Capita Service Desk Analyst Salaries by 20+ Employees (Updated 2024)

0 - 5 years exp.

₹2.6 Lakhs - ₹6.2 Lakhs

Salary of majority employees

5% less than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 0 - 5 years exp. (8 salaries)	₹2.6 L/yr - ₹5.6 L/yr
Engineering - Hardware & Networks Service Desk Analyst Salary 0 - 5 years exp. (6 salaries)	₹3 L/yr - ₹5.8 L/yr
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IT & Information Security Service Desk Analyst Salary 2 - 4 years exp. (5 salaries)	₹2.8 L/yr - ₹6.2 L/yr

Last Updated: 31 Oct 2024

Companies similar to Capita for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Analyst Salary 0 - 6 years exp. (162 salaries)	₹1.8 L/yr - ₹7.8 L/yr 3% more	1 job opening
TCS Service Desk Analyst Salary 2 - 8 years exp. (118 salaries)	₹2.4 L/yr - ₹9 L/yr 16% more
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Infosys Service Desk Analyst Salary 0 - 5 years exp. (25 salaries)	₹2 L/yr - ₹7.5 L/yr 1% more
HCLTech Service Desk Analyst Salary 0 - 6 years exp. (232 salaries)	₹1.7 L/yr - ₹6.5 L/yr 16% less
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (115 salaries)	₹2.1 L/yr - ₹7.7 L/yr 7% more
Genpact Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	₹3 L/yr - ₹5.6 L/yr 8% less
Mphasis Service Desk Analyst Salary 1 - 6 years exp. (8 salaries)	₹2 L/yr - ₹6.7 L/yr 7% less
LTIMindtree Service Desk Analyst Salary 1 - 4 years exp. (10 salaries)	₹2.4 L/yr - ₹6.5 L/yr At par
Hexaware Technologies Service Desk Analyst Salary 0 - 6 years exp. (13 salaries)	₹3 L/yr - ₹6 L/yr 5% more
Cognizant Service Desk Analyst Salary 0 - 5 years exp. (85 salaries)	₹1.7 L/yr - ₹7.8 L/yr 19% more
Fujitsu Service Desk Analyst Salary 0 - 7 years exp. (28 salaries)	₹2.9 L/yr - ₹4.5 L/yr 11% less
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DXC Technology Service Desk Analyst Salary 1 - 7 years exp. (16 salaries)	₹3 L/yr - ₹4.8 L/yr 15% less
Wipro Infotech Service Desk Analyst Salary 1 - 8 years exp. (12 salaries)	₹2.2 L/yr - ₹5.6 L/yr 20% less
CGI Group Service Desk Analyst Salary 0 - 3 years exp. (10 salaries)	₹2.5 L/yr - ₹6.5 L/yr 9% less
Hewlett Packard Enterprise Service Desk Analyst Salary 0 - 7 years exp. (5 salaries)	₹3 L/yr - ₹4.1 L/yr 15% less
Infinite Computer Solutions Service Desk Analyst Salary 2 - 10 years exp. (4 salaries)	₹3.1 L/yr - ₹9.2 L/yr 54% more
Dell EMC Service Desk Analyst Salary 2 - 4 years exp. (4 salaries)	₹4.2 L/yr - ₹8.3 L/yr 41% more
Atos Service Desk Analyst Salary 1 - 3 years exp. (4 salaries)	₹2 L/yr - ₹3.3 L/yr 45% less
Atos Syntel Service Desk Analyst Salary 2 - 8 years exp. (4 salaries)	₹2.3 L/yr - ₹5.1 L/yr 26% less
SS&C TECHNOLOGIES Service Desk Analyst Salary 2 - 8 years exp. (3 salaries)	₹5.1 L/yr - ₹8 L/yr 44% more

Service Desk Analyst salary at Capita ranges between ₹2.6 Lakhs to ₹6.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 27 latest salaries received from various employees of Capita.

