Capita Service Desk Analyst Salaries by 20+ Employees (Updated 2025)

0 - 5 years exp.

₹2.2 Lakhs - ₹5 Lakhs

Salary of majority employees

8% less than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 0 - 4 years exp. (7 salaries)	₹2.6 L/yr - ₹4.7 L/yr
Engineering - Hardware & Networks Service Desk Analyst Salary 0 - 5 years exp. (6 salaries)	₹2.2 L/yr - ₹4.9 L/yr
Login to view exact salary
IT & Information Security Service Desk Analyst Salary 2 - 5 years exp. (4 salaries)	₹2.8 L/yr - ₹4.5 L/yr

Last Updated: 29 May 2024

Companies similar to Capita for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Analyst Salary 0 - 6 years exp. (144 salaries)	₹1.8 L/yr - ₹8 L/yr 2% more	23 job openings
TCS Service Desk Analyst Salary 2 - 8 years exp. (102 salaries)	₹2 L/yr - ₹7 L/yr 12% more
Login to view exact salary
Infosys Service Desk Analyst Salary 1 - 5 years exp. (22 salaries)	₹2 L/yr - ₹7.5 L/yr 9% more
HCLTech Service Desk Analyst Salary 0 - 6 years exp. (207 salaries)	₹1.7 L/yr - ₹6.2 L/yr 15% less
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (108 salaries)	₹2.1 L/yr - ₹7.7 L/yr 17% more
Genpact Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	₹3 L/yr - ₹5.6 L/yr 5% less
Mphasis Service Desk Analyst Salary 1 - 6 years exp. (8 salaries)	₹2 L/yr - ₹6.7 L/yr 4% less
LTIMindtree Service Desk Analyst Salary 1 - 4 years exp. (6 salaries)	₹2.4 L/yr - ₹4 L/yr 17% less
Hexaware Technologies Service Desk Analyst Salary 0 - 6 years exp. (13 salaries)	₹3 L/yr - ₹6 L/yr 9% more
Cognizant Service Desk Analyst Salary 0 - 5 years exp. (60 salaries)	₹2 L/yr - ₹8.3 L/yr 29% more
NTT Data Service Desk Analyst Salary 0 - 6 years exp. (32 salaries)	₹2.8 L/yr - ₹7.9 L/yr 22% more
Login to view exact salary
Fujitsu Service Desk Analyst Salary 0 - 7 years exp. (28 salaries)	₹2.9 L/yr - ₹4.5 L/yr 8% less
DXC Technology Service Desk Analyst Salary 1 - 8 years exp. (12 salaries)	₹2.6 L/yr - ₹5 L/yr 14% less
CGI Group Service Desk Analyst Salary 0 - 3 years exp. (10 salaries)	₹2.5 L/yr - ₹6.5 L/yr 6% less
Hewlett Packard Enterprise Service Desk Analyst Salary 0 - 7 years exp. (5 salaries)	₹3 L/yr - ₹4.1 L/yr 12% less
Infinite Computer Solutions Service Desk Analyst Salary 2 - 10 years exp. (4 salaries)	₹3.1 L/yr - ₹9.2 L/yr 59% more
Dell EMC Service Desk Analyst Salary 2 - 4 years exp. (4 salaries)	₹4.2 L/yr - ₹8.3 L/yr 46% more
SS&C TECHNOLOGIES Service Desk Analyst Salary 2 - 8 years exp. (3 salaries)	₹5.1 L/yr - ₹8 L/yr 49% more

Service Desk Analyst salary at Capita ranges between ₹2.2 Lakhs to ₹5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 25 latest salaries received from various employees of Capita.

Experience wise Capita Service Desk Analyst salaries

Last Updated: 29 May 2024

Experience	Avg Annual Salary
Fresher (4 salaries)	₹2.2 L/yr - ₹6 L/yr
1 year (3 salaries)	₹2.6 L/yr - ₹6.4 L/yr
Login to view exact salary
2 years (5 salaries)	₹2.8 L/yr - ₹4.3 L/yr
3 years (6 salaries)	₹2.8 L/yr - ₹5 L/yr
4 years (4 salaries)	₹3.7 L/yr - ₹4.9 L/yr
5 years (3 salaries)	₹4 L/yr - ₹8.1 L/yr

View all

Similar Designation salaries in Capita

Customer Service Executive Salary

(416 salaries)

