Upload Button Icon Add office photos

Accenture

Compare button icon Compare button icon Compare

Filter interviews by

Accenture Customer Service Executive Interview Questions and Answers for Freshers

Updated 15 Mar 2025

Accenture Customer Service Executive Interview Experiences for Freshers

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why select this company
  • Ans. 

    I selected this company because of its strong reputation, commitment to customer satisfaction, and opportunities for growth.

    • The company has a proven track record of providing excellent customer service.

    • They prioritize customer satisfaction and go above and beyond to meet their needs.

    • There are ample opportunities for career advancement and professional development.

    • The company values its employees and fosters a positive ...

  • Answered by AI
  • Q2. Any way iam not select this company so your wish
  • Q3. Tamil tha therium
  • Q4. Faincial problem

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam just fresher so no advice
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About your self
  • Q2. About the experience

Customer Service Executive Interview Questions Asked at Other Companies for Fresher

Q1. What do you know about gold loans and How will you identify wheth ... read more
Q2. Can you rearrange the sentences on basic given parts of sentences ... read more
asked in iEnergizer
Q3. What is difference between Goal and Dream?.
Q4. Can you repeat paragraph you hear in brief?
Q5. How will you handle a irritated customer?

Customer Service Executive Jobs at Accenture

View all

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Q2. Why you want to join tech Mahindra
  • Q3. What's your memorable day of your life

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to prepare about yourself and prepared about your desire

Interview Questionnaire 

1 Question

  • Q1. What is wipro

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself?
  • Q2. Previous company experience
  • Q3. What you know about e commerce
  • Ans. 

    E-commerce refers to buying and selling goods and services online.

    • E-commerce has revolutionized the way people shop and do business.

    • It allows customers to shop from the comfort of their homes and businesses to reach a wider audience.

    • Popular e-commerce websites include Amazon, eBay, and Alibaba.

    • E-commerce transactions can be done through various payment methods such as credit cards, PayPal, and mobile wallets.

    • E-commerce...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - HR was good. HR was very much supportive

I applied via Naukri.com and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Case study

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to get good communication skills

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself.
  • Q2. Regarding previous Organization.
  • Q3. Why did you left previous Organization.
  • Q4. What was your role in previous Organization.
  • Q5. Detail Explanation regarding previous Organization Process.
  • Ans. 

    Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

    • Conducted a thorough analysis of existing processes and identified areas for improvement

    • Developed and implemented a new system for tracking and resolving customer issues

    • Trained customer service team on new process and provided ongoing support

    • Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

  • Answered by AI
  • Q6. Regarding Hobby
  • Q7. Job stability
  • Q8. And what you think about TCS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self ???

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the interview without fear .
Be confident

Accenture Interview FAQs

How many rounds are there in Accenture Customer Service Executive interview for freshers?
Accenture interview process for freshers usually has 1-2 rounds. The most common rounds in the Accenture interview process for freshers are One-on-one Round and Resume Shortlist.
How to prepare for Accenture Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are Communication Skills, Customer Service and customer support.
What are the top questions asked in Accenture Customer Service Executive interview for freshers?

Some of the top questions asked at the Accenture Customer Service Executive interview for freshers -

  1. Write an Essay on the given topic. Max 150 wo...read more
  2. Any way iam not select this company so your w...read more
  3. Basic resume QnA and background deta...read more
How long is the Accenture Customer Service Executive interview process?

The duration of Accenture Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Accenture Customer Service Executive Interview Process for Freshers

based on 2 interviews

Interview experience

4.5
  
Good
View more
Accenture Customer Service Executive Salary
based on 808 salaries
₹1.2 L/yr - ₹7.5 L/yr
61% more than the average Customer Service Executive Salary in India
View more details

Accenture Customer Service Executive Reviews and Ratings

based on 110 reviews

3.6/5

Rating in categories

3.5

Skill development

3.2

Work-life balance

3.8

Salary

3.4

Job security

3.6

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 110 Reviews and Ratings
Customer Service Executive (WFH/WFO)

Kolkata,

Chandigarh

+7

0-5 Yrs

₹ 2.25-4.5 LPA

Customer Service Executive | Up To 39K | English Required Apply Now

Kolkata,

Chandigarh

+7

0-5 Yrs

₹ 2.25-4 LPA

Explore more jobs
Application Development Analyst
39k salaries
unlock blur

₹3 L/yr - ₹12 L/yr

Application Development - Senior Analyst
27.4k salaries
unlock blur

₹7 L/yr - ₹20.2 L/yr

Team Lead
24.9k salaries
unlock blur

₹7.2 L/yr - ₹25.9 L/yr

Senior Software Engineer
18.2k salaries
unlock blur

₹6 L/yr - ₹20 L/yr

Senior Analyst
17.9k salaries
unlock blur

₹5.5 L/yr - ₹21.3 L/yr

Explore more salaries
Compare Accenture with

TCS

3.7
Compare

Cognizant

3.7
Compare

Capgemini

3.7
Compare

Infosys

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview