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IBM Service Desk Analyst salaries in India

Annual salary range
1 - 6 years exp.
₹3 Lakhs - ₹5.5 Lakhs
Salary of majority employees
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9% less than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Salaries in different departments

Engineering - Software & QA
Service Desk Analyst Salary
2 - 4 years exp. (3 salaries)
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₹3.8 L/yr - ₹4.2 L/yr

Customer Success, Service & Operations
Service Desk Analyst Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.6 L/yr

Engineering - Hardware & Networks
Service Desk Analyst Salary
4 - 6 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 15 Mar 2023

Companies similar to IBM for Service Desk Analyst

Company name Avg Annual Salary Open Jobs
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HCLTech Service Desk Analyst Salary

0 - 5 years exp. (208 salaries)

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₹1.7 L/yr - ₹6.2 L/yr

arrow icon 14% less
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Wipro Service Desk Analyst Salary

0 - 7 years exp. (154 salaries)

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₹1.8 L/yr - ₹8 L/yr

arrow icon 14% more
35 job openings
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Tech Mahindra Service Desk Analyst Salary

0 - 6 years exp. (110 salaries)

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₹2.1 L/yr - ₹8 L/yr

arrow icon 20% more
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TCS Service Desk Analyst Salary

2 - 7 years exp. (104 salaries)

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₹2.8 L/yr - ₹9 L/yr

arrow icon 19% more
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Cognizant Service Desk Analyst Salary

0 - 5 years exp. (60 salaries)

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₹2 L/yr - ₹8.3 L/yr

arrow icon 27% more
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Accenture Service Desk Analyst Salary

1 - 4 years exp. (45 salaries)

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₹2 L/yr - ₹8.4 L/yr

arrow icon 16% more
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Capgemini Service Desk Analyst Salary

1 - 8 years exp. (41 salaries)

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₹2.1 L/yr - ₹8.5 L/yr

arrow icon 3% less
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NTT Data Service Desk Analyst Salary

0 - 7 years exp. (34 salaries)

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₹2.8 L/yr - ₹6 L/yr

arrow icon 22% more
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NTT DATA, Inc. Service Desk Analyst Salary

2 - 5 years exp. (23 salaries)

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₹3 L/yr - ₹6.3 L/yr

arrow icon 18% more
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HCL Group Service Desk Analyst Salary

0 - 5 years exp. (22 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 25% less
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Infosys Service Desk Analyst Salary

1 - 5 years exp. (22 salaries)

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₹2 L/yr - ₹7.5 L/yr

arrow icon 8% more
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DXC Technology Service Desk Analyst Salary

1 - 7 years exp. (13 salaries)

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₹2.6 L/yr - ₹6 L/yr

arrow icon 13% less
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NTT Service Desk Analyst Salary

1 - 5 years exp. (8 salaries)

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₹3.3 L/yr - ₹4.5 L/yr

arrow icon 2% less
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HCL Infosystems Service Desk Analyst Salary

0 - 6 years exp. (6 salaries)

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₹2 L/yr - ₹2.8 L/yr

arrow icon 44% less
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Genpact Service Desk Analyst Salary

0 - 3 years exp. (5 salaries)

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₹3 L/yr - ₹5.6 L/yr

arrow icon 6% less
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Dell EMC Service Desk Analyst Salary

2 - 4 years exp. (4 salaries)

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₹4.2 L/yr - ₹8.3 L/yr

arrow icon 44% more
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UST Service Desk Analyst Salary

2 - 9 years exp. (4 salaries)

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₹3.5 L/yr - ₹9.5 L/yr

arrow icon 46% more
4 job openings
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₹6 L/yr - ₹13.9 L/yr

arrow icon 138% more
Service Desk Analyst salary at IBM ranges between ₹3 Lakhs to ₹5.5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 12 latest salaries received from various employees of IBM.

Latest annual salaries shared by IBM Service Desk Analyst

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Experience wise IBM Service Desk Analyst salaries

Last Updated: 15 Mar 2023

Experience Avg Annual Salary
1 year  (3 salaries)

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₹3 L/yr - ₹6.9 L/yr
2 years  (3 salaries)

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₹3 L/yr - ₹4.1 L/yr
3 years  (3 salaries)

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₹3.1 L/yr - ₹7.3 L/yr
4 years (AmbitionBox Estimate)

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₹3.8 L/yr - ₹5.5 L/yr
5 years (AmbitionBox Estimate)

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₹3.8 L/yr - ₹4.9 L/yr
View all

