Capita Customer Support Salaries by 4 Employees

2 - 5 years exp.

₹3 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

47% more than the average Customer Support Salary in IT Services & Consulting Companies for 2 - 5 years of experience

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Last Updated: 13 Nov 2023

Companies similar to Capita for Customer Support

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Support Salary 0 - 2 years exp. (9 salaries)	₹1.8 L/yr - ₹3 L/yr 31% less	1 job opening
TCS Customer Support Salary 0 - 7 years exp. (7 salaries)	₹2 L/yr - ₹3.7 L/yr 29% less
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Infosys Customer Support Salary 1 - 6 years exp. (3 salaries)	₹2.2 L/yr - ₹4 L/yr 14% less
HCLTech Customer Support Salary 0 - 1 year exp. (5 salaries)	₹1 L/yr - ₹4 L/yr 35% less	2 job openings
Tech Mahindra Customer Support Salary 0 - 3 years exp. (158 salaries)	₹1 L/yr - ₹4.3 L/yr 38% less	2 job openings
Genpact Customer Support Salary 0 - 4 years exp. (11 salaries)	₹1.8 L/yr - ₹4.4 L/yr 13% less
Mphasis Customer Support Salary 0 - 4 years exp. (7 salaries)	₹2.4 L/yr - ₹4 L/yr 25% less
Hexaware Technologies Customer Support Salary 0 - 3 years exp. (4 salaries)	₹1.9 L/yr - ₹2.3 L/yr 51% less	1 job opening
Hewlett Packard Enterprise Customer Support Salary 0 - 8 years exp. (4 salaries)	₹3.8 L/yr - ₹6 L/yr 19% more
FIS Customer Support Salary 3 - 5 years exp. (3 salaries)	₹3 L/yr - ₹3.6 L/yr 16% less
Cognizant Customer Support Salary 1 - 2 years exp. (3 salaries)	₹4 L/yr - ₹5 L/yr 12% more	7 job openings
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Customer Support salary at Capita ranges between ₹3 Lakhs to ₹6 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 4 latest salaries received from various employees of Capita.

Experience wise Capita Customer Support salaries

Last Updated: 13 Nov 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
3 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
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5 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr

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Top skills at Capita for Customer Support

International Voice Process US Shift inbound customer care outbound Communication Skills customer support voice process Customer Service International Non Voice Customer Care Customer Service Chat Customer Support Chat Process

Salary related reviews for Capita

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 12 Jan 2025

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

Salary - Poor

+6 more

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 22 Nov 2024

3.0

for Salary and Benefits

Likes

Pressure is less then other organisations.

Work-life balance - Good

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Skill development - Poor

+4 more

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Salary - Bad

+6 more

Senior Associate Operations in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 22 Dec 2024

2.0

for Salary and Benefits

Likes

There nothing you would like about this company, except on time salary

Dislikes

They will start showing their true colours after you're through OJT or 6 months. Not worth working hard at such companies as they don't appreciate it at all. It not a place for honest and hard working employees,. You can't even be sure about the appraisal,.

Salary - Poor

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Skill development - Poor

+3 more

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2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Capita Customer Support Salary FAQs

What is the salary of Customer Support at Capita?

Customer Support salary at Capita in India ranges between ₹3.0 Lakhs to ₹6.0 Lakhs for experience between 2 years to 5 years. According to our estimates it is 47% more than the average Customer Support Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Capita India.

How does the salary of a Customer Support at Capita India compare with the average salary range for this job?

The average salary of a Customer Support at Capita is 47% more than the average salary of a Customer Support in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support at Capita?

International Voice Process, US Shift, inbound, customer care and outbound are some of the popular skills required to work as a Customer Support at Capita India.

Which similar companies are paying more than Capita to a Customer Support in India?

Hewlett Packard Enterprise Customer Support Salary - ₹3.8 Lakhs to ₹6.0 Lakhs per year
Cognizant Customer Support Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Customer Support in companies similar to Capita in India?

Genpact Customer Support Salary - ₹1.8 Lakhs to ₹4.4 Lakhs per year
Infosys Customer Support Salary - ₹2.2 Lakhs to ₹4.0 Lakhs per year
FIS Customer Support Salary - ₹3.0 Lakhs to ₹3.6 Lakhs per year
Mphasis Customer Support Salary - ₹2.4 Lakhs to ₹4.0 Lakhs per year
TCS Customer Support Salary - ₹2.0 Lakhs to ₹3.7 Lakhs per year

What is the estimated take home salary of a Customer Support at Capita in India?

The estimated take-home salary of a Customer Support at Capita ranges between ₹29,129 per month to ₹30,506 per month in India. The take-home salary calculation is based on the average Capita Customer Support salary in India which ranges between ₹3.0 Lakhs to ₹6.0 Lakhs per year for employees with experience between 2 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Support at Capita?

According to AmbitionBox, 100% of the Capita Customer Supports reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Capita Customer Support Salaries

Capita Customer Support salary in India ranges between ₹3 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Capita latest salaries received from various employees of Capita.