upGrad is rated
5.0 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
upGrad is rated
5.0 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in upGrad Customer Service Executive Reviews
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6 reviews found
for
"salary"
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Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 May 2023
Likes
It is a desk job. Calling need to be done and need to provide resolution to the clients. Salary is quite good as compare to other
Dislikes
No future in terms of career for anyone
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Feb 2023
Likes
Well it is an desk job so it is quite easy also and not so hectic just like a sales here it need a calm and patience person to be as you need to listen the customer problem poperly and need to provide them a resolutions.
Dislikes
Salary is the thing that need to increase for this partcular job
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Mar 2023
Likes
It's an desk job which is quite very good. Things need to be get done over the call itself so it doesnt have sales pressure. Salary is decent
Dislikes
salary can be more and no more further future development in this line
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Mar 2023
Likes
It's a desk job. easy work. call coordination is the most important. get incentive to reach at the particular milestone
Dislikes
Well some of time workload get high and salary is also less
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Feb 2023
Likes
It's a desk job which is very easy as things are need to be done over the call. Colleagues are supportive
Dislikes
Salary can be more for this job
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2022
Likes
It's a quite good job it doesn't have anything to travel such as things, salary is too quite good. Incentives and other extra things which they provide to their employees also good as compared to other competitors.
Dislikes
The call duration time is the thing which irritates. As need to made the daily call duration time.
People also ask about upGrad's Customer Service Executives
Is upGrad a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 5.0 out of 5 from over 6 employee reviews, it's clear that most customer service executives have a positive experience working at upGrad. Company culture holds the highest rating at 5.0, while job security is rated the lowest amongst all factors at 4.9. Read reviews about company culture and job security on AmbitionBox.
Does upGrad pay their Customer Service Executives well?
According to AmbitionBox reviews, upGrad customer service executives rate their salary and benefits at 5.0 out of 5, based on 6 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that upGrad is generally seen as a place that values and rewards its workforce fairly. You can know more about upGrad's customer service executives salaries here and to read reviews specifically about salary and benefits at upGrad for customer service executives, click here.
How is the work culture at upGrad for Customer Service Executives?
Work culture at upGrad for customer service executives is rated 5.0 out of 5 by 6 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at upGrad. To read reviews specifically about work culture at upGrad for customer service executives, click here.
How is the job security at upGrad for Customer Service Executives?
Based on 6 reviews on AmbitionBox, upGrad's customer service executives rate job security at 4.9 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at upGrad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at upGrad for customer service executives, click here.
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