Genpact Customer Support salaries in Hyderabad / Secunderabad

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Likes

Hybrid work option still offered by some processes

Dislikes

...pdate bank or PF information correctly, and there is no proper point of contact. Salary in hand and perks offered and actual salary received is in stark contrast, lot of hidden adjustments so if you receive the perks as promised, consider yourself lucky. Employees are restricted from reaching out to HR directly. To sum up, it all depends on the manager

Likes

Nothing

Dislikes

This is the worst company I have ever worked for, they don't pay for overtime, and ask to extend without any reason. Management has no skills, don't know how to behave. They think employees are school students and ask them to extend shifts like hell and no mercy for the employees if they are ill or having severe illness. Office culture is at worst,you will have nightmares.

Likes

Skill Development Work Life Balance Work Satisfaction

Dislikes

...they will simply cry to give associates a single sweet box forget sweet box they wont even give a single sweet No bonus No hikes No food No free cab No reimbursements even if you do you have to give a detailed explanation of why you are eligible for that reimbursement If you are night shift employee you are not even considered as Genpact employee They will celebrate an event annually called Tarang in which they will give dinner and trust me that’s the worst food you will ever try in your life even the food in the drainages is far better than that food and even if you opt for cabs they wont switch on the AC as it is budget cut If you need office 365 sorry you wont get it because of budget issues There are so many things we can discuss and the sanitation in the company is very poor and trust me you will find cockroaches and mosquitoes as your colleagues

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly