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TTEC India
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Full Time
Lending Department
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Ntg
Nothing waste of time and energy
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Full Time
Non Voice Department
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TTEC has best work culture, suppotive and cooperative team. Managers, Supervisors and leaders are always there to help
There is nothing I dislike about working at TTEC
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
NA Department
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Good work culture.
Less salary and less connectivity with managers
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Operations Department
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Best worksplace🫶🏻
Some people in management!
Ecommerce chat process Department
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Its currently wfh however the people and the company I found best as per my 8 years of work experience
I did not found any cons however training module should be more vast
I can manage to balance work like as the org is providing work from home
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Your opinion matter to us. With your detailed review, we are able to assess how we can provide the best service possible.
Non Voice Department
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Work culture
Na
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer service Department
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It's good company to start carrier but not for long time if you want make more money. Great work culture and management.
Pay given to employees is less as compared to market. Growth opportunities are limited
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer support Department
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I worked with motif for 3 years and what I experienced is good but when it comes to TTEC the policies changed and it is not good for employees. The salary never credit on time. HR is not able to help you if you have something against any supervisor or manager. If you want to leave the company due to some emergency they won't let you even you are ready to pay.
HR is bios, supervisor and managers are arrogant
Take calls and do background work
Work days: Rotational Shift (Flexible Timings)
Xyz Department
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Job security and it was good earlier but not now. Now it's simply a mess
Work culture and programming changed
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Business Process Quality Department
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Work culture, brand name, future opportunities.
Unnecessary policies, low compensation, work and personal life imbalance.
My job is to ensure continues quality analysis for one of the work process.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Retail Me Not (back office) Department
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I like the Working culture of motif. Apart from work so many
Full Time
Operations Support Department
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Only that the environment of this company.
Increment structure of the salary as I am tenure sr employee 8 years in this company then also my salary is under 30k that is very shameful and new employee are mostly get salary more then me so in this sence my growth in term of salary is Tribble.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Work culture and supportive environment.
No salary hikes even year, no any US or any of the Indian holiday off are given. Only fixed 2 day week off is given. However this is the only company where you can take many leaves, they do not hesitate to give you leave to go home or support your family. So it is the best part of the company.
Full Time
Security / Fraud Department
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The only thing I liked was the training phase Karuna was a great trainer along with Nikita and Indranil Ghosh.
Work culture is pathetic. You are mainly promoted on the basis of how well you can have a rapo with your current TL and manager. The other thing is in Airbnb Process the manager as well as tl's are prevert and only look to promote people who are willing to negotiate with them in some other way
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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The only good part is that they provide work from home opportunity.
Each and everything. 1. Leave Policy: They don't even provide sick leaves. When asked, manager gives lame excuses like there isn't enough staffing, etc. 2. Favoritism: Favorites of manager only gets to grow. You will not be promoted even if you perform well, only favorites will get the opportunity even though they don't deserve it. 3. Unreasonable target: They provide targets that are unreasonable. Don't even dare to logout before achieving target, else you will be called and asked to complete target by logging in again. 4. Salary and benefits: Very poor salary structure. Even the incentive structure is also poor. 5. Irresponsible and uncooperative leads and higher authority: Manager and leads don't pickup calls. They don't even respond to messages after seeing it. Manager doesn't know how to manage employees and leaves Overall, if you don't want to join hell, please don't join Ttec....Read More
Full Time
Customer Success Department
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There is nothing good about this organisation not even colleagues.
When you join this company you will fell like yes this the one I was looking for. But when your training starts and you started giving time then you realise why did you join. They are own there attitude and not helping in nature, politics and they will treat you like you don’t deserve this job.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Operations Support Department
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1. Cab service 2. Canteen food 3. Games like Pool and Table Tennis 4. Health insurance policy 5. Training phase
1. Worst security staff who physically frisk you in & out every time as if you are some smuggler 2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees 3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful 4. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey 5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing 6. No consideration for employees mental health issues and leaders make joke of it...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
I joined 17 years back, and left in 2011, when it was known as motif, biggest problem is groupism even the girls who were in performance improvement plans (pip )were promoted to team leaders, people like me who worked hard got stuck in csr, so I left the company, to get promotion you need to do boot polishing which I can't do.
Work days: Rotational Shift (Flexible Timings)
Full Time
Security / Fraud Department
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CANTEEN FOOD, CLEAN FLOOR AND WASHROOMS, GOOD SECURITY, CAB FACILITIES WITH SECURITY GUARD.
THE MOST TOXIC OFFICE IN AHMEDABAD... MANAGERS AND TEAM LEADS DO MENTAL HARASSMENT/RAGGING TO THOSE WHO DO NOT GO BY THEIR LOBBY OR INTERNAL BAD POLITICS.... DURING THE TRAINING, THEY SHOWCASE THEMSELVES TO BE THE BEST ORGANIZATION. BUT, ON THE INSIDE IT'S JUST THE OPPOSITE. THEY HAVE THIS (HARD TOKEN) CALLED PING ID. WHICH THEY WILL MAKE THEM INSTALL IN THE PHONES OF THE JOINEES ON THE VERY FIRST DAY BY DAYING THAT IT IS USED TO LOGIN WHEN/IF YOU LOOSE THE REAL DEVICE. HOWEVER, UPON INSTALLING THAT THEY ACTUALLY HAVE ACCESS TO THE GALLARY OF THE PHONE, CALLS CAN BE BARGED. HENCE, THEY TEND TO USE IT IN SOME MEANS. THEIR IS THIS MR. TRAINING SUPERVISOR (MR. VISHAL MISTRY) RETIRED FROM THE AIR FORCE, STILL THINKS HIM TO BE IN THE AIR FORCE UNIT"NOT IN AN CORPORATE OFFICE" DESPITE HELPING SOMEONE WHO IS MORE FIT AND ELIGIBLE FOR SUCH CERTAIN PROCESS ASKS TO RESIGN AND LEAVE MENTIONING THAT "YOU ARE AN OUTSIDER. YOU CANNOT DO ANYTHING , NOTHING WILL HAPPEN EVEN IF YOU COMPLAIN." HR SYSTEM LOOKS THE SAME. OVERALL, ITS ONE'S CHOICE TO JOIN AN ORGANISATION OR NOT, BUT LEAVING SUCH A TOXIC COMPANY IS THE BEST THAT ONE CAN DO. TTEC AMD MANAGERS NEED BEHAVIORAL TRAINING FIRST, ON HOW TO ACT UPON EMPLOYEES' HARSH TIME SITUATIONS INSTEAD OF TAKING ADVANTAGE. IT CAN BE SOMEONE'S LAST BETTER OPTIONS. 4TH FLOOR IS AGAIN A MYSTERY. EMPLOYEES IN EBAY HAVE BEEN TAKING HARD DOSAGE SYRUP IN THE TOILET. A LOT OF THINGS!. ADVISE:: PLEASE TEACH YOUR IN FLOOR LEADS, MANAGERS HOW TO BEHEAVE. PEOPLE ARE SOOOOOOOOOO BIASED THAT THEY EVEN COMMENT OF RELIGION AND CREEDS....Read More
Full Time
Non Voice Department
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I'm not an employee. I was going through interviews only
This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary. I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded. I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company. Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY....Read More
Work timings: Strict Timings
Full Time
Operations Department
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Only thing I like about the company they provide accommodation for 5 days that's the only postive thing about ttec rest all in vein
I had a disappointing experience working at TTEC, which ultimately led to my termination. I felt that there were issues with management, particularly with the way decisions were made. It seemed like nepotism played a significant role in promotions and job security, which created an unfair environment for employees like myself. My manager, Pratik, did not provide the support or guidance I needed during my time there, and I believe this contributed to my negative experience. I hope TTEC can address these issues for the benefit of future employees....Read More
Work days: Monday to Friday (Strict Timings)
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