WNS is rated
4.0 out of 5 stars on
AmbitionBox, based on 51 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
WNS is rated
4.0 out of 5 stars on
AmbitionBox, based on 51 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in WNS Senior Customer Service Associate Reviews
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51 reviews found
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Popular
Senior Customer Service Associate in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Sep 2024
Likes
Salary is on time.
Dislikes
Cafeteria and transport needs massive change.
Senior Customer Service Associate in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 May 2024
Likes
Best
Dislikes
No this is better company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Very friendly atmosphere, company policies and appraisal's are fair. Salary hike as per performance is good. HR department takes good decisions and most importantly over smart employees are taken care very nicely because over smart employees takes things for granted unaware of the after effects of their cunning behavior.
Dislikes
Didn't experience any such situations, hence No comments
Work Details
Interesting and challenging job and that makes performance better.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Pune
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2022
Likes
Excellent Environment
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Bangalore / Bengaluru (working remotely)
Full Time
·
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Mar 2024
Likes
Workplace is really good, people are helpful,
Dislikes
The salary is low
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Weikfield office viman Nagar Pune
Web Chat Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Work environment
Dislikes
Worst transportation system n no facilities on sat and Sun such as no tissues in washrooms, no clean water also no food in canteen after 8pm.
Work Details
Average
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Mumbai
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Salary comes on time. Employee insurance.
Dislikes
There is no work life balance.
Work Details
Not good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the Management is transparent. Company policies are good. Appraisals are fair and they give good salary hike every year.
Dislikes
There is nothing which I dislike about the company.
Work Details
Very good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Navi Mumbai
Travel Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2021
Likes
Good company to work with
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Associate in
Mumbai
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Sep 2020
Likes
Blessed to be a part of Wns family.. really supported us in all the ways in this Covid-19 situation.. of the them were very supportive... Our CEO, OUR IT team was a main Role at this time WFH, our Managers, our Team leaders..so thankful n blessed to each and everyone of Wns Family...thank you is a very small work
People also ask about WNS's Senior Customer Service Associates
How is WNS to work for?
WNS is rated 4.0 out of 5, based on 51 reviews by employees on AmbitionBox.
WNS is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 3.3 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 4.1 at WNS by 51 employees. While job security is rated 4.1 and work-life balance is rated 4.0 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.
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