CGI Group Service Desk Analyst Salaries by 10 Employees

0 - 3 years exp.

₹2.5 Lakhs - ₹6.5 Lakhs

Low Confidence

Salary of majority employees

13% less than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 2 - 3 years exp. (3 salaries)	₹3.4 L/yr - ₹6.5 L/yr
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IT & Information Security Service Desk Analyst Salary 2 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹3.9 L/yr

Last Updated: 10 Feb 2024

Companies similar to CGI Group for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Analyst Salary 2 - 7 years exp. (104 salaries)	₹2.8 L/yr - ₹9 L/yr 28% more
Infosys Service Desk Analyst Salary 1 - 5 years exp. (22 salaries)	₹2 L/yr - ₹7.5 L/yr 16% more
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Wipro Service Desk Analyst Salary 0 - 7 years exp. (152 salaries)	₹1.8 L/yr - ₹8 L/yr 22% more	15 job openings
HCLTech Service Desk Analyst Salary 0 - 6 years exp. (213 salaries)	₹1.7 L/yr - ₹6.2 L/yr 2% less
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (109 salaries)	₹2.1 L/yr - ₹7.7 L/yr 26% more
Capgemini Service Desk Analyst Salary 1 - 8 years exp. (41 salaries)	₹2.1 L/yr - ₹8.5 L/yr 4% more
Accenture Service Desk Analyst Salary 1 - 4 years exp. (45 salaries)	₹2 L/yr - ₹8.4 L/yr 25% more
IBM Service Desk Analyst Salary 1 - 6 years exp. (12 salaries)	₹3 L/yr - ₹5.5 L/yr 7% more
Cognizant Service Desk Analyst Salary 0 - 5 years exp. (60 salaries)	₹2 L/yr - ₹8.3 L/yr 37% more
NTT Data Service Desk Analyst Salary 0 - 6 years exp. (32 salaries)	₹2.8 L/yr - ₹7.9 L/yr 30% more
NTT DATA, Inc. Service Desk Analyst Salary 2 - 5 years exp. (44 salaries)	₹3 L/yr - ₹6.3 L/yr 26% more
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Hexaware Technologies Service Desk Analyst Salary 0 - 7 years exp. (11 salaries)	₹2.2 L/yr - ₹6 L/yr 10% more
DXC Technology Service Desk Analyst Salary 1 - 7 years exp. (13 salaries)	₹2.6 L/yr - ₹6 L/yr 7% less
Mphasis Service Desk Analyst Salary 1 - 6 years exp. (8 salaries)	₹2 L/yr - ₹6.7 L/yr 2% more
LTIMindtree Service Desk Analyst Salary 1 - 5 years exp. (11 salaries)	₹2.4 L/yr - ₹10.4 L/yr 48% more
Hewlett Packard Enterprise Service Desk Analyst Salary 0 - 7 years exp. (5 salaries)	₹3 L/yr - ₹4.1 L/yr 7% less
Genpact Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	₹3 L/yr - ₹5.6 L/yr 1% more
UST Service Desk Analyst Salary 2 - 9 years exp. (4 salaries)	₹3.5 L/yr - ₹9.5 L/yr 57% more
Virtusa Consulting Services Service Desk Analyst Salary 2 - 6 years exp. (4 salaries)	₹2.1 L/yr - ₹4.7 L/yr 10% less
Publicis Sapient Service Desk Analyst Salary 1 - 4 years exp. (4 salaries)	₹3.2 L/yr - ₹7.5 L/yr 19% more

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Service Desk Analyst salary at CGI Group ranges between ₹2.5 Lakhs to ₹6.5 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 10 latest salaries received from various employees of CGI Group.

Experience wise CGI Group Service Desk Analyst salaries

Last Updated: 10 Feb 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.5 L/yr - ₹6.7 L/yr
1 year (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr
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2 years (4 salaries)	₹3.4 L/yr - ₹6.9 L/yr
3 years (3 salaries)	₹3.7 L/yr - ₹6.5 L/yr

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Top skills at CGI Group for Service Desk Analyst

CGI Technical Support Service Desk Business process Customer Service Incident management Virtualization IT Service Delivery Remedy Troubleshooting Helpdesk ITIL Recruitment ITSM Troubleshooting

Salary related reviews for CGI Group

Lead Analyst in Chennai

Full Time

Project & Program Management Department

3.0

• posted on 09 Jun 2024

2.0

for Salary and Benefits

Likes

Opportunity if you work well

Job security - Good

+1 more

Dislikes

No proper recognition. They don’t even pay market standard for the senior people but new joiners will get more salary while coming in while experienced inside the company get less. Its good to work for a standard 2 yrs then move on.

