Mphasis Service Desk Analyst Salaries by 8 Employees

1 - 6 years exp.

₹2 Lakhs - ₹6.7 Lakhs

Low Confidence

Salary of majority employees

14% less than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹4.6 L/yr
Engineering - Software & QA Service Desk Analyst Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹3.9 L/yr - ₹4.9 L/yr
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Sales & Business Development Service Desk Analyst Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹4.2 L/yr - ₹6.7 L/yr

Last Updated: 26 Oct 2023

Companies similar to Mphasis for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
NTT Data Service Desk Analyst Salary 4 - 7 years exp. (16 salaries)	₹4.5 L/yr - ₹6 L/yr 39% more
Fujitsu Service Desk Analyst Salary 0 - 7 years exp. (28 salaries)	₹2.9 L/yr - ₹4.5 L/yr 4% less
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NTT DATA, Inc. Service Desk Analyst Salary 2 - 5 years exp. (23 salaries)	₹3 L/yr - ₹6.3 L/yr 23% more
Coforge Service Desk Analyst Salary 0 - 6 years exp. (14 salaries)	₹2 L/yr - ₹7.5 L/yr 5% more
DXC Technology Service Desk Analyst Salary 1 - 7 years exp. (13 salaries)	₹2.6 L/yr - ₹6 L/yr 9% less
Hexaware Technologies Service Desk Analyst Salary 0 - 7 years exp. (11 salaries)	₹2.2 L/yr - ₹6 L/yr 7% more
LTIMindtree Service Desk Analyst Salary 5 years exp. (12 salaries)	₹7 L/yr - ₹12 L/yr 137% more
CGI Group Service Desk Analyst Salary 0 - 3 years exp. (10 salaries)	₹2.5 L/yr - ₹6.5 L/yr 2% less
NTT DATA Business Solutions Service Desk Analyst Salary 4 - 5 years exp. (5 salaries)	₹5.1 L/yr - ₹7 L/yr 69% more
Hewlett Packard Enterprise Service Desk Analyst Salary 0 - 7 years exp. (5 salaries)	₹3 L/yr - ₹4.1 L/yr 9% less
UST Service Desk Analyst Salary 2 - 9 years exp. (4 salaries)	₹3.5 L/yr - ₹9.5 L/yr 54% more	4 job openings
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Virtusa Consulting Services Service Desk Analyst Salary 2 - 6 years exp. (4 salaries)	₹2.1 L/yr - ₹4.7 L/yr 12% less
Publicis Sapient Service Desk Analyst Salary 1 - 4 years exp. (4 salaries)	₹3.2 L/yr - ₹7.5 L/yr 17% more
FIS Service Desk Analyst Salary 2 years exp. (3 salaries)	₹3 L/yr - ₹4.2 L/yr 10% less
Optum Global Solutions Service Desk Analyst Salary 3 - 4 years exp. (3 salaries)	₹3.6 L/yr - ₹4.7 L/yr 5% less

Service Desk Analyst salary at Mphasis ranges between ₹2 Lakhs to ₹6.7 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 8 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Service Desk Analyst salaries

Last Updated: 26 Oct 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2 L/yr - ₹5.2 L/yr
2 years (4 salaries)	₹2 L/yr - ₹3.9 L/yr
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3 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.3 L/yr
4 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹7.4 L/yr
5 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹6.7 L/yr
6 years (AmbitionBox Estimate)	₹2 L/yr - ₹6.7 L/yr

View all

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Top skills at Mphasis for Service Desk Analyst

Labour Laws ITSM Problem Management Monitoring Disaster Recovery ITIL process Change Management Auditing Clearcase

Salary related reviews for Mphasis

2.2

Rated by 4 employees for salary & benefits

Technical Support Engineer in Pune

Full Time

IT & Information Security Department

1.0

• posted on 20 Mar 2025

1.0

for Salary and Benefits

Dislikes

Everything, absolutely no pay hikes and promotions, no bonus, no allowance, sometimes you don't even get full salary, forget VP, Toxic management and culture, worst HR system and of lot of things, everything bad you can imagine about a company exists in Mphasis.

Salary - Bad

+6 more

Transaction Processing Officer in Bangalore / Bengaluru

Full Time

Other Department

2.0

• posted on 25 Jan 2025

1.0

for Salary and Benefits

Likes

There's nothing to be like in this organisation need to upgrade alot

Dislikes

...lic holidays and get paid by clients but poor employee are not any single penny.No career growth and promotion ,if we ask about hike they will simply tell same dialogue from 3 years "No hike this time, we're trying ''

Salary - Bad

+5 more

Project Manager in Hyderabad / Secunderabad

Full Time

Project & Program Management Department

3.0

• posted on 10 Aug 2024

3.0

for Salary and Benefits

Likes

Complete work from home or hybrid options available in quite few projects

Skill development - Good

+1 more

Dislikes

No salary revision for 3 years in a row making employees unhappy. Shift allowance policy is bad compared to industry standards. Bench policy worst with sabattucal from 2nd month onwards on bench.