₹1.5 L/yr - ₹6.7 L/yr

Senior Customer Service Executive Salary

(331 salaries)

₹1.2 L/yr - ₹6 L/yr

Team Manager Salary

(259 salaries)

₹4.8 L/yr - ₹11.5 L/yr

Senior Associate Salary

(200 salaries)

₹2.1 L/yr - ₹6.5 L/yr

Quality Analyst Salary

(153 salaries)

₹3 L/yr - ₹6.5 L/yr

Analyst Salary

(106 salaries)

₹3.2 L/yr - ₹9.5 L/yr

Senior Analyst Salary

(104 salaries)

₹4 L/yr - ₹16.91 L/yr

Customer Care Executive Salary

(100 salaries)

₹1.75 L/yr - ₹4.5 L/yr

Business Analyst Salary

(82 salaries)

₹3.05 L/yr - ₹13.3 L/yr

Team Lead Salary

(78 salaries)

₹4.1 L/yr - ₹17.57 L/yr

Top skills at Capita for Service Desk Analyst

Technical Support Service Desk Active Directory Desktop Support IT Service Desk technical helpdesk

Salary related reviews for Capita

3.0

Rated by 4 employees for salary & benefits

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 12 Jan 2025

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

Salary - Poor

+6 more

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 22 Nov 2024

3.0

for Salary and Benefits

Likes

Pressure is less then other organisations.

Work-life balance - Good

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Skill development - Poor

+4 more

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Salary - Bad

+6 more

Senior Associate Operations in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 22 Dec 2024

2.0

for Salary and Benefits

Likes

There nothing you would like about this company, except on time salary

Dislikes

They will start showing their true colours after you're through OJT or 6 months. Not worth working hard at such companies as they don't appreciate it at all. It not a place for honest and hard working employees,. You can't even be sure about the appraisal,.

Salary - Poor

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Skill development - Poor

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

Got a question about Capita?

Ask anonymously on communities.

Capita Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at Capita?

Service Desk Analyst salary at Capita in India ranges between ₹2.2 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 8% less than the average Service Desk Analyst Salary in India. Salary estimates are based on 25 latest salaries received from various employees of Capita India.

How does the salary of a Service Desk Analyst at Capita India compare with the average salary range for this job?

The average salary of a Service Desk Analyst at Capita is 8% less than the average salary of a Service Desk Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Service Desk Analyst at Capita?

Technical Support, Service Desk, Active Directory, Desktop Support and IT Service Desk are some of the popular skills required to work as a Service Desk Analyst at Capita India.

Which similar companies are paying more than Capita to a Service Desk Analyst in India?

Infinite Computer Solutions Service Desk Analyst Salary - ₹3.1 Lakhs to ₹9.2 Lakhs per year
SS&C TECHNOLOGIES Service Desk Analyst Salary - ₹5.1 Lakhs to ₹8.0 Lakhs per year
Dell EMC Service Desk Analyst Salary - ₹4.2 Lakhs to ₹8.3 Lakhs per year
Cognizant Service Desk Analyst Salary - ₹2.0 Lakhs to ₹8.3 Lakhs per year
NTT Data Service Desk Analyst Salary - ₹2.8 Lakhs to ₹7.9 Lakhs per year

What is the salary of a Service Desk Analyst in companies similar to Capita in India?

Tech Mahindra Service Desk Analyst Salary - ₹2.1 Lakhs to ₹7.7 Lakhs per year
TCS Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Infosys Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
Hexaware Technologies Service Desk Analyst Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
Wipro Service Desk Analyst Salary - ₹1.8 Lakhs to ₹8.0 Lakhs per year

What is the estimated take home salary of a Service Desk Analyst at Capita in India?

The estimated take-home salary of a Service Desk Analyst at Capita ranges between ₹29,917 per month to ₹31,233 per month in India. The take-home salary calculation is based on the average Capita Service Desk Analyst salary in India which ranges between ₹2.2 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Service Desk Analyst at Capita?

According to AmbitionBox, 89% of the Capita Service Desk Analysts reported a notice period of 2 Months, 11% reported a notice period of More than 3 months.This is based on 9 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
Capita Salaries >
Capita Service Desk Analyst Salaries

Capita Service Desk Analyst salary in India ranges between ₹2.2 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 25 Capita latest salaries received from various employees of Capita.