Tips
Interview questions from similar companies
Selected
I applied via Campus Placement and was interviewed before Oct 2023. There were 3 interview rounds.
Aptitude test is very difficult and mostly asking coding related questions
(2 Questions)
- Q1. Tell me about yourself
- Q2. Object oriented programming
(2 Questions)
- Q1. Strength and weakness
- Q2. Are you willing to work in rotational shift and ready to reallocate
- Ans.
Yes, I am willing to work in rotational shifts and ready to reallocate.
I am flexible and adaptable to different work schedules.
I understand the importance of being available when needed.
I have previous experience working in rotational shifts.
I am open to relocating for the right opportunity.
Interview Preparation Tips
- Programming
- Communication Skills
Selected
I applied via Naukri.com and was interviewed before May 2023. There were 4 interview rounds.
Topic- Mumbai , time - 2min
(1 Question)
- Q1. Command to get ip address how to change wallpaper on windows
- Ans.
To get IP address, use 'ipconfig' command. To change wallpaper on Windows, right-click on desktop, select 'Personalize', then choose a new wallpaper.
To get IP address, open Command Prompt and type 'ipconfig'
To change wallpaper on Windows, right-click on desktop
Select 'Personalize' from the menu
Choose a new wallpaper from the options
(1 Question)
- Q1. Test my english and sounds of pronunciation
(1 Question)
- Q1. About self , salary discussion , location details
Skills evaluated in this interview
Sohail Aqtar
I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Listen and speak kind of questions.
- Q2. Read and speak kind of questions.
- Q3. English grammar questions
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a Technical Support Associate with experience in troubleshooting software and hardware issues.
Experienced in providing technical assistance to customers via phone, email, and chat
Proficient in diagnosing and resolving software and hardware problems
Skilled in explaining technical concepts to non-technical individuals
Familiar with various operating systems and software applications
Strong problem-solving and communic
- Q2. Questions based on your answers
- Q3. Why you have choosen genpact for your career
- Ans.
I have chosen Genpact for my career because of its reputation as a leading global company in the field of technical support.
Genpact has a strong track record of providing excellent technical support services to clients worldwide.
The company offers a wide range of opportunities for career growth and development.
Genpact has a collaborative and inclusive work culture that values teamwork and innovation.
The company provide...
Interview Preparation Tips
Technical Support Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 5 Jun 2021
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. About computer hardwares and softwares
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Advance advanced troubleshooting for printer, laptop , Desktop, and all network device's.
- Ans.
Advanced troubleshooting for printers, laptops, desktops, and network devices.
Start by identifying the issue and gathering information about the device and its configuration.
Check for any error messages or warning signs.
Verify that the device is properly connected to the network and has the correct settings.
Try restarting the device or resetting it to its default settings.
Check for any software or driver updates that m...
Skills evaluated in this interview
I applied via LinkedIn and was interviewed in May 2022. There were 4 interview rounds.
An aptitude a form of psychometric assessment ,used to measure an individual natural strengths in a given area. It differs from a knowledge based test in that it does not require familiarity with a particular subject.
You can test your coding typing speed in JavaScript,Phyton,C, assembly by 16-bit x86, Machine code, and Java inspiration coding speed
(2 Questions)
- Q1. What about this company ?
- Q2. What about your aim ?
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.
60 min mcq test round online
(1 Question)
- Q1. Java core advance
I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.
Interview Preparation Tips
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Accenture Technical Support Associate Reviews and Ratings
based on 23 reviews
Rating in categories
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