Promotions - Poor

Customer Support Officer in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 23 Mar 2024

1.0

for Salary and Benefits

Likes

Your colleagues treat you as a family member

Skill development - Good

+1 more

Dislikes

... pay extra to give you reliving letter. HR don't even have any idea on anything. Their recruiter force you to take joining bonus and to join the company but then that's a trap, while leaving the company they will make that as a reason and take your entire salary and everything and still ask you to pay more.

Salary - Bad

+4 more

Senior Analyst in Pune

Full Time

Risk Management & Compliance Department

3.0

• posted on 10 Sep 2023

3.0

for Salary and Benefits

Likes

Flexible working hours, Skill development internal platforms or training tools, Self awareness sessions organised by HRBPs

Skill development - Excellent

+2 more

Dislikes

1. No Salary increment from last 4 years in any department, 2. Multiple manager hierarchy, 3. Unnecessary internal PF process, 4. Benefits like Internet bill reimbursement are only on paper, 5. Rude hiring HRs (Negotiate as higher as possible while joining only, because once you join in- you'll not get anything) 6. Unskilled managers or management (not all but some), 7. Appreciations happen only on email, the rewards system (money based) stopped from Q1 2023, you'll get certificates to post on social media/LinkedIn 😁 8. Quarterly bonus will be received only if "whole team" performs better & if your client is 100% happy. Else, forget it. (It doesn't matter how smart/hard you worked

Promotions - Bad

see more salary related reviews

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What people are saying about Mphasis

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a development consultant

1w (edited)

Harman VS Deloitte VS MPhasis

Which company should I join as QA having 5.5 yrs of exp?

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Mphasis Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at Mphasis ?

The average salary of a Service Desk Analyst at Mphasis in India typically ranges from ₹2.0 Lakhs to ₹6.7 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Service Desk Analyst at Mphasis earn more than ₹6.7 Lakhs per year, and the top 1% earn over ₹6.7 Lakhs per year. Service Desk Analyst Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 Mphasis employees in India.

What is the estimated take home salary of a Service Desk Analyst at Mphasis in India?

The estimated take-home salary of a Service Desk Analyst at Mphasis in India typically ranges from ₹28,750 to ₹30,133 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹6.7 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Analyst at Mphasis ?

To be a Service Desk Analyst at Mphasis in india, the key skills required include:

- Labour Laws
- ITSM
- Problem Management
- Monitoring
- Disaster Recovery

These skills are highly valued at Mphasis and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Mphasis for Service Desk Analyst in India?

LTIMindtree	₹7.0 Lakhs to ₹12.0 Lakhs per year
NTT DATA Business Solutions	₹5.1 Lakhs to ₹7.0 Lakhs per year
UST	₹3.5 Lakhs to ₹9.5 Lakhs per year
NTT Data	₹4.5 Lakhs to ₹6.0 Lakhs per year
NTT DATA, Inc.	₹3.0 Lakhs to ₹6.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Mphasis, depending on the role and experience level.

What is the salary of a Service Desk Analyst in companies similar to Mphasis in India?

The salary of a Service Desk Analyst at companies similar to Mphasis in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Publicis Sapient	₹3.2 Lakhs to ₹7.5 Lakhs per year
Hexaware Technologies	₹2.2 Lakhs to ₹6.0 Lakhs per year
Coforge	₹2.0 Lakhs to ₹7.5 Lakhs per year
CGI Group	₹2.5 Lakhs to ₹6.5 Lakhs per year
Fujitsu	₹2.9 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst at Mphasis in India?

The salary growth for a Service Desk Analyst at Mphasis depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at Mphasis:

Experience	Average Salary Range
1 year	₹2.0 Lakhs to ₹5.2 Lakhs per year
2 years	₹2.0 Lakhs to ₹3.9 Lakhs per year
3 years	₹3.3 Lakhs to ₹4.3 Lakhs per year
4 years	₹3.9 Lakhs to ₹7.4 Lakhs per year

and so on.

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Mphasis Service Desk Analyst Salaries

Mphasis Service Desk Analyst salary in India ranges between ₹2 Lakhs to ₹6.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 Mphasis latest salaries received from various employees of Mphasis.