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Filter reviews by WNS Voice Process Executive Reviews
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What employees say about WNS?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
2 reviews
Rated by Men
2 reviews
Jobseekers also viewed
5 reviews found
Voice Process Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its very rare they will fire you. You job is secured
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
Less salary, need to improve in caring for employes mental health - They are unprofessional sometime. They ask to do overtime without giving us the option chose if we can deny.
- Salary - Poor
- Promotions - Poor
Voice Process Executive in Pune
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Service
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Nice experience
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employee Benefits
Ko
Voice Process Executive in Vimanagar
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
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Work-life balance
Likes
Wns is an international company in that uncountable people’s works daily together from which disease like corona have chances of spread but the company takes security and safety responsibility of that employees from which they can survive safely in company or in its surroundings And also Wns have a very good management like they have made and rules and regulations from which an employee can do work on time eat on time and so many things it also haves an tight security and cameras all over company from which a man can’t do any wrong this in surrounding from my side wns is a company where an employee is so safe and do work properly with no tension and all in this company they haves tie up with so many company’s or processes from that we get an excellent knowledge and experience ..........thnx wns company for this beautifull experience I never had an great experience like this 🙏...Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Sry but from my side there is nothing to say any dislike of this company all the things which is done in the company it’s there duty and responsibility and also they all do this for there employees and staff
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Voice Process Executive in Pune
Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Voice Process Executive in Pune
Full Time
CSR & Sustainability Department
Overall Rating
Similar Designation Reviews
Senior Associate in New Delhi
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don’t see any good activity regarding to my work and life balance.
Dislikes
There is to much favouritism and all manager do partiality. If someone raise that concern to higher management then that on will target to make it out from the company
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Despite of micro management and bias behaviour of managers HR people connect with employees and ask for feedback hear from both sides
Dislikes
Micro management, Manager' Bias behaviour, partiality with teams, lower increament, lower chances of getting promotion due to manager bias behaviour,less opportunities to get chance for abroad travel or transition
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Selfish Company. Very minimum Salary hike. Pathetic transport. They pick up and drop employees like dogs. They treat employees as money making machines for them. Promotions goes to those who doesn't work.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Associate in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time and one side cab drop
- Skill development - Excellent
Dislikes
One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Pune
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Not that much pressure of work, so that employees can easily plan their leave and maintain a good work life balance.
- Job security - Good
- Work-life balance - Good
Dislikes
Policies are not framed properly, they update the policies very frequently. Nothing is systematic if you need some information you will have to find it at your own. HR team very inactive and even they don't know about most of the policies.
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Process Associate in Pune
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
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Likes
Less toxic culture also it depends on team lead and manager in the process
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Actually the biggest thing in company is if you don't negotiate properly you're going to end up getting lesser salary than previous company, Actually done survey with my colleagues and my friends who work over there all of them told that we get lesser salary than previous company
- Promotions - Poor
Work Details
Work policy: After probation period you can get WFH for atleast 4 months after that it depends on your work, quality and in the hands of managers
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
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Likes
Worst management they are not supporting those who are not favourite
Dislikes
I have a leave in my kitty and my marriage was on 24th of November. They are not approved single leave all my leave counted under UPL. And I am chasing my leave since 4 months already advance notification I have provided. They provided leave only girl and those who are favourite of managements.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
It was a very bad experience apart from the product that i was interested in everything was bad from management to work life balance
- Job security - Good
Dislikes
Everything about that organisation
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst
Dislikes
Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
I work as a travel advisor. And this is really a smooth process. What I like most about wns is supervisor and manager's behaviour. Managers and supervisors are really nice to everyone that's the only thing one can appreciate about WNS.
Dislikes
There is no both side cab available. Just one side cab facility which you will get in return. But even if you have cab facility you have to wait for it for one hour after shift end, you ll b standing with other employees in waiting list. No job security at all, process may ramped down and time and despite that you won't get bench period. Canteen workers are rude that even they can't give u juts a spoon if u ll ask for. This company is overall just a show off. And most imp thing, there is no wfh not even you are on bed that means u have to come and if you take a leave that ll be considered an unplanned leave in whatever case. Second imp thing: you ll work on 50s generation fixed system like cpu monitor where somewhere mouse is not working somewhere keyboard is not working but you have to work. There is no laptop facility. If you loose any ur belongings here even if on ur own desk no action ll be taken towards it. You won't be paid exact amount what you have got in offer letter. Conclusion : this is a rubbish organisation except supervisors behaviour....Read More
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other WNS Reviews
Senior Group Manager in Pune
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Dislikes
There is no culture or ethics they follow. It’s not like so much of work there. The management is worst there. They firmly believe in micro management. For example you joined as a people manager, then you are expected to follow a bossy culture within your subordinates. That is the primary requirement here. I would not suggest my worst enemy to join that environment. And I was not part of operations and I was in senior management....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Manager in Pune (working remotely)
Full Time
Procurement & Supply Chain - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working culture.
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Increments are terrible. Zero finanacial growth. I got 1% increments on my promotion.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Group Manager in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work pressures are ok ok. A month in a whole year is what would be high pressure enviroment. Otherwise it's chill Job security is very high but problem with that is that even those not performing keep sailing thus making me feel performance is not very valued
- Job security - Excellent
- Work-life balance - Good
Dislikes
Salary is quite low. There is hardly any skill development from the company.. its like throw them in the water and hope they swim. So all skill development will come if you take initiatives
- Salary - Poor
- Skill development - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Flexible schedule. Work life balance.
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
False promises, wrong hiring, leadership not keeping their commitments and retaining stating that they will match salary and never matching it once you take back papers.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: other
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Process Associate in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Dont join here Worst work culture And worst management... I have worked for 3 years here but no hikes no recognitions... Pure office politics
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Group Manager in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Here’s an example of an average/poor review for someone who worked with WNS for 12 years: --- Review: While their long tenure at WNS demonstrates loyalty and commitment, their overall performance during this time was average. They met basic expectations but showed limited initiative in taking on additional responsibilities or driving innovation. Growth in key skills and adaptability to new challenges seemed slower than expected, which impacted their ability to consistently deliver high-quality outcomes. There is room for improvement in proactiveness, strategic thinking, and leadership capabilities....Read More
- Job security - Good
Dislikes
- Salary - Poor
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate Operations in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
WNS is a great opportunity for freshers, especially for women, as they offer safe home drop services during night shifts. This makes it a reliable and convenient choice for those looking to start their career with added safety and support.
Dislikes
While WNS offers home drop services for women during night shifts, it's important to note that this service is not extended to male employees. Additionally, promotions and salary increments are not up to expectations, and there are concerns regarding office politics and a lack of support from upper management.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager Band 2 in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, Many other BPOs are there which is far better than WNS.
Dislikes
Too much of office politics. Group Manager, General Manager to safeguard themselves will ruin employees career.
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Lead in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security, manageable work load. Comfort level.
- Job security - Excellent
Dislikes
Less salary, less incentives, less referral amount, no night allowance, less growth opportunities, worst transport and cafeteria
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Financial Reporting Analyst in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
There is one HR in Pune, Maharashtra which make fun of candidates. Her name is SUFIA KHAN and she makes fake promises and tell candidates "congratulations, you are selected and please share your documents over mail" and when I share the documents she disappears for around 15 days and then I call the person who took the interview from anonymous number then he tells we have already asked the HR to hold the application. This kind of culture is not expected by the company like WNS. If you don't want to go ahead with the candidate then tell them and don't make fake promises and hopes. This is so Unprofessional Mrs. SUFIA KHAN. Please don't do this again with other candidate. The person feel so heart broken. The interviewer called me personally and told me that he will ask the HR to give offer letter, But the HR and the interviewer disappears....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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AmbitionBox has 5 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you.- Home >
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