Firstsource Solutions Customer Service Advisor Salaries by 40+ Employees

0 - 7 years exp.

₹1.6 Lakh - ₹5 Lakhs

Salary of majority employees

At par with the average Customer Service Advisor Salary in BPO Companies for 0 - 7 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Service Advisor Salary 0 - 6 years exp. (18 salaries)	₹1.8 L/yr - ₹4.5 L/yr
Finance & Accounting Customer Service Advisor Salary 1 - 3 years exp. (3 salaries)	₹2.8 L/yr - ₹3.1 L/yr
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IT & Information Security Customer Service Advisor Salary 2 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.5 L/yr
Project & Program Management Customer Service Advisor Salary 3 - 5 years exp. (AmbitionBox Estimate)	₹3.9 L/yr - ₹5 L/yr
Sales & Business Development Customer Service Advisor Salary 1 year exp. (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.7 L/yr

Last Updated: 13 Oct 2024

Companies similar to Firstsource Solutions for Customer Service Advisor

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Customer Service Advisor Salary 0 - 5 years exp. (693 salaries)	₹1 L/yr - ₹6 L/yr 3% more
Teleperformance Customer Service Advisor Salary 0 - 4 years exp. (233 salaries)	₹1.1 L/yr - ₹6 L/yr 18% less
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iEnergizer Customer Service Advisor Salary 0 - 3 years exp. (44 salaries)	₹1.5 L/yr - ₹4.8 L/yr 9% less
Ebixcash Global Services Customer Service Advisor Salary 0 - 7 years exp. (32 salaries)	₹1.1 L/yr - ₹3 L/yr 30% less
Conneqt Business Solutions Customer Service Advisor Salary 0 - 3 years exp. (30 salaries)	₹1 L/yr - ₹2.8 L/yr 29% less
Altruist Technologies Customer Service Advisor Salary 0 - 2 years exp. (19 salaries)	₹1.2 L/yr - ₹3 L/yr 37% less
Foundever Customer Service Advisor Salary 1 - 3 years exp. (9 salaries)	₹2 L/yr - ₹3.3 L/yr 10% less
TaskUs Customer Service Advisor Salary 1 - 3 years exp. (7 salaries)	₹2.2 L/yr - ₹3.6 L/yr 2% more
TTEC India Customer Service Advisor Salary 1 - 4 years exp. (7 salaries)	₹2.1 L/yr - ₹4.2 L/yr 1% more
WNS Customer Service Advisor Salary 0 - 4 years exp. (6 salaries)	₹2.4 L/yr - ₹6.5 L/yr 21% more
IntouchCX Customer Service Advisor Salary 1 - 6 years exp. (5 salaries)	₹2.6 L/yr - ₹3.2 L/yr 9% less
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Alorica Customer Service Advisor Salary 1 - 7 years exp. (5 salaries)	₹3 L/yr - ₹4 L/yr 11% more
Sykes Business Services Of India Customer Service Advisor Salary 0 - 4 years exp. (5 salaries)	₹2.5 L/yr - ₹3.2 L/yr 11% less
Infosys BPM Customer Service Advisor Salary 1 - 5 years exp. (5 salaries)	₹1.7 L/yr - ₹4.5 L/yr 4% more
HGS Customer Service Advisor Salary 2 - 5 years exp. (4 salaries)	₹1.5 L/yr - ₹4 L/yr 18% less
iQor Global Services Customer Service Advisor Salary 3 - 6 years exp. (4 salaries)	₹2.7 L/yr - ₹3 L/yr 6% less

Customer Service Advisor salary at Firstsource Solutions ranges between ₹1.6 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 47 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Customer Service Advisor salaries

Last Updated: 13 Oct 2024

Experience	Avg Annual Salary
Fresher (6 salaries)	₹1.6 L/yr - ₹5.5 L/yr
1 year (12 salaries)	₹1.6 L/yr - ₹4.5 L/yr
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2 years (10 salaries)	₹2.3 L/yr - ₹4.5 L/yr
3 years (9 salaries)	₹2.3 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.6 L/yr
5 years (5 salaries)	₹2 L/yr - ₹5 L/yr
6 years (AmbitionBox Estimate)	₹2 L/yr - ₹5.6 L/yr
7 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹4.2 L/yr

View all

Salary related reviews for Firstsource Solutions

3.6

Rated by 13 employees for salary & benefits

Quality Analyst in Chennai

Full Time

Other Department

3.0

• posted on 24 Jan 2025

4.0

for Salary and Benefits

Likes

Salary is good

Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

Skill development - Poor

+3 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Jan 2025

1.0

for Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Salary - Bad

+6 more

Senior Customer Service Associate in Chennai

Full Time

Sales & Business Development Department

5.0

• posted on 19 Dec 2024

4.0

for Salary and Benefits

Likes

Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much

Salary - Good

+6 more

Dislikes

Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you

Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Jun 2024

1.0

for Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

Salary - Bad

+6 more

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

Salary - Bad

+5 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Firstsource Solutions Customer Service Advisor Salary FAQs

What is the salary of Customer Service Advisor at Firstsource Solutions ?

The average salary of a Customer Service Advisor at Firstsource Solutions in India typically ranges from ₹1.6 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Advisor at Firstsource Solutions earn more than ₹4.4 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Advisor Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ Firstsource Solutions employees in India.

What is the estimated take home salary of a Customer Service Advisor at Firstsource Solutions in India?

The estimated take-home salary of a Customer Service Advisor at Firstsource Solutions in India typically ranges from ₹22,170 to ₹23,651 per month. This is based on the average salary range of ₹1.6 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Advisor at Firstsource Solutions ?

To be a Customer Service Advisor at Firstsource Solutions in india, the key skills required include:

- international bpo
- International Voice Process
- UK Shift
- Customer Service
- Sales

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Firstsource Solutions for Customer Service Advisor in India?

WNS	₹2.4 Lakhs to ₹6.5 Lakhs per year
Alorica	₹3.0 Lakhs to ₹4.0 Lakhs per year
Infosys BPM	₹1.7 Lakhs to ₹4.5 Lakhs per year
Concentrix Corporation	₹1.0 Lakhs to ₹6.0 Lakhs per year
TaskUs	₹2.2 Lakhs to ₹3.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.

What is the salary of a Customer Service Advisor in companies similar to Firstsource Solutions in India?

The salary of a Customer Service Advisor at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TTEC India	₹2.1 Lakhs to ₹4.2 Lakhs per year
iQor Global Services	₹2.7 Lakhs to ₹3.0 Lakhs per year
IntouchCX	₹2.6 Lakhs to ₹3.2 Lakhs per year
iEnergizer	₹1.5 Lakhs to ₹4.8 Lakhs per year
Foundever	₹2.0 Lakhs to ₹3.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Advisor at Firstsource Solutions in India?

The salary growth for a Customer Service Advisor at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Service Advisor can expect the following growth trajectory at Firstsource Solutions:

Experience	Average Salary Range
Fresher	₹1.6 Lakhs to ₹5.5 Lakhs per year
1 year	₹1.6 Lakhs to ₹4.5 Lakhs per year
2 years	₹2.3 Lakhs to ₹4.5 Lakhs per year
3 years	₹2.3 Lakhs to ₹5.0 Lakhs per year

and so on.

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Firstsource Solutions Customer Service Advisor Salaries

Firstsource Solutions Customer Service Advisor salary in India ranges between ₹1.6 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 47 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.