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3.8

based on 1.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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upGrad Customer Service Executive Reviews

based on 18 reviews
Updated 21 Jun, 2023

Overall Rating

5.0/5
How AmbitionBox ratings work?

Category Ratings

5.0

Company culture

5.0

Skill development

5.0

Promotions/Appraisal

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Work-Life balance

4.9

Job Security

Top Mentions in upGrad Customer Service Executive Reviews

18 reviews found

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People also ask about upGrad's Customer Service Executives

Is upGrad a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 5.0 out of 5 from over 18 employee reviews, it's clear that most customer service executives have a positive experience working at upGrad. Company culture holds the highest rating at 5.0, while job security is rated the lowest amongst all factors at 4.9. Read reviews about company culture and job security on AmbitionBox.
Does upGrad pay their Customer Service Executives well?
According to AmbitionBox reviews, upGrad customer service executives rate their salary and benefits at 5.0 out of 5, based on 18 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that upGrad is generally seen as a place that values and rewards its workforce fairly. You can know more about upGrad's customer service executives salaries here and to read reviews specifically about salary and benefits at upGrad for customer service executives, click here.
How is the work culture at upGrad for Customer Service Executives?
Work culture at upGrad for customer service executives is rated 5.0 out of 5 by 18 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at upGrad. To read reviews specifically about work culture at upGrad for customer service executives, click here.
How is the job security at upGrad for Customer Service Executives?
Based on 18 reviews on AmbitionBox, upGrad's customer service executives rate job security at 4.9 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at upGrad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at upGrad for customer service executives, click here.

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Gender Based Ratings for upGrad Customer Service Executive

based on 15 reviews
5.0
Rated by 3 Women

Rated 5.0 for Work-Life Balance and 5.0 for Company Culture

women
5.0
Rated by 12 Men

Rated 5.0 for Company Culture and 5.0 for Skill Development

men

Working Days for upGrad Customer Service Executive

based on 18 reviews
Monday to Friday
82%
Monday to Saturday
12%
Alternate Saturday off
6%

Work Timings for upGrad Customer Service Executive

based on 18 reviews
Flexible timing
Strict (10am - 7pm)
76%
24%

Shift Timings for upGrad Customer Service Executive

based on 18 reviews
Day shift
100%

Business Travel for upGrad Customer Service Executive

based on 18 reviews
No travel
94%
Within city
6%
upGrad Customer Service Executive Salary
based on 4 salaries
₹3.5 L/yr - ₹4.7 L/yr
34% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
degree
Professional degree assistance
2 total responses
+2 more benefits
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