TTEC India is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
t
...
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TTEC India is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Key Account Manager in
Mumbai
Full Time
 ·Â
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 07 Aug 2024
Likes
The work culture overall in the company is good
Company culture - Good
Dislikes
Management is very biased and not functioning very well for the process specifically
Salary - Poor
Skill development - Bad
Promotions - Bad
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This is a desk job.
Sales Representative in
Kolkata
Full Time
 ·Â
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Oct 2023
Likes
Good to work with ttec
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to dislike about ttec
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We love that you are having a wonderful working experience with us. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Sales Representative in
Ahmedabad
Full Time
 ·Â
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Jul 2023
Likes
The training period is great and you learn a lot about customer service and cloud based softwares throughout the time.
Dislikes
The work culture is toxic due to the leadership team. You end up everyday with a pathetic work life balance and totally demotivated. There is too much office politics and the leaders constantly demotivate you
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Sales Representative (working remotely)
Verizon Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Aug 2022
Likes
Good for freshers
Dislikes
No salary hikes
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Sales Representative in
Ahemedabad
Full Time
 ·Â
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jan 2022
Likes
Good work life balance and peace of mind. Mediocre salary but good benefits
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
We make sure that we are driven by our values and offer the best experience for our employees. Thank you for the acknowledgement of our efforts.
Salesman (working remotely)
Good Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
1.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Jul 2022
Likes
Good about wow so
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not so wow sometimes
Promotions - Bad
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.
Senior Sales Executive in
Ahmedabad
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Oct 2019
Likes
Wonderful 4 years I have spent over here..
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Sales executive.. handle the customer..
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This job involves
Travel Within Country.
Customer Executive in
Ahmedabad
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 18 Jun 2021
Likes
Its Work Culture
Skill development - Good
Company culture - Excellent
Dislikes
Lacks Growth Opportunites
Promotions - Poor
Work Details
It was good
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Customer Executive in
Ahmedabad
Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 12 Dec 2017
Likes
I loved the work culture of organisation as everyone is so suportive and helpful.Its a good company to start up and you will get many chances to explore yourself.
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
The company having different processes based on client tie up with and accordingly the company hires individual with specific to that department.Though the work was enjoyable, sometimes get difficult to bear pressure.
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Other TTEC India Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
Ahmedabad (working remotely)
Full Time
 ·Â
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 10 Feb 2025
Likes
Only that the environment of this company.
Company culture - Excellent
Dislikes
Increment structure of the salary as I am tenure sr employee 8 years in this company then also my salary is under 30k that is very shameful and new employee are mostly get salary more then me so in this sence my growth in term of salary is Tribble.
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Chat Sales Associate in
Ahmedabad
Full Time
 ·Â
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Jan 2025
Likes
Work culture and supportive environment.
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No salary hikes even year, no any US or any of the Indian holiday off are given.
Only fixed 2 day week off is given.
However this is the only company where you can take many leaves, they do not hesitate to give you leave to go home or support your family.
So it is the best part of the company.
Promotions - Poor
Trust and Safety Specialist in
Ahmedabad
Full Time
 ·Â
Security / Fraud Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Jan 2025
Likes
The only thing I liked was the training phase Karuna was a great trainer along with Nikita and Indranil Ghosh.
Dislikes
Work culture is pathetic. You are mainly promoted on the basis of how well you can have a rapo with your current TL and manager. The other thing is in Airbnb Process the manager as well as tl's are prevert and only look to promote people who are willing to negotiate with them in some other way
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Chat and Email Support Executive in
Ahmedabad
Full Time
 ·Â
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Dec 2024
Likes
The only good part is that they provide work from home opportunity.
Dislikes
Each and everything.
1. Leave Policy: They don't even provide sick leaves. When asked, manager gives lame excuses like there isn't enough staffing, etc.
2. Favoritism: Favorites of manager only gets to grow. You will not be promoted even if you perform well, only favorites will get the opportunity even though they don't deserve it.
3. Unreasonable target: They provide targets that are unreasonable. Don't even dare to logout before achieving target, else you will be called and asked to complete target by logging in again.
4. Salary and benefits: Very poor salary structure. Even the incentive structure is also poor.
5. Irresponsible and uncooperative leads and higher authority: Manager and leads don't pickup calls. They don't even respond to messages after seeing it. Manager doesn't know how to manage employees and leaves
Overall, if you don't want to join hell, please don't join Ttec....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Senior Associate in
Ahmedabad
Full Time
 ·Â
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 10 Dec 2024
Likes
There is nothing good about this organisation not even colleagues.
Dislikes
When you join this company you will fell like yes this the one I was looking for. But when your training starts and you started giving time then you realise why did you join.
They are own there attitude and not helping in nature, politics and they will treat you like you don’t deserve this job.
