Accenture Technical Support Associate Interview Questions and Answers

Aptitude test is very difficult and mostly asking coding related questions

Q1. Tell me about yourself
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Q2. Object oriented programming
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Q1. Strength and weakness
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Q2. Are you willing to work in rotational shift and ready to reallocate
Ans. 
Yes, I am willing to work in rotational shifts and ready to reallocate.
• I am flexible and adaptable to different work schedules.

• I understand the importance of being available when needed.

• I have previous experience working in rotational shifts.

• I am open to relocating for the right opportunity.
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Topic- Mumbai , time - 2min

Q1. Command to get ip address how to change wallpaper on windows
Ans. 
To get IP address, use 'ipconfig' command. To change wallpaper on Windows, right-click on desktop, select 'Personalize', then choose a new wallpaper.
• To get IP address, open Command Prompt and type 'ipconfig'

• To change wallpaper on Windows, right-click on desktop

• Select 'Personalize' from the menu

• Choose a new wallpaper from the options
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Q1. Test my english and sounds of pronunciation
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Q1. About self , salary discussion , location details
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Q1. Listen and speak kind of questions.
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Q2. Read and speak kind of questions.
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Q3. English grammar questions
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Q1. Tell me about yourself
Ans. 
I am a Technical Support Associate with experience in troubleshooting software and hardware issues.
• Experienced in providing technical assistance to customers via phone, email, and chat

• Proficient in diagnosing and resolving software and hardware problems

• Skilled in explaining technical concepts to non-technical individuals

• Familiar with various operating systems and software applications

• Strong problem-solving and communic
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Q2. Questions based on your answers
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Q3. Why you have choosen genpact for your career
Ans. 
I have chosen Genpact for my career because of its reputation as a leading global company in the field of technical support.
• Genpact has a strong track record of providing excellent technical support services to clients worldwide.

• The company offers a wide range of opportunities for career growth and development.

• Genpact has a collaborative and inclusive work culture that values teamwork and innovation.

• The company provide...read more
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Topic is given to speak for

Q1. Networking questions related to specific terms
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Q2. Concept of network topology
Ans. 
Network topology refers to the layout of a computer network and how different devices are connected.
• Network topology can be classified into different types such as bus, star, ring, mesh, and hybrid.

• Bus topology uses a single cable to connect all devices in a linear fashion.

• Star topology has all devices connected to a central hub or switch.

• Ring topology connects devices in a circular manner where each device is connecte...read more
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An aptitude a form of psychometric assessment ,used to measure an individual natural strengths in a given area. It differs from a knowledge based test in that it does not require familiarity with a particular subject.

You can test your coding typing speed in JavaScript,Phyton,C, assembly by 16-bit x86, Machine code, and Java inspiration coding speed

Q1. What about this company ?
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Q2. What about your aim ?
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60 min mcq test round online

Q1. Java core advance
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