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WNS Senior Customer Service Associate Reviews

based on 51 reviews
Updated 23 May, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.1

Company culture

4.0

Work-Life balance

3.7

Work Satisfaction

3.7

Skill development

3.3

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in WNS Senior Customer Service Associate Reviews

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People also ask about WNS's Senior Customer Service Associates

How is WNS to work for?
WNS is rated 4.0 out of 5, based on 51 reviews by employees on AmbitionBox. WNS is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 3.3 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 4.1 at WNS by 51 employees. While job security is rated 4.1 and work-life balance is rated 4.0 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.

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Gender Based Ratings for WNS Senior Customer Service Associate

based on 48 reviews
3.7
Rated by 15 Women

Rated 4.0 for Job Security and 4.0 for Company Culture

women
4.2
Rated by 33 Men

Rated 4.0 for Work-Life Balance and 4.0 for Company Culture

men

Working Days for WNS Senior Customer Service Associate

based on 51 reviews
Monday to Friday
55%
Rotational Shift
39%
Other
4%
Alternate Saturday off
2%

Work Timings for WNS Senior Customer Service Associate

based on 51 reviews
Flexible timing
Strict (8.30am - 5.30pm)
Strict (6.30pm - 3.30am)
58%
6%
3%
33% employees reported other strict timings

Shift Timings for WNS Senior Customer Service Associate

based on 51 reviews
Day shift
Night shift
87%
13%

Business Travel for WNS Senior Customer Service Associate

based on 51 reviews
No travel
81%
Within city
10%
International travel
7%
Within country
2%
WNS Senior Customer Service Associate Salary
based on 140 salaries
₹1.6 L/yr - ₹6.7 L/yr
At par with the average Senior Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
13 total responses
freemeal
Free meal
3 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
10 total responses
+5 more benefits
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