Infosys Customer Support Associate Interview Questions and Answers

Q1. Tell me about yourself.
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Women empowerment, Covid19 impact

Q1. Introduce yourself
Ans. 
I am a dedicated and experienced customer support associate with a passion for helping customers resolve their issues.
• Experienced in handling customer inquiries and providing solutions

• Skilled in using CRM systems to track customer interactions

• Strong communication and problem-solving skills

• Ability to remain calm and professional in high-pressure situations
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Q2. What do you know about the company
Ans. 
Company is a leading provider of customer support solutions.
• Company offers 24/7 customer support services

• Company has a strong focus on customer satisfaction

• Company uses advanced technology to streamline customer support processes
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Assignment was good and I really build my confidence by attending the test

Q1. Introduction hobbies and interests
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Q2. Likes and dislikes about your city
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Q1. Still they didn't taken
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Q2. They haven't taken
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Q3. Not conducted the 3rd round
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Q4. Waiting for the 3rd round
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Q1. Tell me about your self
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Q2. General question
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They let us pick a topic and speak. To check our fluency and confidence in public speaking.

Basic technical and logical reasoning questions were asked

Q1. Introduce yourself
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Q2. What are your goals for the next 5 years
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Q3. Scenario based question on customer support domain
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Q1. Tell me about yourself and how much is your CTC
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