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Genpact Technical Support Associate Interview Questions and Answers

Updated 14 May 2022

2 interviews found

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I applied via Naukri.com and was interviewed in Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Voice assessment test Round (3 Questions)

  • Q1. Listen and speak kind of questions.
  • Q2. Read and speak kind of questions.
  • Q3. English grammar questions
3

HR Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Questions based on your answers
  • Q3. Why you have choosen genpact for your career

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and attend with interview with confidence that i will secure this job today.

I applied via Naukri.com and was interviewed in Sep 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be interactive, and active responding

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

4 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Basic questions just to check communication.
  • Q2. Sometimes may ask to write about the given topic in paper.
2

Technical Round (3 Questions)

  • Q1. Why Tech Mahindra?
  • Q2. Why chose this role?
  • Q3. Maybe some technical questions like what is internet, wifi, or related to process they are selecting.
3

Typing Test Round (1 Question)

  • Q1. Very easy need to type 35 wpm with 85% accuracy and they give many attempts, very easy
4

Chat simulation Round (1 Question)

  • Q1. Easy but 3 attempts will be given to clear it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and if you clear ops round (2nd round) enough rest 2 are very easy and all who cleared ops will get job.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. About Application development in service now

Interview Preparation Tips

Interview preparation tips for other job seekers - I interviewed for service now support role. Be perfect although your knowledge is restricted to small but the interviewer will go in depth
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed before Oct 2023.

3 Interview Rounds

1

Aptitude Test Round

Aptitude test is very difficult and mostly asking coding related questions

2

Technical Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Object oriented programming
3

HR Round (2 Questions)

  • Q1. Strength and weakness
  • Q2. Are you willing to work in rotational shift and ready to reallocate

Interview Preparation Tips

Topics to prepare for TCS Technical Support Associate interview:
  • Programming
  • Communication Skills
Interview preparation tips for other job seekers - Even if you don't know the answer just be honest ,but please keep a positive attitude
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before May 2023.

4 Interview Rounds

1

Group Discussion Round

Topic- Mumbai , time - 2min

2

Technical Round (1 Question)

  • Q1. Command to get ip address how to change wallpaper on windows
3

Voice test Round (1 Question)

  • Q1. Test my english and sounds of pronunciation
4

HR Round (1 Question)

  • Q1. About self , salary discussion , location details

Skills evaluated in this interview

Interview Questions

  • Q1. Advance advanced troubleshooting for printer, laptop , Desktop, and all network device's. View Answers (1)

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Topic is given to speak for

2

Technical Round (2 Questions)

  • Q1. Networking questions related to specific terms
  • Q2. Concept of network topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Good should apply

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jan 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do you want to work with Accenture?
2

Technical Round (2 Questions)

  • Q1. What is Raid 0 and Raid 5?
  • Q2. Outlook related issues Troubleshooting.

Interview Preparation Tips

Topics to prepare for Accenture Technical Support Associate interview:
  • Technical Troubleshooting
Interview preparation tips for other job seekers - Just prepare well and you will clear the rounds easily

I applied via LinkedIn and was interviewed in May 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

An aptitude a form of psychometric assessment ,used to measure an individual natural strengths in a given area. It differs from a knowledge based test in that it does not require familiarity with a particular subject.

3

Coding Test Round

You can test your coding typing speed in JavaScript,Phyton,C, assembly by 16-bit x86, Machine code, and Java inspiration coding speed

4

Technical Round (2 Questions)

  • Q1. What about this company ?
  • Q2. What about your aim ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep careful conversation about yourself and about this company

Genpact Interview FAQs

How many rounds are there in Genpact Technical Support Associate interview?
Genpact interview process usually has 2-3 rounds. The most common rounds in the Genpact interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Genpact Technical Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are Technical Support, Customer Focus, Desktop Administration, Desktop Support and IT Helpdesk.
What are the top questions asked in Genpact Technical Support Associate interview?

Some of the top questions asked at the Genpact Technical Support Associate interview -

  1. Listen and speak kind of questio...read more
  2. Read and speak kind of questio...read more
  3. English grammar questi...read more

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Genpact Technical Support Associate Salary
based on 74 salaries
₹1.1 L/yr - ₹5 L/yr
10% less than the average Technical Support Associate Salary in India
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Genpact Technical Support Associate Reviews and Ratings

based on 6 reviews

3.9/5

Rating in categories

3.7

Skill development

4.0

Work-Life balance

3.2

Salary & Benefits

4.0

Job Security

3.8

Company culture

3.6

Promotions/Appraisal

3.6

Work Satisfaction

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