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Cognizant Customer Support salaries in India (Updated 2025)

Annual salary range
1 - 2 years exp.
₹4 Lakhs - ₹5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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62% more than the average Customer Support Salary in IT Services & Consulting Companies for 1 - 2 years of experience

Interested in this particular role? 6 job openings

Last Updated: 7 Mar 2025

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Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

Customer Support salary at Cognizant ranges between ₹4 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 3 latest salaries received from various employees of Cognizant.

Latest annual salaries shared by Cognizant Customer Support

3d ago
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2 years exp.
1y ago
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1 year exp.
1y ago
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2 years exp.

Experience wise Cognizant Customer Support salaries

Last Updated: 7 Mar 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹3.6 L/yr - ₹4.6 L/yr
2 years (AmbitionBox Estimate)

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₹4.2 L/yr - ₹5.3 L/yr

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Top skills at Cognizant for Customer Support

customer support Customer Support Communication Skills Customer Service International Voice Process voice international voice Customer Service Loan Processing Mortgage Servicing International Voice Process voice process international bpo Voice Process Escalation Management
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Salary related reviews for Cognizant

5.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 22 Jan 2025

4.0
 for  Salary and Benefits

Likes

Cognizant has its strengths, but I feel there's room for improvement in several areas beyond just salary. For me, the overall experience hasn’t aligned with my expectations.

read more
  • Salary - Good

Dislikes

In my personal experience, I have faced challenges with the lack of qualified managers and team leads. For instance, in our team, we work from different locations, and our team lead rarely conducted regular team huddles. Even when I, as a senior, tried to take responsibility and initiate meetings, he would often find reasons to stop or postpone them. Over the course of the year, he connected with the team only four or five times, which was far from adequate for effective team collaboration. Additionally, my manager has been disconnected from the team for over a year. When he first joined during a critical transformation period, he did not take the time to observe the team members' expertise, interests, or long-term goals. This lack of involvement left us feeling unsupported and undervalued. One major concern was the cultural bias I experienced. Being from Chennai and a Tamil speaker, I noticed a clear difference in how I and others like me were treated compared to team members from Hyderabad, particularly Telugu-speaking colleagues. This disparity in treatment created a sense of alienation and made it difficult to feel like a cohesive part of the team.

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 22 Jan 2025

3.0
 for  Salary and Benefits

Likes

Cognizant offers a wide range of career paths in IT, consulting, and business process services, which can be appealing to professionals looking to grow their careers.

read more

Dislikes

The work hours used to affect my work life balance and I feel that salary increments and promotions are slower compared to competitors.

read more
  • Work satisfaction - Poor
  • +1 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 10 Jan 2025

3.0
 for  Salary and Benefits

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

read more
  • Work satisfaction - Good
  • +2 more

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

read more

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 10 Jan 2025

4.0
 for  Salary and Benefits

Likes

If you swith to Cognizant, they will provide good salary compared to other service based company. They also push their associate for skill development with regular certification drive.

read more
  • Salary - Good
  • +1 more

Dislikes

The appraisal system dropped drastically in couple of years. Very minimum salary hike with high ratings.

  • Promotions - Poor

Full Time

 · 

Project & Program Management Department

4.0
  •  posted on 18 Dec 2024

3.0
 for  Salary and Benefits

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary is lower compared to other firms.

see more salary related reviews

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Cognizant Customer Support Salary FAQs

What is the notice period for Customer Support at Cognizant?
According to AmbitionBox, 100% of the Cognizant Customer Supports reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Cognizant Customer Support salary in India ranges between ₹4 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Cognizant latest salaries received from various employees of Cognizant.