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Customer Service Executive in
Mumbai
Full Time
 ·Â
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Nov 2024
Likes
1. Cab service
2. Canteen food
3. Games like Pool and Table Tennis
4. Health insurance policy
5. Training phase
Dislikes
1. Worst security staff who physically frisk you in & out every time as if you are some smuggler
2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees
3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful
4. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey
5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing
6. No consideration for employees mental health issues and leaders make joke of it...Read More
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
CSR Executive in
Ahmedabad
Full Time
 ·Â
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 16 Nov 2024
Likes
Nothing
Dislikes
I joined 17 years back, and left in 2011, when it was known as motif, biggest problem is groupism even the girls who were in performance improvement plans (pip )were promoted to team leaders, people like me who worked hard got stuck in csr, so I left the company, to get promotion you need to do boot polishing which I can't do.
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Fraud Prevention Representative in
Ahmedabad
Full Time
 ·Â
Security / Fraud Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Nov 2024
Likes
CANTEEN FOOD, CLEAN FLOOR AND WASHROOMS, GOOD SECURITY, CAB FACILITIES WITH SECURITY GUARD.
Dislikes
THE MOST TOXIC OFFICE IN AHMEDABAD... MANAGERS AND TEAM LEADS DO MENTAL HARASSMENT/RAGGING TO THOSE WHO DO NOT GO BY THEIR LOBBY OR INTERNAL BAD POLITICS.... DURING THE TRAINING, THEY SHOWCASE THEMSELVES TO BE THE BEST ORGANIZATION. BUT, ON THE INSIDE IT'S JUST THE OPPOSITE. THEY HAVE THIS (HARD TOKEN) CALLED PING ID. WHICH THEY WILL MAKE THEM INSTALL IN THE PHONES OF THE JOINEES ON THE VERY FIRST DAY BY DAYING THAT IT IS USED TO LOGIN WHEN/IF YOU LOOSE THE REAL DEVICE. HOWEVER, UPON INSTALLING THAT THEY ACTUALLY HAVE ACCESS TO THE GALLARY OF THE PHONE, CALLS CAN BE BARGED. HENCE, THEY TEND TO USE IT IN SOME MEANS. THEIR IS THIS MR. TRAINING SUPERVISOR (MR. VISHAL MISTRY) RETIRED FROM THE AIR FORCE, STILL THINKS HIM TO BE IN THE AIR FORCE UNIT"NOT IN AN CORPORATE OFFICE" DESPITE HELPING SOMEONE WHO IS MORE FIT AND ELIGIBLE FOR SUCH CERTAIN PROCESS ASKS TO RESIGN AND LEAVE MENTIONING THAT "YOU ARE AN OUTSIDER. YOU CANNOT DO ANYTHING , NOTHING WILL HAPPEN EVEN IF YOU COMPLAIN." HR SYSTEM LOOKS THE SAME.
OVERALL, ITS ONE'S CHOICE TO JOIN AN ORGANISATION OR NOT,
BUT LEAVING SUCH A TOXIC COMPANY IS THE BEST THAT ONE CAN DO. TTEC AMD MANAGERS NEED BEHAVIORAL TRAINING FIRST, ON HOW TO ACT UPON EMPLOYEES' HARSH TIME SITUATIONS INSTEAD OF TAKING ADVANTAGE. IT CAN BE SOMEONE'S LAST BETTER OPTIONS. 4TH FLOOR IS AGAIN A MYSTERY. EMPLOYEES IN EBAY HAVE BEEN TAKING HARD DOSAGE SYRUP IN THE TOILET. A LOT OF THINGS!. ADVISE:: PLEASE TEACH YOUR IN FLOOR LEADS, MANAGERS HOW TO BEHEAVE. PEOPLE ARE SOOOOOOOOOO BIASED THAT THEY EVEN COMMENT OF RELIGION AND CREEDS....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Support Executive in
Ahmedabad
Full Time
 ·Â
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 28 Oct 2024
Likes
I'm not an employee. I was going through interviews only
Dislikes
This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary.
I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded.
I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company.
Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY....Read More
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work timings:Â Strict Timings
Fraud Analyst in
Ahmedabad
Full Time
 ·Â
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Oct 2024
Likes
Only thing I like about the company they provide accommodation for 5 days that's the only postive thing about ttec rest all in vein
Dislikes
I had a disappointing experience working at TTEC, which ultimately led to my termination. I felt that there were issues with management, particularly with the way decisions were made. It seemed like nepotism played a significant role in promotions and job security, which created an unfair environment for employees like myself. My manager, Pratik, did not provide the support or guidance I needed during my time there, and I believe this contributed to my negative experience. I hope TTEC can address these issues for the benefit of future employees....Read More
TTEC India is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
TTEC India is known for Company culture which is rated at the top and given a rating of 4.0. However, Job security is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TTEC India?
According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 4.0 out of 5. You can know more about TTEC India Salaries at AmbitionBox
How is the work culture at TTEC India?
Work culture is rated 4.0 at TTEC India by 1 employees. While job security is rated 3.0 and work-life balance is rated 4.0 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.