Capgemini Service Desk Analyst Salaries by 40+ Employees

0 - 5 years exp.

₹2 Lakhs - ₹5.2 Lakhs

Salary of majority employees

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25% less than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

IT & Information Security Service Desk Analyst Salary 0 - 4 years exp. (11 salaries)	Unlock ₹2.1 L/yr - ₹5.2 L/yr
Customer Success, Service & Operations Service Desk Analyst Salary 1 - 5 years exp. (7 salaries)	Unlock ₹2.2 L/yr - ₹4.5 L/yr
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Engineering - Hardware & Networks Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	Unlock ₹2.1 L/yr - ₹3.5 L/yr

Last Updated: 21 Dec 2024

Companies similar to Capgemini for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Analyst Salary 2 - 7 years exp. (104 salaries)	Unlock ₹2.8 L/yr - ₹9 L/yr 49% more
Infosys Service Desk Analyst Salary 1 - 5 years exp. (22 salaries)	Unlock ₹2 L/yr - ₹7.5 L/yr 35% more
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Wipro Service Desk Analyst Salary 0 - 7 years exp. (147 salaries)	Unlock ₹1.8 L/yr - ₹8 L/yr 33% more	21 job openings
HCLTech Service Desk Analyst Salary 0 - 6 years exp. (212 salaries)	Unlock ₹1.7 L/yr - ₹6.2 L/yr 12% more
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (108 salaries)	Unlock ₹2.1 L/yr - ₹7.7 L/yr 45% more
Cognizant Service Desk Analyst Salary 0 - 5 years exp. (60 salaries)	Unlock ₹2 L/yr - ₹8.3 L/yr 60% more
IBM Service Desk Analyst Salary 1 - 6 years exp. (12 salaries)	Unlock ₹3 L/yr - ₹5.5 L/yr 25% more
Accenture Service Desk Analyst Salary 0 - 5 years exp. (47 salaries)	Unlock ₹2 L/yr - ₹7.4 L/yr 44% more
DXC Technology Service Desk Analyst Salary 1 - 8 years exp. (12 salaries)	Unlock ₹2.6 L/yr - ₹5 L/yr 6% more
NTT Data Service Desk Analyst Salary 0 - 6 years exp. (32 salaries)	Unlock ₹2.8 L/yr - ₹7.9 L/yr 52% more
NTT DATA, Inc. Service Desk Analyst Salary 2 - 5 years exp. (44 salaries)	Unlock ₹3 L/yr - ₹6.3 L/yr 47% more
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HCL Group Service Desk Analyst Salary 0 - 5 years exp. (22 salaries)	Unlock ₹1.8 L/yr - ₹4 L/yr 6% less
NTT Service Desk Analyst Salary 1 - 5 years exp. (8 salaries)	Unlock ₹3.3 L/yr - ₹4.5 L/yr 23% more
HCL Infosystems Service Desk Analyst Salary 0 - 6 years exp. (6 salaries)	Unlock ₹2 L/yr - ₹2.8 L/yr 30% less
LTIMindtree Service Desk Analyst Salary 1 - 4 years exp. (6 salaries)	Unlock ₹2.4 L/yr - ₹4 L/yr 3% more
Genpact Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	Unlock ₹3 L/yr - ₹5.6 L/yr 18% more
Dell EMC Service Desk Analyst Salary 2 - 4 years exp. (4 salaries)	Unlock ₹4.2 L/yr - ₹8.3 L/yr 81% more
Koch Business Solutions Service Desk Analyst Salary 3 - 9 years exp. (4 salaries)	Unlock ₹6 L/yr - ₹13.9 L/yr 199% more

Service Desk Analyst salary at Capgemini ranges between ₹2 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 41 latest salaries received from various employees of Capgemini.

Latest annual salaries shared by Capgemini Service Desk Analyst

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1 year exp.

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5 years exp.

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Experience wise Capgemini Service Desk Analyst salaries

Last Updated: 21 Dec 2024

Experience	Avg Annual Salary
Fresher (14 salaries)	Unlock ₹2 L/yr - ₹3.2 L/yr
1 year (5 salaries)	Unlock ₹2.5 L/yr - ₹3.8 L/yr
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2 years (11 salaries)	Unlock ₹2 L/yr - ₹5 L/yr
3 years (5 salaries)	Unlock ₹2 L/yr - ₹5.2 L/yr
4 years (4 salaries)	Unlock ₹2 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹4.5 L/yr

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Top skills at Capgemini for Service Desk Analyst

Troubleshooting Service Desk Telecommunication Financial Services Customer Service Orientation Healthcare Interpersonal Skills technical helpdesk Helpdesk Bmc Remedy Customer Service Business operations Technical Support inbound Analytical skills

Salary related reviews for Capgemini

2.6

Rated by 5 employees for salary & benefits

Senior Associate in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

2.0

• posted on 31 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.

Salary - Bad

+5 more

Project Manager in Mumbai

Full Time

Project & Program Management Department

2.0

• posted on 15 Dec 2024

1.0

for Salary and Benefits

Likes

No salary, always given excuse even if we work hard, have been in Capgemini for last 10 Yeats they don't bother for increment. New joiners gets good hike and at last they are non performance, all work we have to do

Dislikes

Salary

Salary - Bad

+4 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

2.0

• posted on 28 Nov 2024

1.0

for Salary and Benefits

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

Work-life balance - Good

Dislikes

...leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period.

Salary - Bad

+3 more

Team Lead in Pune

Full Time

IT & Information Security Department

1.0

• posted on 31 Oct 2024

2.0

for Salary and Benefits

Likes

If you get good manager and project you will learn many things.1 percent probability

Skill development - Good

Dislikes

...our. Leadership will give all fresher under lead and asked to get the work done.no salary hike from last 2 year. Only boot leaker get promotion though there is some compliance issue.

Salary - Poor

+5 more

Operations Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Oct 2024

1.0

for Salary and Benefits

Likes

I made a big mistake by resigning from my past organization, I was getting a manager role, so I moved here. CG have old culture, like savings means remove people. Senior managers will ask I need automation, but they don't know meaning of Automation. When my team perform automation, instead of appraising it, they will say, now workload is reduced, remove a senior person and hire a fresher in place of him. In past 3 appraisal I was performer and after that received 2% hike overall. Now I will resign, no matters I have job or not.

Dislikes

...pense from 1000 to 500. so 6K per year reduced. so overall loss of 42K per year. also they have variable pay of 10% of your salary. Now in year end, they have given few fellows as 12K hike, so even a duffer can understand that his take home is reduced by 30K. also if you are average performer then they have reduced 12% of variable. so overall, from last year you will lose 50K by default. so before you join this trap, resign ASAP.

Salary - Bad

+6 more

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an associate consultant

Need advice !!!

I have 3.5 yoe as a power bi developer, this will be my first switch. I am expecting an 100% hike but companies are stating the maximum they can give is 70-75%. How to handle the situation?

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Capgemini Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at Capgemini?

Service Desk Analyst salary at Capgemini in India ranges between ₹2.0 Lakhs to ₹5.2 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 25% less than the average Service Desk Analyst Salary in India. Salary estimates are based on 41 latest salaries received from various employees of Capgemini India.

How does the salary of a Service Desk Analyst at Capgemini India compare with the average salary range for this job?

The average salary of a Service Desk Analyst at Capgemini is 25% less than the average salary of a Service Desk Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Service Desk Analyst at Capgemini?

Troubleshooting, Service Desk, Telecommunication, Financial Services and Customer Service Orientation are some of the popular skills required to work as a Service Desk Analyst at Capgemini India.

Which similar companies are paying more than Capgemini to a Service Desk Analyst in India?

Koch Business Solutions Service Desk Analyst Salary - ₹6.0 Lakhs to ₹13.9 Lakhs per year
Dell EMC Service Desk Analyst Salary - ₹4.2 Lakhs to ₹8.3 Lakhs per year
Cognizant Service Desk Analyst Salary - ₹2.0 Lakhs to ₹8.3 Lakhs per year
NTT Data Service Desk Analyst Salary - ₹2.8 Lakhs to ₹7.9 Lakhs per year
TCS Service Desk Analyst Salary - ₹2.8 Lakhs to ₹9.0 Lakhs per year

What is the salary of a Service Desk Analyst in companies similar to Capgemini in India?

NTT DATA, Inc. Service Desk Analyst Salary - ₹3.0 Lakhs to ₹6.3 Lakhs per year
Tech Mahindra Service Desk Analyst Salary - ₹2.1 Lakhs to ₹7.7 Lakhs per year
Accenture Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.4 Lakhs per year
Infosys Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
Wipro Service Desk Analyst Salary - ₹1.8 Lakhs to ₹8.0 Lakhs per year

What is the estimated take home salary of a Service Desk Analyst at Capgemini in India?

The estimated take-home salary of a Service Desk Analyst at Capgemini ranges between ₹23,631 per month to ₹25,091 per month in India. The take-home salary calculation is based on the average Capgemini Service Desk Analyst salary in India which ranges between ₹2.0 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Service Desk Analyst at Capgemini?

According to AmbitionBox, 59% of the Capgemini Service Desk Analysts reported a notice period of 3 Months, 41% reported a notice period of 15 days or less.This is based on 17 responses on AmbitionBox in last 2 years.

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Capgemini Service Desk Analyst Salaries

Capgemini Service Desk Analyst salary in India ranges between ₹2 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 41 Capgemini latest salaries received from various employees of Capgemini.