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₹7.71 L/yr - ₹20 L/yr
Senior Analyst Salary
(652 salaries)
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₹3.45 L/yr - ₹11.14 L/yr
Data Analyst Salary
(596 salaries)
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₹3.4 L/yr - ₹13 L/yr
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₹1.3 L/yr - ₹9.5 L/yr
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₹1.8 L/yr - ₹9 L/yr

Top skills at IBM for Service Desk Analyst

Technical Support Troubleshooting Service Desk Administration client servicing outbound customer support Business Applications Service Industry Focus Infrastructure Support Customer Service voice support Service Level Remote Infrastructure

Salary related reviews for IBM

4.9

Rated by 2 employees for salary & benefits

Full Time

 · 

Product Management Department

5.0
  •  posted on 25 Mar 2025

5.0
 for  Salary and Benefits

Likes

Work life balance, salary and benefits, no pressure. My sincere advise, don’t leave IBM until it is so much necessary you to move out. IBM is far better than any company outside.

read more
  • Salary - Excellent
  • +6 more

Dislikes

No, I don’t think of negatives and dislikes about it.

Full Time

 · 

Consulting Department

1.0
  •  posted on 25 Mar 2025

1.0
 for  Salary and Benefits

Likes

Nothing, old employees staying in the company in their comfort zone 14-15 years with big ego.

Dislikes

Ibm policy No salary increase Nothing good No work life balance No good projects all are clean up activity No job roles peoples are out anywhere One of the worst workforce/resource management team i have seen in my exp. Even though you get client appreciation you won't get notified or awarded by ibm Worst project mangers and program mangers

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 25 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Company changed working hours plolicy without employee constent or salary hike. Earlier we use to do 9 hour plolicy including break now we are advised to do 10 hour including intervals. cafeteria food price and quality manager behaviour

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 09 Dec 2023

1.0
 for  Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

read more

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 13 Oct 2023

1.0
 for  Salary and Benefits

Likes

There are no such policies available in IBM to like anything.

Dislikes

They don't paid salary as per the work. Less job security with zero skills development. no work culture even they force employees to come on Saturday and Sunday when there is no such a requirement in project. employees when there is no requirement in project. work culture is very poor and they don't allow their employees to educate on various skills development programmes.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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IBM Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at IBM ?
The average salary of a Service Desk Analyst at IBM in India typically ranges from ₹3.0 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Service Desk Analyst at IBM earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Service Desk Analyst Salaries at IBM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ IBM employees in India.
What is the estimated take home salary of a Service Desk Analyst at IBM in India?
The estimated take-home salary of a Service Desk Analyst at IBM in India typically ranges from ₹30,310 to ₹31,620 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of IBM. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Service Desk Analyst at IBM ?
To be a Service Desk Analyst at IBM in india, the key skills required include:

  • - Technical Support
  • - Troubleshooting
  • - Service Desk
  • - Administration
  • - client servicing

These skills are highly valued at IBM and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than IBM for Service Desk Analyst in India?
Koch Business Solutions ₹6.0 Lakhs to ₹13.9 Lakhs per year
UST ₹3.5 Lakhs to ₹9.5 Lakhs per year
Dell EMC ₹4.2 Lakhs to ₹8.3 Lakhs per year
Cognizant ₹2.0 Lakhs to ₹8.3 Lakhs per year
NTT Data ₹2.8 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IBM, depending on the role and experience level.
What is the salary of a Service Desk Analyst in companies similar to IBM in India?
The salary of a Service Desk Analyst at companies similar to IBM in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra ₹2.1 Lakhs to ₹8.0 Lakhs per year
TCS ₹2.8 Lakhs to ₹9.0 Lakhs per year
NTT DATA, Inc. ₹3.0 Lakhs to ₹6.3 Lakhs per year
Accenture ₹2.0 Lakhs to ₹8.4 Lakhs per year
Wipro ₹1.8 Lakhs to ₹8.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Service Desk Analyst at IBM in India?
The salary growth for a Service Desk Analyst at IBM depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at IBM:

Experience Average Salary Range
1 year ₹3.0 Lakhs to ₹6.9 Lakhs per year
2 years ₹3.0 Lakhs to ₹4.1 Lakhs per year
3 years ₹3.1 Lakhs to ₹7.3 Lakhs per year
4 years ₹3.8 Lakhs to ₹5.5 Lakhs per year
and so on.

Tell us how to improve this page.

IBM Service Desk Analyst salary in India ranges between ₹3 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 12 IBM latest salaries received from various employees of IBM.