Teleperformance Technical Support Associate Gurgaon / Gurugram Reviews

Likes

Nothing as such, but for freshers, they do provide a good salary

Dislikes

First of all please note that I started working as Tech support in Adobe Process. Initially, they will take so many assessments that you will be shocked why they take interviews at the time of hiring when we have to go through the same process again and again once in the company. Also, note y ou can be rejected at this point and move to a different low-level process with a salary difference of 5000 to 7000</mark>. Some of my friends were removed from Adobe. Then they will take you, the client, round, then mock calls and chat after some days and then nesting, and even if you fail to perform in any of these rounds you're out. Point to note: 1. Security Checking is like you're not trustworthy, in each gate you will be scanned and checked. 2. Locker will be provided, where you have to keep your belonging including your phone, bags, etc. this locker is either on the ground floor or in the basement, and guess what you will not be able to check your phone in the entire shift as it is a task to go to the lockers in a short break. Also, the building has only 2 lifts which sometimes work and sometimes don't. 3. Training manager named Mukesh is so arrogant that it reflects on his face, he will show you that he is the boss here and will treat you like a slave or some beggar 4. Once you're on the floor, you'll realize that it is a BPO and call center job and nothing like technical. 5. Free food but you will get sick if you have it for a week, please avoid it, just have the dessert :P 6. The infrastructure is not like an MNC, you'll feel that is some kind of domestic office. 7. No phone allowed on the floor so you won't be able to keep a check on your loved one at home. 8. No holidays on puja and no celebration of any sort. Advice to the Company: 1. We are employees, so a little trust and respect would be appreciated. 2. Let employee carry their phone, as it is an important items these days. We also have family and there could be an emergency at our place in case something happens will TP take responsibility? We understand that there are confidentiality issues, but what happened during WFH we all had our phones with us all the time, did anyone leak the data? We love our work as it brings food to our table so TP and other companies need to understand this. 3. Maintain Cleanliness and make quick fixes to you r lifts and toilets. We still have to go to other floors for short toilet as the toilet in our floor is still under maintenance for the last 3 months Thank you all for reading, do a little more research on TP and then join, don't waste your time here is my say....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I loved the process. The salary package is okay for initial stage. The foods and travel is free. It helps lot of people. Overall it is a nice place to work with.

Dislikes

There is a bit of partiality and racism exist.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

During lockdown and COVID TP is not supporting anyone in anything.

Dislikes

Poor salary and work from home pay structure and instruments provided by company

Work Details

Not at all satisfactory

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Overall its a good organization to work with, just a salary ang promotion is issue.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Management addresses the issues and constantly work to create a better version of the employees and the company

Work Details

The job is quite interesting! I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

N/A

Dislikes

Bad colleagues, Poor management, Less salary, Poor HR

Work Details

Hectic and Boring

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.