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1point1 Solutions Customer Support Executive Interview Questions and Answers for Experienced

Updated 14 Jul 2024

1point1 Solutions Customer Support Executive Interview Experiences for Experienced

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell about your self
  • Q2. Why do you want to join this company?
  • Q3. Why did you choose BPO as your career?
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic intoduction
  • Q2. Language proficiency

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep good communication skills

Customer Support Executive Interview Questions Asked at Other Companies for Experienced

Q1. If customer is angry how can you make him understand
Q2. Customer satisfaction how can you provide.
Q3. 1.what is customer support?
Q4. What the different between debit card or credit card
Q5. How to handle irritated user/ customer?

Customer Support Executive Jobs at 1point1 Solutions

View all

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale a pen or property?
  • Ans. 

    As a Sales Executive, I would sell both a pen and property by highlighting their unique features and benefits.

    • For selling a pen, I would emphasize its smooth writing experience, durability, and versatility. I would showcase how it can be used for various purposes like writing, drawing, and signing documents.

    • For selling property, I would focus on its location, amenities, and potential for investment or personal use. I w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview a interviewer change your confident and knowledge for eh: if it's sales than they will give u any object like pen or bottle u just have to show how u will sale it
So u have to explain about the quality color and stability and how to use and where by giving example
It will surely help you

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your previous job experience
  • Q2. How did u send your lockdown
  • Q3. Tell me about yourself

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

I applied via Referral and was interviewed before Sep 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join here?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any reference from company, You don't belong there.

I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.What was my lock down experience 2. Where you are from describe ur self and the place u came from in 50 words 3. What was the last movie you watched 4. Sale a pen to me 5. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions were tough and I was asked in proper english and I had to answer all in proper english that's all nothing much

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?, How would you convince the angry customer?, What would you do if we ask you to work on your off or extend your shift?, Why we need to select you?, How would you participate in team...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be bold and confidence by giving your answer even if you don't know about it try to answer

1point1 Solutions Interview FAQs

How many rounds are there in 1point1 Solutions Customer Support Executive interview for experienced candidates?
1point1 Solutions interview process for experienced candidates usually has 1 rounds. The most common rounds in the 1point1 Solutions interview process for experienced candidates are One-on-one Round.
How to prepare for 1point1 Solutions Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 1point1 Solutions. The most common topics and skills that interviewers at 1point1 Solutions expect are Communication Skills, Outbound Sales, bpo, customer support and voice process.
What are the top questions asked in 1point1 Solutions Customer Support Executive interview for experienced candidates?

Some of the top questions asked at the 1point1 Solutions Customer Support Executive interview for experienced candidates -

  1. Communication sk...read more
  2. Basic intoduct...read more
  3. Language proficie...read more

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1point1 Solutions Customer Support Executive Interview Process for Experienced

based on 2 interviews

Interview experience

3.5
  
Good
View more
1point1 Solutions Customer Support Executive Salary
based on 130 salaries
₹1.2 L/yr - ₹4.2 L/yr
14% less than the average Customer Support Executive Salary in India
View more details

1point1 Solutions Customer Support Executive Reviews and Ratings

based on 26 reviews

3.7/5

Rating in categories

3.4

Skill development

3.8

Work-life balance

3.3

Salary

3.3

Job security

3.2

Company culture

3.2

Promotions

3.6

Work satisfaction

Explore 26 Reviews and Ratings
Customer Support Executive

Gurgaon / Gurugram

0-1 Yrs

₹ 2.25-3 LPA

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Bangalore / Bengaluru

1-2 Yrs

₹ 2.25-3.25 LPA

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