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Accenture Customer Support Associate Interview Questions, Process, and Tips for Experienced
Updated
18 Dec 2024
Top Accenture Customer Support Associate Interview Questions and Answers for Experienced
- Q1. What basic troubleshooting will you try if you are facing issues with cellular connectivity on your phone?
- Q2. What is safe made available in Android devices, how does it work?
- Q3. What is the latest Android OS available in the market?
4 Accenture Customer Support Associate Interview Experiences for Experienced
21 questions found
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Popular
Anonymous
Interview experience
Poor
Difficulty level
Easy
Duration
4-6 weeks
Result
Selected
I applied via Company Website and was interviewed before Dec 2023.
3 Interview Rounds
1
Aptitude Test Round
They just asked me a few questions and I had to answer them within a time period.
2
One-on-one Round (4 Questions)
- Q1. Wanted to know about the employee (me). Add Answer
- Q2. What I studied. Add Answer
- Q3. Where all I worked before. View Answers (1)
- Q4. What are my hobbies and interests. View Answers (1)
3
HR Round (1 Question)
- Q1. Perks and benefits along with Salary (amount in INR) to work for the company. Add Answer
Interview Preparation Tips
Topics to prepare for Accenture Customer Support Associate interview:
- Human psychology
- Negotiation Skills
- Salary Negotiation
- Soft Skills Training
- Hard skills
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (7 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. What do you know about customer service? View Answers (1)
- Q3. Why do you want to get into customer support? Add Answer
- Q4. Speak about latest smartphone devices available in the market View Answers (1)
- Q5. What basic troubleshooting will you try if you are facing issues with cellular connectivity on your phone? View Answers (2)
- Q6. What is safe made available in Android devices, how does it work? View Answers (2)
- Q7. What is the latest Android OS available in the market? View Answers (2)
3
Technical Round (1 Question)
- Q1. Read through the Job Description and make yourself familiar with all the topics mentioned in there. Add Answer
4
HR Round (3 Questions)
- Q1. How soon can you join? Add Answer
- Q2. Why did you leave your previous organization? Add Answer
- Q3. Are you ready to work in shifts? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Have clear understanding about the job role, ask questions about the payroll.
Skills evaluated in this interview
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via campus placement at KIIT University, Bhuvaneshwar and was interviewed before Nov 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
60 hours and 30 questions Aptitude, Quantitative and Verbal
3
Technical Round (4 Questions)
- Q1. In Technical Round questions were asked about Python , Java Add Answer
- Q2. Calculate the sum of two numbers View Answers (1)
- Q3. Check even or odd Add Answer
- Q4. Project related questions which i created in my Final year Add Answer
4
HR Round (1 Question)
- Q1. Where do you see yourself in 5 years? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - become confident and through on you technical questions.
What people are saying about Accenture
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a quality engineering team lead
4d
Which is better to join?
Boston Consulting Group
0%
Worldpay
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6 participants
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expiring in 2w
Got a question about Accenture?
Ask anonymously on communities.
I applied via Recruitment Consulltant and was interviewed in Jun 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Group Discussion Round
Asked me about my self and degree and my favorites place to visit
Interview Preparation Tips
Interview preparation tips for other job seekers - Always confident related with your answers and give your best to achieve the job.
Accenture interview questions for designations
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Which colour do you like and why? Add Answer
- Q2. Why did you left previous job? Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. General question Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Company Website and was interviewed in Nov 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about yourself and how much is your CTC Add Answer
Interview Questions
- Q1. Actually I was given one topic for that I had to speak for 2 minutes
Add Answer
- Q2. One of the most important question every interviewer asked that is... why should I hire you??
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - To crack any interview I belive that you should be confident first rather than feel nervous and try to prepare urself in your lacking areas so that chance of selection
in any interview will increase
in any interview will increase
I applied via Walk-in
3 Interview Rounds
Interview Questions
- Q1. Self introduction
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
I applied via Naukri.com and was interviewed before Jul 2020.
3 Interview Rounds
Interview Questions
- Q1. About the process u wants to know .basic qualifications like
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be cool and be a active listner and reply with confidence .
Accenture Interview FAQs
How many rounds are there in Accenture Customer Support Associate interview for experienced candidates?
Accenture interview process for experienced candidates usually has 3-4 rounds. The most common rounds in the Accenture interview process for experienced candidates are HR, Resume Shortlist and Aptitude Test.
How to prepare for Accenture Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are Customer Service, customer support, Customer Retention, voice process and outbound process.
What are the top questions asked in Accenture Customer Support Associate interview for experienced candidates?
Some of the top questions asked at the Accenture Customer Support Associate interview for experienced candidates -
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People are getting interviews through
based on 3 Accenture interviews
Company Website
Campus Placement
33%
33%
34% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Support Associate Interview Questions from Similar Companies
Fast track your campus placements
48%
more
than the average Customer Support Associate Salary in India
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Accenture Customer Support Associate Reviews and Ratings
based on 30 reviews
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