Mphasis Service Desk Analyst Salaries by 8 Employees (Updated 2025)

1 - 6 years exp.

₹2 Lakhs - ₹6.7 Lakhs

Low Confidence

Salary of majority employees

11% less than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹4.6 L/yr
Engineering - Software & QA Service Desk Analyst Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹3.9 L/yr - ₹4.9 L/yr
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Sales & Business Development Service Desk Analyst Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹4.2 L/yr - ₹6.7 L/yr

Last Updated: 26 Oct 2023

Companies similar to Mphasis for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Analyst Salary 2 - 8 years exp. (99 salaries)	₹2.4 L/yr - ₹7 L/yr 21% more
Infosys Service Desk Analyst Salary 1 - 5 years exp. (22 salaries)	₹2 L/yr - ₹7.5 L/yr 13% more
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Wipro Service Desk Analyst Salary 0 - 6 years exp. (147 salaries)	₹1.8 L/yr - ₹8 L/yr 8% more	7 job openings
HCLTech Service Desk Analyst Salary 0 - 6 years exp. (202 salaries)	₹1.7 L/yr - ₹6.2 L/yr 14% less
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (109 salaries)	₹2.1 L/yr - ₹7.7 L/yr 21% more
Cognizant Service Desk Analyst Salary 0 - 5 years exp. (60 salaries)	₹2 L/yr - ₹8.3 L/yr 34% more
IBM Service Desk Analyst Salary 1 - 6 years exp. (12 salaries)	₹3 L/yr - ₹5.5 L/yr 5% more
Accenture Service Desk Analyst Salary 0 - 4 years exp. (49 salaries)	₹2 L/yr - ₹7.4 L/yr 4% more
Capgemini Service Desk Analyst Salary 0 - 5 years exp. (41 salaries)	₹2 L/yr - ₹5.2 L/yr 16% less
Genpact Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	₹3 L/yr - ₹5.6 L/yr 2% less
NTT Data Information Processing Services Service Desk Analyst Salary 2 - 5 years exp. (44 salaries)	₹3 L/yr - ₹6.3 L/yr 23% more
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Fujitsu Service Desk Analyst Salary 0 - 7 years exp. (28 salaries)	₹2.9 L/yr - ₹4.5 L/yr 4% less
DXC Technology Service Desk Analyst Salary 1 - 7 years exp. (16 salaries)	₹3 L/yr - ₹4.8 L/yr 9% less
Coforge Service Desk Analyst Salary 0 - 6 years exp. (14 salaries)	₹2 L/yr - ₹7.5 L/yr 5% more
Hexaware Technologies Service Desk Analyst Salary 0 - 6 years exp. (13 salaries)	₹3 L/yr - ₹6 L/yr 13% more
ITC Infotech Service Desk Analyst Salary 4 - 9 years exp. (12 salaries)	₹2.6 L/yr - ₹7.2 L/yr 27% more
CGI Group Service Desk Analyst Salary 0 - 3 years exp. (10 salaries)	₹2.5 L/yr - ₹6.5 L/yr 2% less
LTIMindtree Service Desk Analyst Salary 1 - 4 years exp. (6 salaries)	₹2.4 L/yr - ₹4 L/yr 14% less
Hewlett Packard Enterprise Service Desk Analyst Salary 0 - 7 years exp. (5 salaries)	₹3 L/yr - ₹4.1 L/yr 9% less
UST Service Desk Analyst Salary 2 - 9 years exp. (4 salaries)	₹3.5 L/yr - ₹9.5 L/yr 54% more

View all

Service Desk Analyst salary at Mphasis ranges between ₹2 Lakhs to ₹6.7 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 8 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Service Desk Analyst salaries

Last Updated: 26 Oct 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2 L/yr - ₹5.2 L/yr
2 years (4 salaries)	₹2 L/yr - ₹3.9 L/yr
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3 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.3 L/yr
4 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹7.4 L/yr
5 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹6.7 L/yr
6 years (AmbitionBox Estimate)	₹2 L/yr - ₹6.7 L/yr

View all

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Top skills at Mphasis for Service Desk Analyst

Labour Laws ITSM Problem Management Monitoring Disaster Recovery ITIL process Change Management Auditing Clearcase

Salary related reviews for Mphasis

2.2

Rated by 4 employees for salary & benefits

Project Manager in Hyderabad / Secunderabad

Full Time

Project & Program Management Department

3.0

• posted on 10 Aug 2024

3.0

for Salary and Benefits

Likes

Complete work from home or hybrid options available in quite few projects

Dislikes

No salary revision for 3 years in a row making employees unhappy. Shift allowance policy is bad compared to industry standards. Bench policy worst with sabattucal from 2nd month onwards on bench.

