UST Senior Claims Processing Associate Reviews

Likes

Company culture

Dislikes

People management is poor and Management interpersonal skills is average, especially with lower level employees

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is liked.Manager's can be terrible.

Dislikes

Everything is disliked. HR has no say in recruitment. Females are emotionalally abused.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Culture, and timing of work

Dislikes

Micro managing, and showing over strictness

Likes

Job security and work life balance.

Dislikes

No

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work ;;life ,balance

Dislikes

Some times matter for job security when project run down company need to balance man power and utilize in some other projects rather than doing layoff

Likes

Lot of learning oppertunity Good Benefits

Dislikes

Client satisfaction is priority no matter what.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working culture

Dislikes

Organizing project requirements

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nice work culture

Dislikes

No communication between teams

Likes

Salary will come on time.

Dislikes

No work life balance No hike, appraisal No job security Managers are not supportive & rude No cab facility Weekend also we have to work. & Many more...

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

1. The company offers good projects to work on, but the work-life balance is average at best.

Dislikes

1. The appraisal process at the company lacks structure and clarity. Managers are unaware of the proper procedures, and both managerial and HR teams fail to take responsibility, often deflecting issues onto each other. 2. Managers and higher-level personnel, such as delivery managers and their superiors, lack sufficient technical expertise. Instead of providing meaningful support or solutions, they push employees to work under the same ineffective approach. 3. Employee queries are often met with hypothetical answers, and even when mistakes are on the client’s end, these managers avoid addressing them, instead prolonging the issue unnecessarily. 4. The leadership displays a typical service-class mindset, prioritizing prolonged projects to secure financial benefits rather than efficient delivery. Employees are not offered any perks, and basic gestures like acknowledging birthdays or anniversaries are overlooked. 5. The company's IT support is inadequate, with the IT team often lacking the necessary knowledge to resolve operating system-level issues effectively. 6. Overall, there is a pervasive lack of motivation to come to the office, driven by poor leadership, insufficient support, and an unengaging work environment. 7. The company claims to promote openness and transparency, but in reality, there is significant micromanagement. Managers lack awareness of basic company processes, raising questions about their competence and leadership roles. 8. The office lacks proper workspace, offers no games or fun activities to relieve work pressure, and does not provide snacks, contributing to a dull and unengaging environment. 9. Even basic gestures like providing a welcome kit are delayed for a year, making employees question the company’s culture and commitment to motivation. 10. The office environment is described as unwelcoming, akin to a graveyard, with a lack of proper infrastructure, including inadequate meeting rooms, insufficient parking space, and no formal company structure. Employees face constant disturbances due to call taken at the workstation. 11. Feedback to management is ignored and directly goes into the bin. Basic amenities like a gym, food arrangements, breakout games, proper office space is missing....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing at the moment.

Dislikes

1. No appraisals. 2. No qualified employees. 3. No feedback discussions, managers have no clue about promotions, appraisals, variable pay, increments, etc. 4. HRs don't even bother connecting with the employees. No discussions about the motivation, what the employees need. For 6 months they don't even know who are the employees they are tagged to. 5. No company formal structure. Feedbacks shared with the management goes into bin. They do what they feel like doing. 6. No food arrangements, no proper offices, no meeting rooms, no snacks, no coffee/tea, no gym, no breakout games etc. 7. The moment you enter the office, you feel like you are in a graveyard, where there is total silence. Lack of meeting rooms, forces people to take calls from their bay disturbing everyone around them. 8. Everything blocked on your laptops. At times even client websites are blocked. 9. Laptops from 2001 eras are given. Who will feel like working. 10. They get refurbished laptops and give it to the employees, where the employees keep struggling. 11. No proper office building or parking at the office spaces....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

This company helps their employees to skill up and give necessary training and it will help to achieve your career goal and also help to give a career map for next 3 to 6 years.

Dislikes

It could’ve been better in taking care of their employees in few aspects like how to handle work pressure, how to handle stress in managing work and life.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture is fantastic. Filled with a lot of other fun activities.

Dislikes

No proper salary increment or any promotion in my two and a half year experience at the Company.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great campus, we get more opportunities to learn. We can see really good initiative taken to encourage people to learn technology of their choice

Dislikes

Work life balance is questionable.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Its a good company here we will get lot of opportunities to participate example dance cricket we can show case our talents in other activities also show casing only in coding

Dislikes

Its a good company

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nice coworkers .

Dislikes

It's all about the project you were get in. When I joined ust I get into a nice project. After my maternity leave when I rejoined I get into worst project . There was no value for our work . No work life balance. So from my opinion all our feedback comes based on our project .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.