This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 28 Sep, 2023
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.7
Skill development
3.5
Salary & Benefits
3.0
Work-Life balance
3.0
Work Satisfaction
2.8
Job Security
2.4
Promotions/Appraisal
1.7
Company culture
WNS is rated
3.3 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
WNS is rated
3.3 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Analytical Analyst (working remotely)
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2023
Likes
Wfh, Work life balance, bonus, Salary increment
Dislikes
Manager is very rude and not supportive.... Senior management is not support
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analytical Analyst in
Gurgaon / Gurugram
Business Intelligence & Analytics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 Feb 2022
Likes
Learning opportunities
Dislikes
Organisation works as a call center and it’s not an employee centric
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Mumbai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 07 Nov 2024
Likes
My profile was very good. My dedication towards work for 100% for which I was ever awarded from clients and WNS even.
Dislikes
No promotion in 7 years journey inspite of getting client award for excellence performance in quality.
And many quarterly league of champions award from WNS for quality and production.
My carrier growth is stuck because of no promotion, inspite of deserving 😌😌
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Gurgaon / Gurugram
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Nothing to like in this company.
Specially in commercial lending process
Dislikes
Single digit appraisal for extraordinary performer, high with politics, experienced are working under old junior (juniors who have aver less all experience), agr ap manager ki chancha giri karogay to apko kaam dia jaega, otherwise you will not get good work or valuable work, irrespective of your skill. It is completely a big question on leadership quality of the leader. Very high employee turnover ratio...Read More
Analyst in
Gurgaon / Gurugram
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Sep 2024
Likes
The only good thing about this organization is Hybrid Model
Dislikes
Appraisals and Bonus = The company is following this practice of delaying Bonus and increments in order to retain employees. Bonus is generally delayed by 1/2 months and Increment is delayed by 5-6 months (i.e almost 2 quarters) and no one is answerable for these delays.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Gurgaon / Gurugram
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2024
Likes
Worst company to work for. right from the HR to your supervisor and other support staff they all behave so rudely and tell you lies about the company and give wrong policy information. Worst Manager Chirag Sangoi from Corp Finance team
Dislikes
Everything, no work life balance and typical lala culture where general managers think they are owner of the company
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Research Associate in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2024
Likes
Nothing to like.
Dislikes
Literally EVERYTHING!!! If your package & salary is high they will stoop to any level to make you resign from the company unless you are a bott-licker. No place for smart, opinionated people.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Deputy Manager in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Apr 2024
Likes
It's a very good company with great leaders at top level. However even after so much efforts they are not able make a difference at a ground level
Dislikes
Culture
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 02 Jan 2025
Likes
Location and hybrid model.
Dislikes
Job security and Limited projects.
Analyst in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Jan 2025
Likes
Job security & culture
Dislikes
Na
Deputy Manager in
Pune
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Love the team and work life balance
Dislikes
Salary and increment and opportunities
Analyst in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Job security
Dislikes
Salary and benefits
Other WNS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager Operations in
Mumbai
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Jan 2025
Likes
Few Team members are good, I met good people as well
Dislikes
From last year in the new process, i experienced Partiality,Not Employee Friendly, Management is not good, no support from the manager
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Claims Associate in
Navi Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Dec 2024
Likes
Everything, i just cant express my gratitude towards this company , I was working at Magarpatta Pune office My Hr Swati Thakur , my Senior Management and group manager Mukesh Oza one of the best person i have ever seen. Thank you WNS for everything you gave me. I would like to appreciate Transport/ facility/Cafeteria services as well.
Dislikes
No chance of any dislikes
Senior Group Manager in
Mumbai
Full Time
·
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Every is excellent except salary increment and perks. You work everything outside your role also ib the same salary without and perks. At the time of increment you will be treated same as other and only 2, 3 % hike that also with Variable pay.
Dislikes
Salary structure
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Worst management they are not supporting those who are not favourite
Dislikes
I have a leave in my kitty and my marriage was on 24th of November. They are not approved single leave all my leave counted under UPL. And I am chasing my leave since 4 months already advance notification I have provided.
They provided leave only girl and those who are favourite of managements.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Mortgage Underwriter in
Pune (working remotely)
Full Time
·
BFSI, Investments & Trading - Other Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
WFH option
Dislikes
Not providing internet bill reimbursement and provided dongal also not works properly. IT and management team are not approachable to employees and worst work management, they call on WhatsApp call and dominate there employees in terms of Brodband connection work production and Training period. Indirectly they treat employee like slavery unprofessionalism.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Digital Marketing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2024
Likes
It was a very bad experience apart from the product that i was interested in everything was bad from management to work life balance
Dislikes
Everything about that organisation
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate Operations in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
That they gives you A Job security.
Dislikes
There is no proper appraisal system in place, and yearly performance ratings are not being provided according to performance.
The knowledge of Deputy Managers regarding the process is not being evaluated. HR is not acting as a neutral party; instead, they seem to favor the Managers.
HR does not respond to the agents' concerns and often ignores them.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Noida
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Environment is very good.
Peoples are supportive.
Dislikes
I am facing some issue. Like canteen and also odd shift suddenly changed then we will typically manage yourself.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Vice President in
Mumbai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Commercial, legal and compliance savviness given that majority of leadership comes from a chartered accounting background. Consistent strong financial performance, especially the margins is a testimony to this strength.
Convenient for Maharashtra based employees as this is one of the few reputed BPM industries in this part of India.
Dislikes
Top few includes, extremely personality driven culture, increment and growth concerns for majority of the folks due to a very margin oriented approach combined with a weak positioning with the clients in some of the verticals.
High vintage of majority of senior leadership driving more of fixed way of thinking. Relatively high level of politics and blame games.
Over regulated environment.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Worst
Dislikes
Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.
WNS is rated 3.3 out of 5, based on 3 reviews by employees on AmbitionBox.
WNS is known for Skill development which is rated at the top and given a rating of 3.7. However, Company culture is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 3.5 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 1.7 at WNS by 3 employees. While job security is rated 2.8 and work-life balance is rated 3.0 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.