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Accenture Voice Process Executive Interview Questions and Answers
Accenture Voice Process Executive Interview Experiences
4 interviews found
kapil pandey
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Sentence construction, Repeat the sentences
- Q2. Storytelling, Basic questions
Interview Preparation Tips
Anonymous
(2 Questions)
- Q1. Tell me about yourself
- Q2. Say something about social media
(1 Question)
- Q1. About your favourite colour
(2 Questions)
- Q1. Tell me About yourself
- Q2. How can you solve customer problem
- Ans.
To solve customer problems, I actively listen to their concerns, empathize with their situation, and provide effective solutions.
Active listening: I attentively listen to the customer's problem to fully understand their concerns.
Empathy: I put myself in the customer's shoes to understand their emotions and frustrations.
Effective communication: I communicate clearly and concisely to provide solutions that address the cu...
shankar narayan
(2 Questions)
- Q1. Why do you want to join the org
- Q2. Where do you see yourself in 5 years
What people are saying about Accenture
I applied via Job Fair and was interviewed in Jan 2022. There were 2 interview rounds.
Interview Preparation Tips
Accenture interview questions for designations
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I applied via Walk-in and was interviewed before Nov 2021. There was 1 interview round.
(4 Questions)
- Q1. My self , Previous work knowledge, Salary expectations.
- Q2. Why you left last organisation?
- Q3. What is your salary expectations ?
- Q4. Where do you live at ?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you handle an angry customer on call?
- Ans.
I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and professional throughout the call.
Listen actively to the customer's concerns and let them vent.
Empathize with the customer and acknowledge their frustration.
Apologize for the inconvenience caused and take responsibility.
Offer solutions to resolve the issue and ask for their input.
Follow up with the customer to ensure the...
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
(2 Questions)
- Q1. Basic questions on testing.
- Q2. Write sample code on some basic queries supplied during interview.
- Ans.
Sample code for basic queries
Use SELECT statement to retrieve data from a table
Use WHERE clause to filter data based on conditions
Use ORDER BY clause to sort data in ascending or descending order
Use GROUP BY clause to group data based on a column
Use JOIN clause to combine data from multiple tables
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.
(1 Question)
- Q1. Introduction confirmation about the interview schedule.
(2 Questions)
- Q1. Go through your resume
- Q2. Testing core knowledge on applied domine.
(1 Question)
- Q1. About the salary negotiation.
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is the difference between System drive and Boot drive
- Ans.
System drive and Boot drive are different in terms of their functionality and purpose.
System drive contains the operating system files and other system-related files.
Boot drive is the drive from which the computer boots up.
System drive can be different from the Boot drive.
For example, in a dual-boot system, each operating system may have its own system and boot drives.
- Q2. Azure does It support AD LDAP?
- Ans.
Yes, Azure supports AD LDAP.
Azure Active Directory Domain Services provides LDAP support
Allows applications to authenticate and authorize users
Can be used to manage on-premises AD from Azure
Supports LDAPS (LDAP over SSL/TLS) for secure communication
- Q3. Azure does not support LDAP in MS Azure.The workaround is to setup Azure AD Domain services.Setup Security groups in Indentity and Accounts Management , then configure to LDAP connect.
- Ans.
Azure does not support LDAP. Workaround is to setup Azure AD Domain services and configure LDAP connect.
Azure AD Domain services can be used as a workaround for LDAP.
Security groups can be set up in Identity and Accounts Management.
LDAP connect can be configured after setting up Azure AD Domain services.
Azure AD Domain services provides managed domain services such as domain join, group policy, LDAP, and Kerberos/NTLM ...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About previous experience, why did I leave the job.
- Q2. The exact reasons I have provided along with the experience.
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Accenture Voice Process Executive Interview Process
based on 3 interviews
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