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3.7

based on 1.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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upGrad Customer Service Executive Reviews

based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 23 Nov, 2021

Overall Rating

5.0/5
How AmbitionBox ratings work?

Category Ratings

5.0

Company culture

5.0

Skill development

5.0

Promotions/Appraisal

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Work-Life balance

4.9

Job Security

Top Mentions in upGrad Customer Service Executive Reviews

2 reviews found

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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How is upGrad to work for?
upGrad is rated 5.0 out of 5, based on 18 reviews by employees on AmbitionBox. upGrad is known for Company culture which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 4.9 and can be improved. To know first hand how it is like to work at upGrad read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at upGrad?
According to AmbitionBox ratings, upGrad employees rate its salary and benefits as 5.0 out of 5. You can know more about upGrad Salaries at AmbitionBox
How is the work culture at upGrad?
Work culture is rated 5.0 at upGrad by 18 employees. While job security is rated 4.9 and work-life balance is rated 5.0 at upGrad. Read detailed reviews by employees of upGrad on AmbitionBox.

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upGrad Customer Service Executive Reviews by Locations

upGrad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 upGrad reviews submitted by upGrad employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if upGrad is the right company for you. 82% of employees reported the working d...ays at upGrad as Monday to Friday. 76% employees reported the work timings at upGrad as Flexible timing. Read more
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Gender Based Ratings for upGrad Customer Service Executive

based on 15 reviews
5.0
Rated by 3 Women

Rated 5.0 for Work-Life Balance and 5.0 for Company Culture

women
5.0
Rated by 12 Men

Rated 5.0 for Company Culture and 5.0 for Skill Development

men

Working Days for upGrad Customer Service Executive

based on 18 reviews
Monday to Friday
82%
Monday to Saturday
12%
Alternate Saturday off
6%

Work Timings for upGrad Customer Service Executive

based on 18 reviews
Flexible timing
Strict (10am - 7pm)
76%
24%

Shift Timings for upGrad Customer Service Executive

based on 18 reviews
Day shift
100%

Business Travel for upGrad Customer Service Executive

based on 18 reviews
No travel
94%
Within city
6%
upGrad Customer Service Executive Salary
based on 4 salaries
₹3.5 L/yr - ₹4.7 L/yr
34% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for upGrad Customer Service Executive
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
degree
Professional degree assistance
2 total responses
+2 more benefits
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