Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by TCS Team. If you also belong to the team, you can get access from here

TCS Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 84.4k Reviews

Filter interviews by

TCS Customer Support Associate Interview Questions and Answers

Updated 22 Jun 2024

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. General question

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.

2

HR Round (5 Questions)

  • Q1. What is ir strength s
  • Q2. Tell me about ur life
  • Q3. What kind of role do u want
  • Q4. What is ur qualification
  • Q5. Are you intrested ratational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Dec 2023.

3 Interview Rounds

1

Aptitude Test Round

They just asked me a few questions and I had to answer them within a time period.

2

One-on-one Round (4 Questions)

  • Q1. Wanted to know about the employee (me).
  • Q2. What I studied.
  • Q3. Where all I worked before.
  • Q4. What are my hobbies and interests.
3

HR Round (1 Question)

  • Q1. Perks and benefits along with Salary (amount in INR) to work for the company.

Interview Preparation Tips

Topics to prepare for Accenture Customer Support Associate interview:
  • Human psychology
  • Negotiation Skills
  • Salary Negotiation
  • Soft Skills Training
  • Hard skills
Interview preparation tips for other job seekers - Don’t just join a company by its name and fame from the past. Do your research and then give interviews. Also if selected then know your wants and demands and do not hesitate to ask questions frequently. Be careful in the smart negotiations round with the hr as they always start an offer form the minimum amount possible. You can always negotiate your way up and be clear with your finances.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Which colour do you like and why?
  • Q2. Why did you left previous job?

Customer Support Associate Interview Questions

Genpact user image Anunaya Parankusham

posted on 25 Jul 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Women empowerment, Covid19 impact

2

One-on-one Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. What do you know about the company

I applied via Campus Placement and was interviewed in Oct 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yours self
  • Q2. My name is Anusha Manneti.I compleated my BSC graduate in Krishnaveni degree college.

Interview Preparation Tips

Topics to prepare for Infosys Customer Support Associate interview:
  • Java
  • Operations
  • Printing
  • Storing
  • Print the data
  • Store the data
Interview preparation tips for other job seekers - I am a fresher sir/madam . I am very interested to learning of new thing.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed before Jun 2023.

3 Interview Rounds

1

Group Discussion Round

They let us pick a topic and speak. To check our fluency and confidence in public speaking.

2

Aptitude Test Round

Basic technical and logical reasoning questions were asked

3

One-on-one Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. What are your goals for the next 5 years
  • Q3. Scenario based question on customer support domain

I applied via Company Website and was interviewed in Sep 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm completed my graduation with B.com (computers) and please take my interview I will try to do my best
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. What's your strength?
  • Q2. What's your weakness?
2

Aptitude Test Round

Average, percentage calculation

3

HR Round (3 Questions)

  • Q1. Introduce about yourself?
  • Q2. Why you are joining this organisation?
  • Q3. What's your versant test score?
4

HR Round (2 Questions)

  • Q1. Why you are switching your field?
  • Q2. Are you sure you want to join this organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Versant test is best test to check communication
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Apr 2024.

3 Interview Rounds

1

Assignment Round

Assignment was good and I really build my confidence by attending the test

2

Still didn't taken Round (2 Questions)

  • Q1. Introduction hobbies and interests
  • Q2. Likes and dislikes about your city
3

Didn't taken Round (4 Questions)

  • Q1. Still they didn't taken
  • Q2. They haven't taken
  • Q3. Not conducted the 3rd round
  • Q4. Waiting for the 3rd round

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best interest an interview.Thank you!

TCS Interview FAQs

How many rounds are there in TCS Customer Support Associate interview?
TCS interview process usually has 1 rounds. The most common rounds in the TCS interview process are HR.

Tell us how to improve this page.

TCS Customer Support Associate Salary
based on 27 salaries
₹1.9 L/yr - ₹4 L/yr
5% more than the average Customer Support Associate Salary in India
View more details

TCS Customer Support Associate Reviews and Ratings

based on 5 reviews

4.1/5

Rating in categories

3.1

Skill development

3.0

Work-Life balance

2.7

Salary & Benefits

4.6

Job Security

3.0

Company culture

2.8

Promotions/Appraisal

2.8

Work Satisfaction

Explore 5 Reviews and Ratings
System Engineer
1.1L salaries
unlock blur

₹1 L/yr - ₹9 L/yr

IT Analyst
68.3k salaries
unlock blur

₹5.1 L/yr - ₹15.8 L/yr

AST Consultant
50.9k salaries
unlock blur

₹8 L/yr - ₹25 L/yr

Assistant System Engineer
31.4k salaries
unlock blur

₹2.2 L/yr - ₹5.7 L/yr

Associate Consultant
28.4k salaries
unlock blur

₹8.9 L/yr - ₹31.6 L/yr

Explore more salaries
Compare TCS with

Amazon

4.1
Compare

Wipro

3.7
Compare

Infosys

3.7
Compare

Accenture

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview