Cognizant Service Desk Analyst Salaries by 60+ Employees (Updated 2025)

0 - 5 years exp.

₹2 Lakhs - ₹8.3 Lakhs

Avg. annual salary

Monthly In-hand Salary

16% more than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 0 - 5 years exp. (8 salaries)	₹3.1 L/yr - ₹6.8 L/yr
IT & Information Security Service Desk Analyst Salary 0 - 4 years exp. (8 salaries)	₹2.3 L/yr - ₹8 L/yr
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Engineering - Hardware & Networks Service Desk Analyst Salary 0 - 4 years exp. (6 salaries)	₹2 L/yr - ₹6 L/yr
Engineering - Software & QA Service Desk Analyst Salary 0 - 5 years exp. (6 salaries)	₹3 L/yr - ₹5.7 L/yr
Finance & Accounting Service Desk Analyst Salary Fresher (AmbitionBox Estimate)	₹2 L/yr - ₹6.5 L/yr

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Last Updated: 5 Jan 2025

Companies similar to Cognizant for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
HCLTech Service Desk Analyst Salary 0 - 5 years exp. (208 salaries)	₹1.7 L/yr - ₹6.2 L/yr 33% less
Wipro Service Desk Analyst Salary 0 - 6 years exp. (157 salaries)	₹1.8 L/yr - ₹8 L/yr 14% less	24 job openings
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Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (111 salaries)	₹2.1 L/yr - ₹8 L/yr 2% less
TCS Service Desk Analyst Salary 2 - 7 years exp. (106 salaries)	₹2 L/yr - ₹9 L/yr 5% less
Accenture Service Desk Analyst Salary 1 - 4 years exp. (45 salaries)	₹2 L/yr - ₹8.4 L/yr 9% less
Capgemini Service Desk Analyst Salary 1 - 8 years exp. (41 salaries)	₹2.1 L/yr - ₹8.5 L/yr 24% less
NTT Data Service Desk Analyst Salary 4 - 7 years exp. (16 salaries)	₹4.5 L/yr - ₹6 L/yr 4% more
NTT DATA, Inc. Service Desk Analyst Salary 2 - 5 years exp. (23 salaries)	₹3 L/yr - ₹6.3 L/yr 8% less
HCL Group Service Desk Analyst Salary 0 - 5 years exp. (22 salaries)	₹1.8 L/yr - ₹4 L/yr 41% less
Infosys Service Desk Analyst Salary 1 - 5 years exp. (22 salaries)	₹2 L/yr - ₹7.5 L/yr 15% less
DXC Technology Service Desk Analyst Salary 1 - 7 years exp. (13 salaries)	₹2.6 L/yr - ₹6 L/yr 32% less
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IBM Service Desk Analyst Salary 1 - 6 years exp. (12 salaries)	₹3 L/yr - ₹5.5 L/yr 21% less
NTT Service Desk Analyst Salary 1 - 5 years exp. (8 salaries)	₹3.3 L/yr - ₹4.5 L/yr 23% less
HCL Infosystems Service Desk Analyst Salary 0 - 6 years exp. (6 salaries)	₹2 L/yr - ₹2.8 L/yr 56% less
Genpact Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	₹3 L/yr - ₹5.6 L/yr 26% less
Dell EMC Service Desk Analyst Salary 2 - 4 years exp. (4 salaries)	₹4.2 L/yr - ₹8.3 L/yr 13% more
UST Service Desk Analyst Salary 2 - 9 years exp. (4 salaries)	₹3.5 L/yr - ₹9.5 L/yr 15% more	4 job openings
Koch Business Solutions Service Desk Analyst Salary 3 - 9 years exp. (4 salaries)	₹6 L/yr - ₹13.9 L/yr 87% more

Service Desk Analyst salary at Cognizant ranges between ₹2 Lakhs to ₹8.3 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 60 latest salaries received from various employees of Cognizant.

Experience wise Cognizant Service Desk Analyst salaries

Last Updated: 5 Jan 2025

Experience	Avg Annual Salary
Fresher (26 salaries)	₹2 L/yr - ₹4 L/yr
1 year (7 salaries)	₹2 L/yr - ₹4.7 L/yr
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2 years (8 salaries)	₹3.2 L/yr - ₹5.5 L/yr
3 years (7 salaries)	₹3 L/yr - ₹8.3 L/yr
4 years (6 salaries)	₹4.8 L/yr - ₹8 L/yr
5 years (6 salaries)	₹5.7 L/yr - ₹6.8 L/yr

View all

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Top skills at Cognizant for Service Desk Analyst

System Design Technical Voice Process Ruby Vehicle JPA Oracle Payables

Salary related reviews for Cognizant

3.3

Rated by 5 employees for salary & benefits

Processing Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 25 Mar 2025

5.0

for Salary and Benefits

Likes

Working at cognizant really helps me a lot both in personal and professional way .The work life balance & company culture was good and the allowances they provide apart from the salary was excellent...I really enjoyed my 3 years at Cognizant.

Salary - Excellent

+4 more

Dislikes

One thing I dislike about these companies are there is no guarantee of job security...they will pick 10/15 employees and moved them to different project within the company (internal movement)..which I think is a part of business but needs to be reviewed....

Job security - Bad

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

2.0

• posted on 20 Mar 2025

3.0

for Salary and Benefits

Likes

As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.

Skill development - Good

Dislikes

Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.

Job security - Poor

+3 more

Senior Associate in Pune

Full Time

Consulting Department

2.0

• posted on 19 Mar 2025

3.0

for Salary and Benefits

Likes

1. salary do not have varaibale component. 2. Co-workers are good.

Dislikes

1. Low job security 2. Forcing people to work from office(ODC) 3. Mostly support projects 4. Very low transparency with poor management 5. Work satisfaction is very average

Skill development - Poor

+5 more

Processing Executive in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 11 Mar 2025

3.0

for Salary and Benefits

Likes

Salary credited on time. Two way cab. Large campus. Once in 6 months we use to go to trip to nearby places.

Dislikes

No work life balance. Constant pressure to meet targets. Worked overtime without any additional payment. Leads will put you on PIP if you don't meet the targets.

Skill development - Bad

+5 more

Processing Executive in Gurgaon / Gurugram

Full Time

Marketing & Communication Department

1.0

• posted on 15 Feb 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No promotion, no salary increments in 2+4 years, managers/TL are use less, never gives Overtime salary as promised no leaves are approved more than 2 days in a month no matter how urgent it is. Also they talk to u as a salves and if u get an opportunity to work somewhere with higher salary they will file a legal action and ask u money

Salary - Bad

+6 more

see more salary related reviews

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What people are saying about Cognizant

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a snowflake developer

2w (edited)

Novartis Job Offer

Hi everyone, I have 3.6 years of IT experience and currently work at a service-based company in Pune. My current CTC is 14 LPA (13.5 LPA fixed). I recently received an offer from Novartis Hyderabad as Data Analyst level 3 with a CTC of 19.9 LPA (18.3 LPA fixed). Is this a good offer, or is it on the lower side for my experience? Would appreciate your suggestions! Any answers from people working at Novartis pls ?

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Cognizant Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at Cognizant ?

The average salary of a Service Desk Analyst at Cognizant in India typically ranges from ₹2.0 Lakhs to ₹8.3 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Service Desk Analyst at Cognizant earn more than ₹6.2 Lakhs per year, and the top 1% earn over ₹8.2 Lakhs per year. Service Desk Analyst Salaries at Cognizant can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ Cognizant employees in India.

What is the estimated take home salary of a Service Desk Analyst at Cognizant in India?

The estimated take-home salary of a Service Desk Analyst at Cognizant in India typically ranges from ₹39,314 to ₹40,490 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹8.3 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of Cognizant. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Analyst at Cognizant ?

To be a Service Desk Analyst at Cognizant in india, the key skills required include:

- System Design
- Technical Voice Process
- Ruby
- Vehicle
- JPA

These skills are highly valued at Cognizant and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Cognizant for Service Desk Analyst in India?

Koch Business Solutions	₹6.0 Lakhs to ₹13.9 Lakhs per year
UST	₹3.5 Lakhs to ₹9.5 Lakhs per year
Dell EMC	₹4.2 Lakhs to ₹8.3 Lakhs per year
NTT Data	₹4.5 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Cognizant, depending on the role and experience level.

What is the salary of a Service Desk Analyst in companies similar to Cognizant in India?

The salary of a Service Desk Analyst at companies similar to Cognizant in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹2.1 Lakhs to ₹8.0 Lakhs per year
TCS	₹2.0 Lakhs to ₹9.0 Lakhs per year
NTT DATA, Inc.	₹3.0 Lakhs to ₹6.3 Lakhs per year
Accenture	₹2.0 Lakhs to ₹8.4 Lakhs per year
Wipro	₹1.8 Lakhs to ₹8.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst at Cognizant in India?

The salary growth for a Service Desk Analyst at Cognizant depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at Cognizant:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹4.0 Lakhs per year
1 year	₹2.0 Lakhs to ₹4.7 Lakhs per year
2 years	₹3.2 Lakhs to ₹5.5 Lakhs per year
3 years	₹3.0 Lakhs to ₹8.3 Lakhs per year

and so on.

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Cognizant Service Desk Analyst Salaries

Cognizant Service Desk Analyst salary in India ranges between ₹2 Lakhs to ₹8.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 60 Cognizant latest salaries received from various employees of Cognizant.