Genpact Customer Support Salaries by 10 Employees (Updated 2025)

0 - 4 years exp.

₹1.8 Lakh - ₹4.4 Lakhs

Low Confidence

Salary of majority employees

Unlock

32% more than the average Customer Support Salary in IT Services & Consulting Companies for 0 - 4 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Support Salary 1 - 3 years exp. (4 salaries)	Unlock ₹2.2 L/yr - ₹4.4 L/yr
Login to view exact salary
Consulting Customer Support Salary 1 - 3 years exp. (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹3.4 L/yr

Last Updated: 28 Feb 2025

Companies similar to Genpact for Customer Support

Company name	Avg Annual Salary	Open Jobs
TCS Customer Support Salary 0 - 7 years exp. (7 salaries)	Unlock ₹2 L/yr - ₹3.7 L/yr 23% less
Infosys Customer Support Salary 1 - 6 years exp. (3 salaries)	Unlock ₹2.2 L/yr - ₹4 L/yr 7% less
Login to view exact salary
Wipro Customer Support Salary 0 - 2 years exp. (9 salaries)	Unlock ₹1.8 L/yr - ₹3 L/yr 26% less	1 job opening
Accenture Customer Support Salary 0 - 5 years exp. (17 salaries)	Unlock ₹1.8 L/yr - ₹6 L/yr 3% less
HCLTech Customer Support Salary 0 - 1 year exp. (5 salaries)	Unlock ₹1 L/yr - ₹4 L/yr 30% less	2 job openings
IBM Customer Support Salary 2 - 4 years exp. (4 salaries)	Unlock ₹3 L/yr - ₹3.5 L/yr 13% less
Tech Mahindra Customer Support Salary 0 - 3 years exp. (158 salaries)	Unlock ₹1 L/yr - ₹4.3 L/yr 32% less	5 job openings
Sutherland Global Services Customer Support Salary 0 - 4 years exp. (45 salaries)	Unlock ₹1.6 L/yr - ₹4 L/yr 19% less
Hewlett Packard Enterprise Customer Support Salary 0 - 8 years exp. (4 salaries)	Unlock ₹3.8 L/yr - ₹6 L/yr 29% more
FIS Customer Support Salary 3 - 5 years exp. (3 salaries)	Unlock ₹3 L/yr - ₹3.6 L/yr 9% less

Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

Customer Support salary at Genpact ranges between ₹1.8 Lakh to ₹4.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 10 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Support salaries

Last Updated: 28 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹5.9 L/yr
1 year (4 salaries)	Unlock ₹1.8 L/yr - ₹3.5 L/yr
Login to view exact salary
2 years (AmbitionBox Estimate)	Unlock ₹3.5 L/yr - ₹6.5 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹4.4 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹1.6 L/yr - ₹4 L/yr

Similar Designation salaries in Genpact

Process Associate Salary

(27.9k salaries)

Unlock

₹0.85 L/yr - ₹6.5 L/yr

Management Trainee Salary

(19.5k salaries)

Unlock

₹1.65 L/yr - ₹8.5 L/yr

Business Analyst Salary

(4.9k salaries)

Unlock

₹4 L/yr - ₹13 L/yr

Senior Associate Salary

(4.8k salaries)

Unlock

₹1 L/yr - ₹9.5 L/yr

Senior Process Associate Salary

(4k salaries)

Unlock

₹1.3 L/yr - ₹5.3 L/yr

Operations Manager Salary

(1.7k salaries)

Unlock

₹6.5 L/yr - ₹19 L/yr

Assistant Vice President Salary

(1.4k salaries)

Unlock

₹18.5 L/yr - ₹60 L/yr

Technical Associate Salary

(1.3k salaries)

Unlock

₹1.8 L/yr - ₹9.75 L/yr

Team Lead Salary

(1.2k salaries)

Unlock

₹2.1 L/yr - ₹10.52 L/yr

Content Moderator Salary

(898 salaries)

Unlock

₹1.74 L/yr - ₹7 L/yr

Top skills at Genpact for Customer Support

customer support Customer Service customer care voice process bpo Inbound Calls Outbound Calling Customer Handling Customer Centric ITES Technical Sales Non Voice Process Solving Queries Customer Focus chat support

Salary related reviews for Genpact

1.0

Rated by 1 employees for salary & benefits

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Business Analyst in Bangalore / Bengaluru

Full Time

Data Science & Analytics Department

5.0

• posted on 03 Jan 2025

3.0

for Salary and Benefits

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work.

Skill development - Good

+4 more

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Promotions - Poor

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Management Trainee in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

4.0

• posted on 24 Dec 2024

2.0

for Salary and Benefits

Likes

Company Culture is good but when it comes to Project part sometimes management need to be flexible. But for skill development and learning it is good.

Skill development - Good

+3 more

Dislikes

It is about the salary and promotions. The appraisal is too low and the benefits are not much. There is no night shift compensation. Cab charges are also applicable

Salary - Poor

Management Trainee in Hyderabad / Secunderabad

Full Time

Procurement & Supply Chain Department

3.0

• posted on 20 Dec 2024

1.0

for Salary and Benefits

Likes

No work pressure, Hybrid work

Skill development - Good

+4 more

Dislikes

1) Salary. 2) Politics for this salary also. I want to give 1 suggestion - Many people in this organisation suffering with Poverty. I can't able to see their faces also. Their faces and dressing style was very poor and dull. Because of this low package I put paper in Genpact after completing my 5 months. I started searching in other companies after completing my 3 months of experience here.

Salary - Bad

+1 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Genpact

View All

kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

Got a question about Genpact?

Ask anonymously on communities.

Genpact Customer Support Salary FAQs

What is the salary of Customer Support at Genpact?

Customer Support salary at Genpact in India ranges between ₹1.8 Lakhs to ₹4.4 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 32% more than the average Customer Support Salary in India. Salary estimates are based on 10 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Support at Genpact India compare with the average salary range for this job?

The average salary of a Customer Support at Genpact is 32% more than the average salary of a Customer Support in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support at Genpact?

customer support, Customer Service, customer care, voice process and bpo are some of the popular skills required to work as a Customer Support at Genpact India.

Which similar companies are paying more than Genpact to a Customer Support in India?

Hewlett Packard Enterprise Customer Support Salary - ₹3.8 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Customer Support in companies similar to Genpact in India?

Accenture Customer Support Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year
Infosys Customer Support Salary - ₹2.2 Lakhs to ₹4.0 Lakhs per year
FIS Customer Support Salary - ₹3.0 Lakhs to ₹3.6 Lakhs per year
IBM Customer Support Salary - ₹3.0 Lakhs to ₹3.5 Lakhs per year
Sutherland Global Services Customer Support Salary - ₹1.6 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Customer Support at Genpact in India?

The estimated take-home salary of a Customer Support at Genpact ranges between ₹26,518 per month to ₹27,934 per month in India. The take-home salary calculation is based on the average Genpact Customer Support salary in India which ranges between ₹1.8 Lakhs to ₹4.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Support at Genpact?

According to AmbitionBox, 75% of the Genpact Customer Supports reported a notice period of 15 days or less, 25% reported a notice period of 1 Month.This is based on 4 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Genpact Customer Support Salaries by Location

Home >
Salaries >
Genpact Salaries >
Genpact Customer Support Salaries

Genpact Customer Support salary in India ranges between ₹1.8 Lakh to ₹4.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 Genpact latest salaries received from various employees of Genpact.