Customer Support Officer in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 23 Mar 2024

1.0

for Salary and Benefits

Likes

Your colleagues treat you as a family member

Dislikes

... pay extra to give you reliving letter. HR don't even have any idea on anything. Their recruiter force you to take joining bonus and to join the company but then that's a trap, while leaving the company they will make that as a reason and take your entire salary and everything and still ask you to pay more.

Senior Analyst in Pune

Full Time

Risk Management & Compliance Department

3.0

• posted on 10 Sep 2023

3.0

for Salary and Benefits

Likes

Flexible working hours, Skill development internal platforms or training tools, Self awareness sessions organised by HRBPs

Dislikes

1. No Salary increment from last 4 years in any department, 2. Multiple manager hierarchy, 3. Unnecessary internal PF process, 4. Benefits like Internet bill reimbursement are only on paper, 5. Rude hiring HRs (Negotiate as higher as possible while joining only, because once you join in- you'll not get anything) 6. Unskilled managers or management (not all but some), 7. Appreciations happen only on email, the rewards system (money based) stopped from Q1 2023, you'll get certificates to post on social media/LinkedIn 😁 8. Quarterly bonus will be received only if "whole team" performs better & if your client is 100% happy. Else, forget it. (It doesn't matter how smart/hard you worked

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 May 2023

3.0

for Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Infrastructure Engineer in Pune

Full Time

IT & Information Security Department

3.0

• posted on 03 Oct 2023

2.0

for Salary and Benefits

Likes

For the freshers who need experience in IT sector can start from this company.Salary will be debited on time

Dislikes

No perks and benefits,no proper hikes and promotion,not giving importance to skill development.

see more salary related reviews

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Salary Discussions, Hike & Promotions

2w (edited)

a social media specialist

Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Mphasis Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at Mphasis?

Service Desk Analyst salary at Mphasis in India ranges between ₹2.0 Lakhs to ₹6.7 Lakhs for experience between 1 years to 6 years. According to our estimates it is 11% less than the average Service Desk Analyst Salary in India. Salary estimates are based on 8 latest salaries received from various employees of Mphasis India.

How does the salary of a Service Desk Analyst at Mphasis India compare with the average salary range for this job?

The average salary of a Service Desk Analyst at Mphasis is 11% less than the average salary of a Service Desk Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Service Desk Analyst at Mphasis?

Labour Laws, ITSM, Problem Management, Monitoring and Disaster Recovery are some of the popular skills required to work as a Service Desk Analyst at Mphasis India.

Which similar companies are paying more than Mphasis to a Service Desk Analyst in India?

UST Service Desk Analyst Salary - ₹3.5 Lakhs to ₹9.5 Lakhs per year
Cognizant Service Desk Analyst Salary - ₹2.0 Lakhs to ₹8.3 Lakhs per year
ITC Infotech Service Desk Analyst Salary - ₹2.6 Lakhs to ₹7.2 Lakhs per year
NTT Data Information Processing Services Service Desk Analyst Salary - ₹3.0 Lakhs to ₹6.3 Lakhs per year
Tech Mahindra Service Desk Analyst Salary - ₹2.1 Lakhs to ₹7.7 Lakhs per year

What is the salary of a Service Desk Analyst in companies similar to Mphasis in India?

TCS Service Desk Analyst Salary - ₹2.4 Lakhs to ₹7.0 Lakhs per year
Publicis Sapient Service Desk Analyst Salary - ₹3.2 Lakhs to ₹7.5 Lakhs per year
Infosys Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
Hexaware Technologies Service Desk Analyst Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
Wipro Service Desk Analyst Salary - ₹1.8 Lakhs to ₹8.0 Lakhs per year

What is the estimated take home salary of a Service Desk Analyst at Mphasis in India?

The estimated take-home salary of a Service Desk Analyst at Mphasis ranges between ₹28,750 per month to ₹30,133 per month in India. The take-home salary calculation is based on the average Mphasis Service Desk Analyst salary in India which ranges between ₹2.0 Lakhs to ₹6.7 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Service Desk Analyst at Mphasis?

According to AmbitionBox, 50% of the Mphasis Service Desk Analysts reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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Mphasis Service Desk Analyst Salaries

Mphasis Service Desk Analyst salary in India ranges between ₹2 Lakhs to ₹6.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 Mphasis latest salaries received from various employees of Mphasis.