Experience wise Capita Service Desk Analyst salaries

Last Updated: 31 Oct 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.6 L/yr - ₹6 L/yr
1 year (3 salaries)	₹2.6 L/yr - ₹6.6 L/yr
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2 years (6 salaries)	₹2.8 L/yr - ₹5.4 L/yr
3 years (7 salaries)	₹2.8 L/yr - ₹5 L/yr
4 years (6 salaries)	₹3.5 L/yr - ₹6.2 L/yr
5 years (3 salaries)	₹2 L/yr - ₹5.8 L/yr

View all

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Top skills at Capita for Service Desk Analyst

Technical Support Service Desk Active Directory Desktop Support IT Service Desk technical helpdesk

Salary related reviews for Capita

3.0

Rated by 3 employees for salary & benefits

Senior Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 09 Nov 2024

2.0

for Salary and Benefits

Likes

Nothing other than on time salary.

Dislikes

This is the cheapest company I have seen in my career. A lot of internal politics. Your hard work will not be rewarded if you're not your manager's chamcha, so no point of extraordinary performance. You might hear a lot of good thing about the company before joining but once you spend time here will regret and will be forced to resign.

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Quality Analyst in Mumbai

Full Time

Other Department

2.0

• posted on 10 Aug 2024

1.0

for Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 Nov 2023

2.0

for Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Capita Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at Capita?

Service Desk Analyst salary at Capita in India ranges between ₹2.6 Lakhs to ₹6.2 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 5% less than the average Service Desk Analyst Salary in India. Salary estimates are based on 27 latest salaries received from various employees of Capita India.

How does the salary of a Service Desk Analyst at Capita India compare with the average salary range for this job?

The average salary of a Service Desk Analyst at Capita is 5% less than the average salary of a Service Desk Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Service Desk Analyst at Capita?

Technical Support, Service Desk, Active Directory, Desktop Support and IT Service Desk are some of the popular skills required to work as a Service Desk Analyst at Capita India.

Which similar companies are paying more than Capita to a Service Desk Analyst in India?

Infinite Computer Solutions Service Desk Analyst Salary - ₹3.1 Lakhs to ₹9.2 Lakhs per year
SS&C TECHNOLOGIES Service Desk Analyst Salary - ₹5.1 Lakhs to ₹8.0 Lakhs per year
Dell EMC Service Desk Analyst Salary - ₹4.2 Lakhs to ₹8.3 Lakhs per year
Cognizant Service Desk Analyst Salary - ₹1.7 Lakhs to ₹7.8 Lakhs per year
TCS Service Desk Analyst Salary - ₹2.4 Lakhs to ₹9.0 Lakhs per year

What is the salary of a Service Desk Analyst in companies similar to Capita in India?

Tech Mahindra Service Desk Analyst Salary - ₹2.1 Lakhs to ₹7.7 Lakhs per year
Hexaware Technologies Service Desk Analyst Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
Wipro Service Desk Analyst Salary - ₹1.8 Lakhs to ₹7.8 Lakhs per year
Infosys Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
LTIMindtree Service Desk Analyst Salary - ₹2.4 Lakhs to ₹6.5 Lakhs per year

What is the estimated take home salary of a Service Desk Analyst at Capita in India?

The estimated take-home salary of a Service Desk Analyst at Capita ranges between ₹31,045 per month to ₹32,344 per month in India. The take-home salary calculation is based on the average Capita Service Desk Analyst salary in India which ranges between ₹2.6 Lakhs to ₹6.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Service Desk Analyst at Capita?

According to AmbitionBox, 78% of the Capita Service Desk Analysts reported a notice period of 2 Months, 11% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 9 responses on AmbitionBox in last 2 years.

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Capita Service Desk Analyst Salaries

Capita Service Desk Analyst salary in India ranges between ₹2.6 Lakhs to ₹6.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 27 Capita latest salaries received from various employees of Capita.