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3.7

based on 1.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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upGrad Customer Service Executive Mumbai Reviews

based on 10 reviews
Updated 24 May, 2023

Overall Rating

4.9/5
How AmbitionBox ratings work?

Category Ratings

4.9

Company culture

4.9

Skill development

4.9

Promotions/Appraisal

4.9

Work Satisfaction

4.9

Salary & Benefits

4.9

Work-Life balance

4.9

Job Security

Top Mentions in upGrad Customer Service Executive Mumbai Reviews

10 reviews found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about upGrad, Mumbai Customer Service Executives

Is upGrad, Mumbai a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.9 out of 5 from over 10 employee reviews, it's clear that most customer service executives have a positive experience working at upGrad, Mumbai. Company culture holds the highest rating at 4.9, while job security is rated the lowest amongst all factors at 4.9. Read reviews about company culture and job security on AmbitionBox.
Does upGrad, Mumbai pay their Customer Service Executives well?
According to AmbitionBox reviews, upGrad, Mumbai customer service executives rate their salary and benefits at 4.9 out of 5, based on 10 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that upGrad, Mumbai is generally seen as a place that values and rewards its workforce fairly. You can know more about upGrad, Mumbai's customer service executives salaries here and to read reviews specifically about salary and benefits at upGrad, Mumbai for customer service executives, click here.
How is the work culture at upGrad, Mumbai for Customer Service Executives?
Work culture at upGrad, Mumbai for customer service executives is rated 4.9 out of 5 by 10 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at upGrad, Mumbai. To read reviews specifically about work culture at upGrad, Mumbai for customer service executives, click here.
How is the job security at upGrad, Mumbai for Customer Service Executives?
Based on 10 reviews on AmbitionBox, upGrad, Mumbai's customer service executives rate job security at 4.9 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at upGrad, Mumbai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at upGrad, Mumbai for customer service executives, click here.

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upGrad Customer Service Executive Reviews by Locations

upGrad Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 upGrad reviews submitted by upGrad employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if upGrad is the right company for you. 67% of employees reported the working ...days at upGrad as Monday to Friday. 56% employees reported the work timings at upGrad as Flexible timing. Read more
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Working Days for upGrad Customer Service Executive Mumbai

based on 10 reviews
Monday to Friday
67%
Monday to Saturday
22%
Alternate Saturday off
11%

Work Timings for upGrad Customer Service Executive Mumbai

based on 10 reviews
Flexible timing
Strict (10am - 7pm)
56%
44%

Shift Timings for upGrad Customer Service Executive Mumbai

based on 10 reviews
Day shift
100%

Business Travel for upGrad Customer Service Executive Mumbai

based on 10 reviews
No travel
89%
Within city
11%
Employee Benefits for upGrad Customer Service Executive Mumbai
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
degree
Professional degree assistance
2 total responses
+2 more benefits
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