Salary - Poor

+1 more

Lead Analyst in Hyder

Full Time

Consulting Department

5.0

• posted on 16 Sep 2023

4.0

for Salary and Benefits

Likes

Good work life balance, Job stability. Also a great place for diversified skill development as we have ample opportunities to work on new tools and tech.

Salary - Good

+6 more

Dislikes

Nothing much if you are happy with the pay, you are happy !

Lead Analyst in Cyber Park, Bangalore

IT & Information Security Department

4.0

• posted on 20 Apr 2022

5.0

for Salary and Benefits

Likes

Company policies, Work culture are awesome. Job security depends on the manager. Management should provide an opportunity to personally choose career based on interest instead of forcing to them to choose as company wishes. Pay needs modifications.

Salary - Excellent

+4 more

Dislikes

Salary & increments are low. Managers take advantage of situation. Certification costs are not properly reimbursed even after the target is achieved. Micro Management by few managers. Members are force to work from office even after resigning during covid times.

Lead Analyst in Bangalore Rural

Oil & Gas Department

3.0

• posted on 30 May 2022

2.0

for Salary and Benefits

Likes

A bit of flexible. Company culture is ok.

Dislikes

Poor Salary Structure. Sr manager have tendency of inclination for specific people. Not for good learning and exposure. Some projects are not good, based on old technology. Most are support and maintenance projects.

Salary - Poor

Business Analyst in Bangalore / Bengaluru

Data Science & Analytics Department

3.0

• posted on 22 Sep 2021

2.0

for Salary and Benefits

Likes

The company has good employee policies. The job is pretty secure so you can relax and work. Good investment and Esops options.

Job security - Good

+1 more

Dislikes

...e pathetic and they want you to beg them for even a substantial hike. The salary review team is disconnected from the ground reality. DO NOT JOIN IF YOU ARE A MANAGEMENT GRADUATE

Salary - Poor

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CGI Group Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at CGI Group ?

The average salary of a Service Desk Analyst at CGI Group in India typically ranges from ₹2.5 Lakhs to ₹6.5 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Service Desk Analyst at CGI Group earn more than ₹5.3 Lakhs per year, and the top 1% earn over ₹NaN Lakhs per year. Service Desk Analyst Salaries at CGI Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 CGI Group employees in India.

What is the estimated take home salary of a Service Desk Analyst at CGI Group in India?

The estimated take-home salary of a Service Desk Analyst at CGI Group in India typically ranges from ₹28,031 to ₹29,424 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹6.5 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of CGI Group. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Analyst at CGI Group ?

To be a Service Desk Analyst at CGI Group in india, the key skills required include:

- CGI
- Technical Support
- Service Desk
- Business process
- Customer Service

These skills are highly valued at CGI Group and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than CGI Group for Service Desk Analyst in India?

UST	₹3.5 Lakhs to ₹9.5 Lakhs per year
LTIMindtree	₹2.4 Lakhs to ₹10.4 Lakhs per year
Cognizant	₹2.0 Lakhs to ₹8.3 Lakhs per year
NTT Data	₹2.8 Lakhs to ₹7.9 Lakhs per year
TCS	₹2.8 Lakhs to ₹9.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by CGI Group, depending on the role and experience level.

What is the salary of a Service Desk Analyst in companies similar to CGI Group in India?

The salary of a Service Desk Analyst at companies similar to CGI Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NTT DATA, Inc.	₹3.0 Lakhs to ₹6.3 Lakhs per year
Tech Mahindra	₹2.1 Lakhs to ₹7.7 Lakhs per year
Accenture	₹2.0 Lakhs to ₹8.4 Lakhs per year
Wipro	₹1.8 Lakhs to ₹8.0 Lakhs per year
Publicis Sapient	₹3.2 Lakhs to ₹7.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst at CGI Group in India?

The salary growth for a Service Desk Analyst at CGI Group depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at CGI Group:

Experience	Average Salary Range
Fresher	₹2.5 Lakhs to ₹6.7 Lakhs per year
1 year	₹1.5 Lakhs to ₹4.0 Lakhs per year
2 years	₹3.4 Lakhs to ₹6.9 Lakhs per year
3 years	₹3.7 Lakhs to ₹6.5 Lakhs per year

and so on.

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CGI Group Service Desk Analyst Salaries

CGI Group Service Desk Analyst salary in India ranges between ₹2.5 Lakhs to ₹6.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 CGI Group latest salaries received from various employees of CGI Group.